I hard closed my MacBook pro and ow there is a flashing what folder with a question mark on it.
I have a blinking white folder when I turn on my computer with a question mark in it.
Read:
http://support.apple.com/kb/TS1440?viewlocale=en_US&locale=en_US
Similar Messages
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My MacBook Pro randomly froze during a sync to my iPhone and started making a scratching noise by the power button. I shut it off then turned it back on and it won't take me to the desk tops it will just flash a folder with a question mark in it. What do I do?
You have a HDD problem (hopefully you have a backup). Start with the information on this support article:
https://support.apple.com/kb/TS1440
Ciao. -
My laptop opened with a grey flashing file folder with a question mark inside it . How do I open my laptop! I have tried force closing several times and restArting nope ! nada! Suggestions?
That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
With 10.4, 10.5 or 10.6 put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
Or if you are running 10.7 Lion, 10.8 Mountain Lion or 10.9 Mavericks, boot from the recovery partition (Command +R on boot) and use Disk Utility to repair your OS 10.7, 10.8 or 10.9 partition.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
When turned on our Macbook flashes a folder with a question mark in the center screen, then it shuts down after a few minutes. Doea anyone have any ideas how to boot the computer back up?
CheersThat folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on yourkeyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left handlist. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
I have a MacBook pro and I need help getting it restarted. It flashes a folder with a question mark in it what is wrong with it, any suggestions
You either need to run a disk repair program on the hard disk, or reinstall the OS on that drive. Both of there require a recovery partition or a Mac OS X install disk.
(69883) -
When I start my macbook a flashing file folder with a ? mark appears in the middle of my screen.
When I start my mac book a flashing file folder with a question mark in the middle appears in the middle of my screen.
That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
So I came to this problem a while ago. M ycomputer basically froze so I was forced to shut down by holding the button down. When I started it up I got the flashing folder with a question mark. I started it up holding down the command and r keys which brought me to disk utility. Although my computer doesn't read that I have a hard drive to start it up. When I click on the disk utility app, I cannot verify or repair anything either. The buttons won't allow me to click on them. It also shows "Mac OSX Base System" which shows I have files and what not saved. I had been told that I need a new hard drive so I bought and manually installed a OWC SSD 240GB drive and when i booted the computer up it booted up yo the operating system fine with all my files and what not on there. After about twenty minutes, it froze again. I forced a shut down, restarted and the same thing happened. I am not able to choose my SSD to boot up, although thats probably because it doesn't have an operating system installed on it??
i have a Macbook Pro 13" 2011
any help would be great, I'm overall confused.ryansaint11,
this isn’t Apple support; this is a user-to-user forum. We’re just fellow users of Apple products here.
If you want to boot from your SSD, then you should put the SSD where your HDD currently is, and put the HDD into the optical bay. (That setup will also get you the best performance.) At the moment, you’re still booting from your HDD. Note that you will need to format your SSD in Disk Utility [with the “Mac OS X Extended (Journaled)” format] so that you can install OS X onto it.
Since you have an Early 2011 model, it might or might not have originally come with grey installation DVDs. You will be able to find out whether it did or not by trying to use OS X Internet Recovery to install OS X onto your SSD. If it does not work, or if the installed OS turns out to be Snow Leopard, then it will have originally come with the DVDs, and you should purchase a replacement pair of DVDs from Apple or iFixit; those discs will have your MacBook Pro’s Apple Hardware Test and its iLife apps. If the installed OS turns out to be Lion, then it will not originally have come with the grey installation DVDs, and your Apple Hardware Test will be installed along with Lion, and your iLife apps will be downloadable from the Mac App Store. -
My MacBook Pro Hard Drive recently gave me the gray folder with the question mark of death. Even as
My MacBook Pro Hard Drive recently gave me the gray folder with the question mark of death. Even as a Mac Newbie/Novice, I successfully installed a new hard drive and the OS (10.6.8) software from my installation discs. I have, however, lost the ability to play video using the spacebar and I have no idea on the steps necessary to correct this seemingly simple technical blip. .Here's my system overview:Model Name: MacBook Pro Model Identifier: MacBookPro6,2 Processor Name: Intel Core i5 Processor Speed: 2.4 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache (per core): 256 KB L3 Cache: 3 MB Memory: 4 GB Processor Interconnect Speed: 4.8 GT/s.
I am using the Premiere Pro CS5 NLE (with the 5.0.4 updates), and I have tried to reinstall the software (which is actually the Production Premium package) several times, but I still cannot use the spacebar (or any method) to play any of my imported videos.
PLEASE HELP in any way you can!
Prior to having to replace my hard drive, my software was working just fine. No problems at all. But now, it seems that I can't get it to play whatever type of file I import.
Again, I am a newbie to the Mac, so any and all correctional/repair assistance needs to be expalined as if I were a child : )
I would hate to try to revert to considering the sophmoric Final Cut Pro X editing software package, but I've got to do something to be able to get back to my editing activities.
zionhall
[email protected]Jorge242 wrote:
@FatMac the internet recovery doesnt work. It goes into recovery mode and then when i try to reinstall it cant find a disk to install it to. So what would be a good choice to take now?
