I hate my Motorola Droid Razr!  After 3 years it has turned out to be a real crappy cell phone.  Does not belong in the "smartphone" category.  Forever freezes up, doesn't respond to anything I ask it to do.  I am purchasing another brand of smartphone an

I hate my Motorola Droid Razr! After 3 years it has turned out to be a real crappy cell phone. Does not belong in the "smartphone" category. Forever freezes up, doesn't respond to anything I ask it to do. I am purchasing another brand of smartphone and will NEVER go back to Motorola again. I have tried many help/support tutorials and solutions and nothing works.I HATE THIS PHONE!!!

If you've had the phone for 3 years, then it's time for something new. The Motorola phones I've had have been pretty solid, but if you want to switch brands or even providers, then go for it. 
Technology changes so quickly that a 3 year old phone, regardless of manufacturer, is likely to seem slow, buggy, laggy - simply because it doesn't have the power to match the network capabilities NOW.  If it's only capable of 3G speeds, it will be slow compared to a phone with 4G capability.  After three years of use, the internal memory may be maxed out, especially if you haven't cleared stuff out, wiped the cache, etc, causing freezing and non-responsiveness.  It may not have enough RAM to effectively run updated apps....
I would say you are due for a new phone - so compare the newest models, go to a store and try them out, and then get whatever brand and model will work best for you.

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