I hav down loaded an album twice and been charged twice what can I do?

I have down loaded the same album twice by accident and been charged for two albums. What can I do to just pay for one album?

Isn't there some message telling you you already own an album?
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely.

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TS4196 Messages Beta won't load my previous conversations and my contacts. What can I do?

Messages Beta won't load my previous conversations and my contacts. What can I do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS3694 My iPhone will not restore the process starts and then a message pops up saying 'we are unable to continue with your activation at the time' I have tried a few times now and the same. What can I do ? As I can't use iPhone at all now!!

My iPhone will not restore the process starts and then a message pops up saying 'we are unable to continue with your activation at the time' I have tried a few times now and the same. What can I do ? As I can't use iPhone at all now!!

Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743

HT201272 Some songs off an album I down loaded wont play even though I have down loaded the album again. Anyone know what I can do to retrieve the missing songs?

Some of the songs of an album I have down loaded wont play even though they appear on the play list, I have re-downloaded the album and yet still they wont play? Can anybody help?

Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Have down loaded acrobat xi trial and won't install

have downloaded trial of acrobat pro xi ,it has downloaded 100% down load complete message is up and the blue line is complete now it just sits there and has program has not come up anywhere on the computer.
how do i install this (mac maverick )

Where is the default download location on your system. Go there and find the download and select it for install.

I have an I mac with Lion and the curser freezes, what can be done.

I have an I mac with Lion and the curser freezes. It froze in Word, Safari, Iphoto, and photoshop, what can be done?.

4GB of RAM is not very much RAM these days particularly if you tend to have many windows open at one time. For example if you are working in Safari and have several tabs open and then work on a Photoshop project that will eat a lot of RAM. One simple way to check is open Activity Monitor (Applications - Utilities - Activity Monitor) and click the System Memory tab. Run this under typical use and check the amount of FREE RAM. It will look something like:
I can see from my example I am dangerously low on RAM by the amount of free RAM I have. I suspect if you upgrade to 8, 12 or even 16GB of RAM your machine would work much better. BTW ...my MacBook Air is limited to 4GB so it's up to me to manage my RAM better.

I plugged my ipod, but it wont charge. it keeps flashing between the apple and the charge screen, what can I do?

I plugged my ipod touch into my computer but it won't charge or my computer won't recognise it. It keeps flashing between the apple sign and charge screen but the battery is not increasing at all, what can I do?

See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.

I have down loaded adobe 11.8 and it wtill will not work tou tube, csn cspan etc...

I cannot get adobe 11.8 to work on cspan,u tube and mott if not all programs,
etc

http://forums.adobe.com/thread/1195540

After updating FF could not assess pages inside web sites so down loaded 3.6 version and works fine, so what happened?

A few days ago FF was updated to a new version. When I went to a web site, I could not open pages on the site. I could do so using Internet Explorer, so I knew it was something to do with FF. I saw your suggestion to download the version of FF 3.6 and I did so and now the problem of opening pages is fixed.

Thanks for the reply. It doesn't have to process the php, it just has to show the HTML content. It did that just fine before the last upgrade but won't now.
I've seen that page you referenced: http://kb.mozillazine.org/File_types_and_download_actions.
It doesn't help. The things it says to look for aren't there for me, specifically:
browser.download.pluginOverrideTypes
plugin.disable_full_page_plugin_for_types
I followed the rest of the instructions but it didn't help.
I did get it to quit opening tabs, instead it prompts me what it should do with the file every time now. What it should do, and used to do, is open the php page and display the HTML content.
Any other ideas?

I down loaded a book twice. Can I get my money back?

Is there a way to get my money back if I bought a book twice?

A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you. They often will in the case of mistaken duplicate purchases, though it's not guaranteed.
Good luck.

Hi, i have an iphone 3g and it won't reset, in the screen i have an image of the plug and the itunes icon, what can i do?, hi, i have an iphone 3g and it won't reset, in the screen i have an image of the plug and the itunes icon, what can i do?

my iphone 3g won't reset, and doesnt do anything, it has on the screen an image of a plug and the itunes icon, i need help

To restore your iPhone, connect it to iTunes and hold down the Power/Sleep button simultaneously with the Home button. Keep both buttons pressed down until your iPhone powers off. When your iPhone turns off, release the Power/Sleep button, but keep the Home button depressed until iTunes detects the iPhone (it should detect restore mode).
Once iTunes detects your iPhone in restore mode, hit the “Restore” button to get your crashed out iPhone back to working order.

I purchased two albums from iTunes but neither properly loaded and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

I purchased two albums from iTunes but neither properly loaded on my iPad Mini and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

If the albums do appear in the Music app, hold down on the album icons and the X to delete will pop up on the icons. Tap the X to delete the albums.
You don't see a anything in iCloud, you see your previous purchases in the purchased tab of the store that you bought the content in. So you find your music purchases in the purchased tab of the iTunes app on your iPad. Tap on Purchased and look for the albums in the Not on this iPad section - assuming that you are able to delete the albums from the device.

HT201272 I no longer have any of my pcs that I had registered on iTunes and I am at my limit on the number of registered devices how do I unregistere old machines that I no longer have so I can get my old music that I have down loaded.?

I no longer have any of my pcs that I had registered on iTunes and I am at my limit on the number of registered devices how do I unregistere old machines that I no longer have so I can get my old music that I have down loaded.?

Go to your account in the iTunes Store and look for the De-authorise All button in your account's details. Use the De-authorise All and then authorise the PCs you still have.

HT1689 how do i down load an album to itunes and use my account (has $ in it) to pay for it?

How do I down load an album to itunes and use my account (has $ in it) to pay for the album?

Open itunes store.
Find what you want.
Buy it.

Have down loaded Yosemite over Mountain Lion. Indesign CS 5 is not working and requests Java script CE6. Apple stated Java 10 , but it still does not operate although Bridge works so as Light room and Photo Elements. How do I solve this problem

Have down loaded Yosemite over Mountain Lion. Indesign CS5 does not operate although Bridge, Light room and also Photoshop elements operate OK A sub menu from Indesign request Java SE 6, after a long play with Apple I end up with Java 10 How can I solve this problem rapidly. Pity apple do not test there products before offering them to the public. It costs us. Many thanks Davi E-C

It isn't Apple's job to ensure third party software works with a new OS. But Java 6 is here:
Java for OS X 2014-001

I hav down loaded an album twice and been charged twice what can I do?

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