I had trouble playing a rented movie on apple tv

Rented a movie on apple tv but download was so long I couldnt watch it that night, tried again a couple of times but the download time was ridiculous. Today I unplugged, turned off TV, now I get nothing on my screen. Frustrated and dont know what to do next as I am NOT techie!

Same for me, looks like the service is down

Similar Messages

When I try to play a rented movie on Apple TV, it starts downloading again

WWhen I try to play a rented movie on Apple TV, it starts downloading again.

There is no accessible storage on Apple TV, so it will need to load each time. If you wish to store then rent on computer and use home sharing to view on Apple TV.

TS3623 Playing a rented movie through Apple TV

When I rent a movie, while playing it does not span the entire TV screen. Black bands appear on the right and left sides. Please help
I have currently rented a movie which is in standard definition

You would need to refer to your tv manual as each model is slightly different.
Apple TV simply displays the content natively and that is what is recommended. If you want to stretch the image you need to do so manually.

Problems watching rented movies from Apple TV.

I'm having trouble watching a rented movie on Apple TV. The movie loads, but when I play the movie it gets "hung" and wont play. I've upgraded to the latest update and have tried re-starting Apple TV with no luck.

You can go to this page - http://www.apple.com/support/itunes/store/download/ and read the info available - if none of that helps then use the 'Contact Us' link at the bottom - you will be directed to - http://www.apple.com/support/itunes/store/browser/. From that page you will be asked to fill in various info. Very painless but you have to fill in the blanks.
MJ

HT1657 Rented movie on Apple TV (2nd gen.) unavailable?

When I go to play my rented movie on Apple TV (2nd gen.) I get the message the movie is unavailable, try again later. It's been unavailable for over a week now. How do I get credit or make it play?

You can either wait until later or go to expresslane.apple.com and seek help there.

HT1657 When I try to play my rented movie I get an error 42110. Whats that mean?

When I try to play my rented movie I get an error 42110. Whats that mean?

Is this in iTunes, on an iPod/iPhone/iPad or AppleTV?
Not sure what the error number is.
If it's a portable device try restrating it by power cycling, if a computer reboot it and restrat iTunes - this may or may not work but cure an authorisation problem I had in itunes the other day.
Good luck.

I can not download and play HD rented movies through my TV2

My Problem:
I can not download and play HD rented movies through my TV2
and get the following message "an error occurred loading this content. Try again later"
Do others have the same problem of not being able to play rented HD?
All my other activities are normal. I can play Standard Def rentals, Movie Previews, HD MLB, and all else as necessary except HD rentals
I have a 13.5 Mbps connection.
I have gone through ALL of the expected procedures. Changed the cable, did a reset, did a restore.
This has happened with two TV2's as I replaced the first one due to the "unable to update issues"
The current TV2 now has the current up to date software since that issue has been resolved for all.
Any answers???
Location Melbourne Australia.

This is a new TV2. Actually my second. First bought less than 2 weeks ago. it was returned to the store and replaced because of the issue of not being able to update the TV2 software from 4.1.1 to 4.2.2.
Both machines had that same problem, and both could not play the rented HD movies.
The second TV2 has sicne been able to update to 4.2.2 when everyone else who had that problem went away this last weekend. So I have gone from 4.1.1 on two machines and no HD rentals to the current one updated to 4.2.2 and still no HD rentals.
The Standard def comes in fine and no real delay. And IF the movie previews are HD (when it is turned on in settings) then I have had NO problems viewing them.
I also have NO problem viewing HD MLB games on the TV2

Itunes won't play a rented movie

Hello,
I have a Dell Mini laptop with 8GB disk space and a 16GB SD Flash Drive upon which I have installed and run Itunes Ver 8.0.2.20 with QuickTime Ver 7.5.5.
The Problem: I am unable to play a fully downloaded, rented, movie.
I am able to play movies I purchase and download and TV Shows that I purchase and download, but when I attempt to play a RENTED movie, Itunes will start, I am presented with the RENTED MOVIES SCREEN, i see the time remaining on my RENTED MOVIE, but when I double click on it to play or single click then click the play arrow, Itunes will play the first 1/2 second then lock up. I am forced to shutdown through Task Manager. At that point, upon restarting Itunes, none of the movies/shows will play (regardless of rental VS. purchase). I have to unistall and reinstall Itunes, wait a minimum of 24hrs for the rented movie to expire, then uninstall/reinstall again.
I've done this 3 times.
Admittedly, the Mini is an underpowered machine, however, it DOES play PURCHASED video just fine. Any tips or advice would be GREATLY appreciated!
Thanks in advance!

I have the exact same problem. Rented two movies, they downloaded in 25 minutes each. Went to play them over the weekend and my computer locked up, while the 24 hour clock was ticking. Had to go to task menu to end the program. Starting over yielded the same problem. The time ran out and movie was deleted but the charge was taken from my account. For the second movie I tried running it while I was logged onto iTunes. The same thing happened, only this time I had to eject from the program without being able to log off iTunes. VERY frustrating. Searched the iTunes help FAQs, blogs and forums and haven't found anything but your two postings. Does anyone have any idea how to solve this? And get our movies, or money, back? p.s. The purchased movies play just fine. NOT the rented ones.

