I have 1 year Creative Cloud(CC) promo code..Can I sell it or refund it?

I have won 1 year Creative Cloud subscription in a competition. But I realized that as for now it is of no use to me. So I wanted to know that can I sell it or refund it through adobe. With Adobe's advancement in subscription based creative cloud(creative suite) package, it is great to sell of the promo code to someone who really needs it that too on a discounted price rather than $50/month i.e $600 yearly.
What best can I do?
Is anyone interested in buying?
Contact me
[email protected]

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Also,
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

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I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!

I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Also,
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

We have two users that have been using Creative Cloud for almost a year. Recently, sometime in the last 4ish weeks, the users can no longer run Creative Cloud apps. (Yes, our subscription is paid.) Error simply says administrator access is required

We have two users that have been using Creative Cloud for almost a year. Recently, sometime in the last 4ish weeks, the users can no longer run Creative Cloud apps. (Yes, our subscription is paid.) Error simply says administrator access is required to install. The apps have already been installed. The users cannot run them unless they are in the local admin group.Using "Run as admin" does not work. It gives the same error.
I have opened a case with adobe support and was basically told to suck it up and put the users in the admin group. Actually, what was said was that it is "mandated that the users have administrative rights".
There are a couple of things wrong with this. It was working for both users until recently - a recent required creative cloud update. The users have never been local admins yet the apps were working (poorly, but working).
We are in an enterprise environment and users simply do not have administrative rights on the computers.
I have changed permissions on all adobe folders, granting users or authenticated users modify or full control rights, did the same in whatever Adobe registry HKLM keys I could find. Nothing has allowed the users to run the apps - unless they are put in the local admin group.
Someone has to have a fix for this. Adobe apps have proved to have far too many vunerabilities to even entertain the idea of elevating user rights. I can't imagine that enterprise environments are allowing this.
Any help or suggestions are greatly appreciated.

Jeff,
Thank you for your response. The users in question are "standard" domain users. We do not reduce users permissions below the standard level.
The apps do not load with their current standard user permissions.
The thing that makes this odd, is that up until recently they did this issue with cloud apps. The only way I can make it work for them now is to put them in the local administrator group on their pc's - which is not going to happen.
This is what they now see. As I said before, this was not a problem up until recently they would see all their available apps. If I put them in the local admin group the apps are listed without having to install. Everything is there, just not accessible to the user.

Hi there, I use a MacBook pro. I have had an one year Creative Cloud acount since february, and now I'm getting the message: WE ARE HAVING TROUBLE VERIFYING YOUR MEMBERSHHIP. I have a photoshop, lightroom and indesign membership. Help!! I need to work! Wh

Hi there, I use a MacBook pro. I have had an one year Creative Cloud acount since february, and now I'm getting the message: WE ARE HAVING TROUBLE VERIFYING YOUR MEMBERSHHIP. I have a photoshop, lightroom and indesign membership. Help!! I need to work! What should I do? Thank you.

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I have subscribed an "Creative Cloud single-app membership for Photoshop (one-year)" plan, is this plan will be auto renew after expired? I got two macbook, can they share the same plan? thanks

I have subscribed an "Creative Cloud single-app membership for Photoshop (one-year)" plan, is this plan will be auto renew after expired? I got two macbook, can they share the same plan?
Great thanks

Yes and yes.

I have a "phothographer creative cloud" on a $9.99 per mounth payment membership. How can I switch to a per year model and how much will I pay every year for the "photographer creative cloud"?

Any hints?!?!

Hi Kev,
You can consider purchasing "Creative Cloud for Teams". It is recently announced by Adobe this month. You can purchase as many licences as you require.
1. If you purchase 2 licenses, you will be Admin and you can add another email address as a User. So both will have access to Creative Cloud.
2. User need not pay from their account, instead you(Admin) need to pay for both the licenses.
3. You can purchase a One year commitment and pay every month.
This Creative Cloud for Teams is designed mainly for business. I guess this fulfills your needs.
Regards,
Jairaj

Renewed Creative Cloud subscription, and yet can't use applications, as trials have expired?

I recently renewed my full year Creative Cloud subscription through my school, and yet, my applications refuse to open, saying that my trials have expired. I use PS for school and work, and am really aggravated with this problem.

The Email is different one, I have mentioned the Email ID as well as the date of redemption (17th September 2014) in a mail.
The CC has not yet been activated. Please respond to my Email.
Regards
Rajshree

I want discontinue my yearly Creative cloud membership... that expiries in 1mo+1day from today

I want discontinue my yearly Creative cloud membership... that expiries in 1mo+1day from today, at just 2 days prior expiry, what to do?

Hi lsepolis123
After the October charge is processed I can cancel the membership which means it won't renew after November 27th but you'll still have full access until then.
Let me know if you want me to do that.
Thanks
Bev

I have purchase a Creative Cloud Membership yet my programs have expired trials?