Recovery Mode presents you with, among other things, Disk Utility. When you open that, if the internal shows up at all, first try to "Repair DIsk." If that doesn't work but if the "Media" line is present, try to format and partition it with a GUID partition table (understand that you will be erasing the contents of your internal). Then try to reinstall the OS. If that doesn't work, and since your Retina MBP didn't come with a DVD drive or DVDs, you'll need to try a hardware test using these instructions from Apple (short version: shut down, press the power button and hold down the "D" key). If none of those things work, let's hope you either have AppleCare or your warranty has some life left because the SSD in your rMBP is proprietary and expensive. You'll need to bring it to an Apple Genius for evaluation. -
I have a new Macbook pro and can't recall the password I used with my Time capsule - How can I (ideally) retrieve or possibly change the time capsule password?
Remember security on a TC is an illusion.
Simply press the reset button for 1-2 sec.. you must not do too long .. it will then hard reset.. but soft reset will revert all passwords to default for 5min. ie TC password is now public.
Remember this the next time because anybody at all can change your passwords.
Once into the TC you can then open the view passwords if you wanted any weaker security. Click and open the TC.. and click on edit.. then go to the top menu..
Voila .. all your passwords in plain sight to any Tom Dick and Fred. -
My MacBook Pro turns on but not all the way, it gives me an icon of a grey folder with a question mark in the middle, and won't go further that that. Anyone knows why, or what's the problem?
If these do not resolve the issue or if you are not comfortable with proceeding through these steps then take your Mac to an Apple store or an Apple Authorized Service Provider. An Apple store will perform these initial steps, diagnose the problem, and give an estimate for repairs (if needed). If the Mac is less than one year old or is covered by AppleCare any repairs would be free.
Genius reservation http://www.apple.com/retail/geniusbar/ .
or find an Apple Authorized Service Provider https://locate.apple.com/country -
On a macbook I purchased secondhand hard drive got corrupted and I started to get the flashing folder with the question mark, I purchased a new hard drive and snow lion install DVD I installed the hard drive and tried disc but kept getting blinking folder
Welcome to Apple Support Communities. We're users here and do not speak for "Apple Inc."
Power on the computer and insert the DVD immediately.
Hold down the 'C' key to boot from the Snow Leopard DVD.
http://support.apple.com/kb/ht1533
After selecting the appropriate language, if necessary, select Utilities, and Disk Utility.
You'll likely need to partition and format the new drive before it's recognized.
http://manuals.info.apple.com/MANUALS/0/MA161/en_US/MacBook_13inch_HardDrive_DIY .pdf
(Yes, these instructions ARE 7 years old, but the procedure is the same for installing from DVD media.) -
My macbook pro displays a folder with a question mark and won't open. What does this mean and how can I fix it?
it means your HD and the software can't find each other, the following article tells how to troubleshoot this issue:
https://support.apple.com/kb/TS1440
hopefully you have backup of your data since sometimes this means the HD is crashing.
if the article doesn't resolve the issue i would take the mac to apple store or service provider and have it looked at, the following link tells how to find one close to you:
https://locate.apple.com
good luck!! -
As the title says.
I was installing the new EFI software update on my macbook pro and I became stuck on the grey screen with the window that said "installing 2 items", its been on the same screen for 2 1/2 hours. does anyone know what I can do?
I don't want to restart it because im scared that something might go wrong.
operating lionLimitLess- wrote:
Hi,
I had the power supply connected when I attempted it previously but even so my problem occurred. My rom is different and so I still need to update it.
Thanks
I wanted to mark your answer helpful too but I didn't know that I could only put it for 2 answers. Sorry
That was good advice by G-N and s/he is correct about it. Unfortunately, ASC allows only 2 "helpful" and 1 "correct" marks per thread. -
I left my headphones into my new macbook pro and now there is no volume through headphones or without. I have tried to reset the audio port and it is not on mute. Any ideas?
Go step by step and test.
1. System Preference > Sound > Output > Internal Speakers
Highlight Internal Speakers / Headphones
Make sure that Mute is not enabled.
2.Plug in and remove the headphone.
If you see red light in the headphone port, plug the headphone
in and out of the port 5 or 6 times to flip the microswitch inside.
Sound output may be stuck in the digital mode.
3. Reset PRAM. http://support.apple.com/kb/PH4405
4. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
5. Applications > Utilities > Audio MIDI Setup
Audio Devices window
Side Bar
Click the Built-in Output.
Under Mute any of the boxes checked? If so, uncheck it. -
I need help taking out the grey folder with the question mark and I've try everything except the CD thing because my MacBook didn't come with one so I really need help please
What anti-virus software did you install? Although there's a lot of bad anti-virus software out there, no anti-virus software should cause such a problem. A gray screen with a flashing question mark on a folder means that no bootable system could be found, which means that the system was badly damaged or corrupt. Even installing bad software would not normally cause that, so either there was something badly wrong with the system already or the anti-virus software you tried to install was really, really bad!
As mende1 says, you need to reinstall the system at this point. After your system is back up and running, read my Mac Malware Guide. If, after reading that, you want anti-virus software, use one of the programms recommended in that guide.
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