Clicking noise when playing rented movie on apple tv

I am having trouble with my apple tv making a clicking noise when playing a rented movie from the iTunes store. Any suggestions?

I get noise, krackering/clicking noise in left channel on rented movies, music/movies played through iTunes. NOT on Netflix. Only Apple content.
Connected to a Samsung TV via HDMI.
Very anoying.
Any ideas?

I played a rented movie in my newly bought ATV, but when i wanted to watch a TV Series i got the "Authorization is Required" !! although i have successfully played a rented movie at first !! and when checking into iTunes i couldnt find the ATV??

I played a rented movie in my newly bought ATV, but when i wanted to watch a TV Series i got the "Authorization is Required" !! although i have successfully played a rented movie at first !! and when checking into iTunes i couldnt find the ATV??

The ATV2 or ATV3 (small black boxes) don't show up as devices in iTunes. If iTunes and the ATV's have Home sharing turned on for the same account - and are on the same network, the ATV should show up as an AirPlay target device in iTunes.
The rented movie - was this rented on the ATV or in iTunes?
The TV series - where are you trying to play this from? Is it in iTunes or via the 'TV Shows' menu in ATV... i.e streaming from iCloud?

HT1657 can I play a rented movie on an Apple TV 2nd gen while downloading?

Can I play a rented movie from itunes on an Apple TV 2 while the movie is still downloading? I can watch it on the Mac that it is downloading on but the air play symbol does not appear to be apple to select the ATV. Does the movie have to completely download first?

'Make sure your iTunes is up to date 10.5 at the top where the tabs are turn on "Home Sharing" by enabling it on your MACBookPro under the advanced tab using your Apple ID and PW then turn on your AppleTV and on the far right side click on "Computers" repeat turning on "Home Sharing" on there then start your movie and click on the AirPlay Icon then select send to AppleTV! There are a few other more ways to do the same thing but thats the easiest let me Know if you need more info .

Error message while trying to play rented moves on Apple TV

I keep getting an error message while trying to play my rented movies. I have rebooted the Apple TV. Lowered the resolution. Restated my modem . Rest my Apple TV. Soft rebooted it and it plays all Netflix and previews in HD no problem just not the movies I have rented !! Extremely frustrated regretting my purchase extremely!! About ready to boycott!

I have been able to open a few items in iTunes, but have not been able to play even those videos from my Apple TV. I can airplay them from the computer, but cannot access them directly from Apple TV. This is a bit frustrating.

Trouble playing a complete .mov or .mpeg file

Hello folks.
I'm having trouble playing some downloaded .mov and .mpeg files.
For example, I've downloaded a 50MB file and it only plays about the first 30 seconds of the file. However if I put the same file into VLC, I can see the whole movie (albeit slightly bumpy along the way) which may be a few minutes long.
It doesn't happen with all my files, just some specific ones (and always the same ones) Is there something embedded in the downloaded movie that let's QT only see the first bit?
I'd like to be able to view the whole file in QT 'cos I store them in iTunes for easy filing.
Thanks in advance...!

I'm having trouble playing some downloaded .mov and .mpeg files.
Do the MOV file containers also contain MPEG-2 video? If so, then you may simply have a "timecode break" problem. This is very common with files downloaded from the Internet. QT is very particular and unforgiving in this regard. VLC is not. Normally I would recommend using an application like MPEG Streamclip (free) to "fix timecode breaks." Unfortunately, I cannot remember if fixing the timecode break and then using the "Save As..." option changes the file in other ways. (Believe it may change the "Open with" setting which you can easily fix afterwards.) Would have liked to check on this before posting but my copy of the application will be busy for another 5 or 6 hours doing conversions.

I get an error when you play a rented movie, also happens to me with the purchased music.

I get an error when you play a rented movie, also happens to me with the purchased music.

Welcome to the Apple Community Jebson.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
    1.    Restart the Apple TV (Settings > General > Restart).
    2.    Restart the Apple TV by removing ALL the cables for 30 seconds.
    3.    Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    4.    Reset the Apple TV (Settings > General > Reset > Reset all settings)
    5.    Restore the Apple TV (Settings > General > Reset > Restore)

HT1657 I try to play my rented movie but I get a message saying the movie requires Quick Time which is not supported?

I try to play my rented movie but I get a message sayin the movie requires Quick Time (which I have) which is not supported by this version of itunes. What Am I doing wrong?

Thank you, I think we are close but this hasn't worked since the instructions per the document call for a selection of File>get into, which does not come up as a "bold" choice and is therefore not accessible, at least on my computer. It sounds like we are on the right track but I am not able to follow the instructions since the choices, as outlined in the article, are not chosable on my menu. Not sure what the problem is?

I had trouble playing a rented movie on apple tv

Similar Messages

Maybe you are looking for