I have purchased the Creative Cloud and my photoshop, illustrator and indesign are all telling me that my trial has expired.
What trial? I have paid to have creative cloud for a year?! Please help.

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

After my 1 year Creative Cloud subscription is up and I choose not to renew, do I loose the ability

After my 1 year Creative Cloud subscription is up and I choose not to renew, do I loose the ability to use the software that was loaded to my PC?

Short answer: yes.
See also http://www.adobe.com/products/creativecloud/faq.html#general-info
If I decide to stop my membership, will I still be able to use my Creative Suite software and the other components of Creative Cloud?
When you cancel a month-to-month or annual membership purchased directly from Adobe or let a 3- or 12-month prepaid membership purchased from a retailer expire, you will no longer have access to the Creative Suite applications, other desktop software, and services that are components of Creative Cloud. However, if you saved your work to your computer, you will continue to have access to those files. You will also have access to the same benefits as a free Creative Cloud member, which include 2GB of storage space (reduced from 20GB), the ability to sync and store your files, access to a free 30-day trial of the desktop software that has not already been installed and provisioned as part of your paid membership, and access to the free level of services included with Creative Cloud.

Hello, we have both Creative Cloud and Creative Cloud for teams. Can you help me with the difference and if i need to have both?

Hello, we have both Creative Cloud membership and Creative Cloud for team. Can you help me with the difference and if i need to have both? We have 9 employees that are using it. Just not sure if i'm paying for something i don't need.
Thank you

Please refer to Creative Cloud Help | Creative Cloud / Common Questions
CC is for retail use with 20 GB of storage space, CCT is where number of seats are purchased & assigned by one program admin where each seat gets 100GB of storage space.
You can not have both the CC & team in one account as it will only provide you added storage space of 120 GB but you can activate the CC any of them or either of them twice as CC is based on Adobe ID.
Regards
Rajshree

I have had adobe creative cloud for 6 mos...but as of today when i try to open it to download lightroom a blue gear in the middle just spins forever and the apps never come up

i have had adobe creative cloud for 6 mos...but as of today when i try to open it to download lightroom a blue gear in the middle just spins forever and the apps never come up..i have rebooted laptop and that didnt work, the blue gear in the middle just spins forever

Hi there,
Please try the solution posted here App doesn't open | Progress wheel spins continually
^Ani

I am a long-term user of Lightroom as a standalone product with a perpetual licence. As a retired person on limited income, it is very disappointing to me that Adobe have introduced the 'Creative Cloud' (CC) subscription service in order for me to be able

I am a long-term user of Lightroom as a standalone product with a perpetual licence. As a retired person on limited income, it is very disappointing to me that Adobe have introduced the 'Creative Cloud' (CC) subscription service in order for me to be able to continue upgrading this excellent product. It will be for me too expensive at the minimum cost of £9 per month. The additional services that CC brings are personally of no relevance or usefulness. Adobe should be prepared to support existing users who are, like myself, non commercial, amateur photographers by giving them the simple opportunity to upgrade to Lightroom 6 as a standalone, perpetual licence product. As a member of a camera club I know my co-members who use Lightroom are equally disappointed by this move to a subscription-only service.

john beardsworth wrote:
John Waller wrote:
However, Adobe will soon introduce Cloud only features into Lightroom CC for which LR6 (perpetual license) owners will have to wait until LR7 (paid upgrade).
That is possible, John, but it is only speculation on your part. Might, not will.
kwdaves wrote:
There is a "Lightroom 6" upgrade available for US $79 if you have a valid license for any of the earlier versions. From what I can tell, the only difference between Lightroom 6 Full, Lightroom 6 Upgrade and LightroomCC is in the license. The download file is the same.
Other differences - with CC you get LrMobile/LrWeb and they throw in a free copy of Photoshop too.
Yes, but when I bought my standalone license and clicked on the "Download" button it took me to the LightroomCC page. The downloaded file is named Lightroom 6, but in the CC app the installed program is LightroomCC (2015).

Before i buy the complete creative cloud, how many computers can i install it on with the one subscription? i have a macbook pro laptop and a iMac desktop, which i both need it on.

before i buy the complete creative cloud, how many computers can i install it on with the one subscription? i have a macbook pro laptop and a iMac desktop, which i both need it on.

Creative Cloud Help | Creative Cloud / Common Questions
"Can I use the software I download from Creative Cloud on more than one machine?
Yes. Creative Cloud desktop applications can be downloaded and installed on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership. See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine."

Why can't I download Adobe Media Encoder CC and I have the the Creative Cloud Suite.

Why can't I download Adobe Media Encoder CC and I have the the Creative Cloud Suite? (Windows)

It's not a separate program, it's automatically installed alongside the other CC apps which need it (Premiere Pro, After Effects, etc).

I have 1 year Creative Cloud(CC) promo code..Can I sell it or refund it?

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