I hav purchased whats app but when i formated my laptop it is asking me to pay for whats app in app store n further purchases are not not possible
i hav purchased whats app but when i formated my laptop it is asking me to pay for whats app in app store n further purchases are not not possible from my id how can i over *** this error
You may want to improve your backup strategy for your computer...
Login to iTunes, check your purchase history, see if there's the transaction for whatsapp.
Otherwise, contact iTunes support to get the issue straightened out.
http://www.apple.com/support/itunes/
Similar Messages
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I just added $50 to my itunes account but when i go to buy something, its asking me to answer so many questions, i answered them right and im still not able to purchase something. Please Help!
Go to item 12 in the AppleID FAQ for help with a disabled account.
You can also go to the AppleID support page and click manage your account for additional help. -
how do I get data off my phone? when I plug phone into the wall and hold down the button i can get into photos and messages etc but when I plug into laptop it goes to recovery mode........therefore the data is not yet wiped? HELP! I got married last week on holidays and have not had a chance to save photos yet.
Hello there stidhambr15,
I was researching the issue you are having and recommend a couple of things. First it might be a good idea to reset the device following iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting found here http://support.apple.com/kb/ht1430
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't quite get the device going again, I recommend restoring the device.
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Might even be a good idea to turn off the phone, reseat the SIM card, and turn it back on.
iPhone and iPad: How to remove the SIM card
http://support.apple.com/kb/ht5163
iPhone 4 (GSM model)
iPhone 4S
Cheers,
Sterling -
I have tried 3 cards already but still the same problem with app store Your payment method is not valid in this Store. Please enter a new payment method.
Is there any ways to solve the issue?
Thank you in advance for your help!If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
My son's I touch broke, we got a new one and it will not sync with all of our aps that we have purchased. Everything was backed up on our computer. Any suggestions on how to get our aps we purchased to sync?
Amanda,
Is the new iPod configured to Sync apps from under it's Apps tab? See this article for more help and information.
http://support.apple.com/kb/ht1977
B-rock -
can someone help me get to editor? I have downloaded the elements 13 and the stupid *** organizer runs(like I need to pay $100 to organize ****) but the editor doesn't. I log in, accept the agreement and get nothing, over and over and again.
Will the media file play with Quicktime Player? If it will then it's an iTunes issue. If it won't then you need to delete the file and download it a second time.
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I thought I had a problem with my Ipad in which I didnt, so I backed up my Ipad and restored it, but now Some of my apps that I have purchased are not available only the free version, not the purchased version. I would have to purchase again and it is not backed up into my Icloud either ?
I assume that you will have to set up as new since it will not let you restore from the backup. Then after you set it up, you can restore from the iCloud backup. The backup should not disappear be use you are setting this device up as new. Your backup should still be in iCloud.
However, after you activate the iPd and update the software, you will have to erase the device in order to restore from the Cloud backup, that is the only way to get to the iCloud backup.
Copied from the article that linked you to this discussion ....
Resolution
Update your device to the latest version of iOS to be able to restore the backup. -
When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?
Hi Angela1313,
I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
iTunes Gift balances
http://support.apple.com/kb/ht5035
Learn more
Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
Hello my name is Omar Andres Santacruz, finished iMedicalOffice buy a program you have in the app store but what he said on the page is not what I expected, I was verydisappointed that, frustrated and reweighed when I check my account had gained139.99 for 7 times, I do not understand what has happened that is not the first time I buy something ustedeses thank you very much for your help
Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off. -
I used to have a apple id but when i got my macbook i changed it. Then i downloaded OS X and updates in my app store will not let me change my apple id back to my new one it just still uses my old one. What do i do?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID. -
i have the latest generation ipad and just purchased an ipad mini but when signing onto the apple store, my most recent app purchases are not visible to download on my new ipad mini i.e. "receipe box". How can i download onto the new ipad mini without paying again?
Sign out, reboot and sign in
Settings>iTunes and App Store>Apple ID -
I keep getting notified I have an update available but when I try to update I get the following msg ,"You have updates available for other accounts To update this application, sign in to the account you used to purchase it.". I only have one account with apple and the software was preinstalled when I purchased my macbook in Aug 2012 with that account. Has anyone had this problem or know how to find out what account apple needs?
You log into the App store using the same Apple ID you used to set the computer up, verify that none of your apps are hidden and that they have all be accepted and then download and install the update
for help contact the App store support - link is on the right ot the App store window
LN -
I currently have the Mac OS X v10.5.8 and want to get the new operating system but I don't know how to do it. I don't have the Mac App Store and can't get it because of my version. What do I do?
The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard. The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion. The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion.
To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up check the Model Identifier and post it back here.
The Snow Leopard 10.6 DVD should still be available from Apple for $20. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775 to purchase it. It may still be in the Legacy Products list.
If they no longer have any in stock you will have to buy it from eBay or Apple resellers that still have stock. But you will have to pay a premium since the DVDs are no longer being made. Snow Leopard DVDs are already up to $100 on Amazon.
http://www.ebay.com/sch/i.html?_nkw=10.6+snow+leopard&_sacat=0&_odkw=mac+os+10.6 &_osacat=0
Once you are at 10.6.8 Lion is still available from Apple. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775. to purchase it. Then within 3 days you will get an email with a code which you can use to download Lion from the App Store. The price is still $29. You must have at least a model 2,1 MacBook.
Lion will require at least 2gb of RAM but really needs 4gb to run smoothly.
As for third party programs see this list for compatibility with 10.7 http://roaringapps.com/apps:table
Also Lion doesn't run any Power PC programs. To see if you have any Power PC programs go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up select Applications under Software. Then look under Kind to see if any of your applications are listed as Power PC. Universal and Intel will run under Lion.
Before Mac switched to Intel processors in 2006 they used Power PC processors from 1994 to 2005. Power PC 601 through 604, G3, G4 and G5. Applications written for the Power PC processors need the application called Rosetta to run on Intel processors. This was part of the Operating System in 10.4 and 10.5 but was an optional install in 10.6. With 10.7 Lion Apple dropped all support for Power PC applications. -
I have tried to update my ipad 2 several times. I have connected it to my computer in itunes had it download or backup my info. But when I go to update it states you have purchased items not backed up are you sure you want to update now? So I go back and check it for all my apps and they are all there on the computer in itunes. I still have the original iso 4.3.3 please help as all
Even though you think that all of your apps and purchased content is in iTunes, transfer your purchases using these instructions and then try and update again.
iTunes Store: Transferring purchases from your iOS device ... -
I have tried to update my ipad 2 several times. I have connected it to my computer in itunes had it download or backup my info. But when I go to update it states you have purchased items not backed up are you sure you want to update now? So I go back and check it for all my apps and they are all there on the computer in itunes. I still have the original iso 4.3.3 please help as all the apps are requiring newer iso versions.
Hi Oceanbreeze,
If you are receiving an alert about purchased items that have not been transferred from your iPad, you may want to try initiating the transfer from iTunes to see if that may correct it. You may find the following article helpful:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Regards,
- Brenden
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