I had to revert my PC to factory settings. I have a recovery folder. How do I get my address book and mail folders back?
I had a serious system problem on my PC and had to restore it to its factory configuration. During the process, I was prompted by Windows to create a recovery folder on an external device. I have mostly recovered from my disaster. I have reinstalled Thunderbird, but it does not see my old email folders or my address book. How can I get them back?
Do you have a backup of your files from the computer before you reinstalled? Otherwise this won't be possible
Similar Messages
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i have had to restore my pc to factory settings. i have downloaded i tunes again and cant find my purchases ? wendy13
You ought to have backed up your data before nuking Windows...
You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2 -
I have had to restore my ipad to factory settings, having made a backup on my pc first. When Ihave tried to restore from my pc I have no apps!! Please can anyone help me get them back with all their data. I don't have wifi at home and I have never been able to sync my pc with my ipad, although it works with my iphone! I copied all of the apps before I restored using itunes, but no idea where they are copied to. Any help would be hugely appreciated to get my daughters games back. Thank you in advance )
Hi Skydiver119
Thank you so much for taking the time to reply to my problem.
Yes the purchases were made though my apple id.
I have looked at a few other questions on this topic and I have read that the app data is stored in the backup file but the apps themselves need to be synced back onto the ipad. Someome has mentioned right clicking on sync my ipad but I don't know where to find that to right click on!! Lol.
Again, I really appreciate your time and if by any chance you know where I can 'right click' I would really appreciate you letting me know as I can't get my ipad to sync with my pc at all, although it is being picked up in itunes and it has backed up to itunes okay. GGrrr. Maybe I have something wrong in the settings which is not making them compatible? -
i've had to reset my ipad to factory settings and restore from backup (have also got new softwear) my passcode is now not working - any ideas on the default?
Typos mad = and
Receive = retrieve -
I had to restore my computer to factory settings, this wiped out my itunes and I did not backup. How do I get the music (including music not purchased from itunes) back on my computer?
Assuming the music is sitting on your iPod, try Detune:
http://www.macupdate.com/app/mac/35334/detune
Just be careful that you don't allow the "empty" iTunes to wipe your ipod. -
I had purchased music on my computer and iphone and I had to restore my computer to factory settings and I smashed my iphone. Can I get my music back?
If you are in the U.S. or Canada and install iTunes 10.3, you can re download your iTunes purchases to your computer.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I had to restore my computer to factory settings now I can't sync mine and my husbands IPHOne to my computer
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I've had to reset my laptop to factory settings a few times recently and now I realise that i have auth'd my iphone to my laptop 4 times now (i can only do this once more). Is there anyway of de-authing my laptop without being having access to itunes on my laptop to do this?
Without access, you're gonna have to wait until you reach the 5 authorized computer limit, then you can de-authorize all.
http://support.apple.com/kb/ht1420 -
Hi there,
I have just updated my ipod to the latest upgrade but then had to restore it to the factory settings wiping all my music, could you tell me how to download it from my laptop to the ipod,a m not having much luck figuring it out.
Many thanksTo synce media from your iTunes library see:
iTunes: Syncing media content to iOS devices and iPod
Unless you restored the iPod on this computer/iTunes library yoo may not be able to sync music and videos using the manual method.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Hi All,
I have had to reset my laptop to factory settings and reinstall iTunes. I backed up all my songs and apps and have now put all songs back in to iTunes. However, now i cannot drag songs or apps from my iTunes to my iPhone.
It only gives me the 'no entry' style icon when i drag it across rather than the 'plus' icon to add items to the iPhone.
Any ideas how to get round this or will i have to clear the phone and start again?
Any help would be very appreciated.See Recover your iTunes library from your iPod or iOS device.
tt2 -
I recently had to restore my phone to factory settings - I did a back up first but now my phone doesn't work, where can I find my contacts? Where can I find the back up?
Did you try restoring your iCloud backup?
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I had an iPhone 4 with all my music on it. Got rid of my desktop when I got an iPad. Now I have iPhone 4S. How do I get my music transferred from old phone to 4s and iPad without a desktop with iTunes on it?
Restore the device from the backup created.
If no backup exists, there is nothing to recover. -
Had to wipe my drive so I could do a clean install of snow leopard. Now I have look every where on how to move bookmarks, address book and I cal settings. I have them back up on a external drive with Time machine but can not move, copy or restore my old settings. The instructions I have found or no help or needs more clarafication on what to do.
Use migration assistant to move your files. http://support.apple.com/kb/HT4889
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I had to reset my Apple password and now my iTunes and iCloud passwords no longer work. How do I get them linked again and under the same password. I've tried my new password on each login screen and it isn't accepted.
Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
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