I have 10.6.8 just purchased mountain lion, but its not compatible, what do I do?

I have a 10.6.8 just purchased mountain lion, but its not compatible what can I do?

What year, screen size, CPU speed and amount of RAM installed in your iMac?
If your iMac is not a mid-2007 iMac model or newer, you can't install OS X 10,8 Mountain Lion.
Tthe highest OS X version that can be installed is OS X 10.7 Lion.
You need to call Apple at 1-800-MYAPPLE ask for retail software sales and tell them you want to install OS X 10,7 Lion onto your iMac. They will give you a special download code to access the OS X 10.7 Lion download from the Mac App Store.
Good Luck!

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HT204032 I purchased my Macbook Pro in November 2011 and just installed mountain lion but do not have the power nap option.. anyone know why?

I purchased my Macbook Pro in November 2011 and just installed mountain lion but do not have the power nap option.. anyone know why?

It is for the MacBook with built in flash storage.
http://www.apple.com/osx/whats-new/features.html#powernap
4. Power Nap requires a Mac notebook with built-in flash storage. May require a firmware update.

I just purchased mountain lion but when i went to redeem it said my computer was not compatible. What do I do?

I just purchased mountain lion for my Mac Pro.(20o4). when I went to redeem it said it was not compatible. What do I do?

Click here, contact the Apple Store staff, and see what they say.
(104467)

I have an imaci mid 2011 and just loaded mountain lion but do not see airplay. i bought an apple tv and was told at the apple store that airplay will work and it's not there

anyone have this experience?

We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.

I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?

I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?

Sometimes if you make a purchase for the first time, use a new billing method (ie credit card) or the App Store terms have changed, I've noticed that you need to press the "Buy" button twice for the purchase to actually go through (ie, you press Buy, you agree to the terms, and you have to press Buy again). You won't get double-charged.
You can check if the purchase is actually downloading by looking in the Purchased tab of the App Store - the Mountain Lion installer will be there if it worked. If not, try the Buy button again.
Matt

HT4906 I have just downloaded Mountain Lion but my iPhoto app cannot be launched as it says the original app cant be found. It takes me to where is says its located but its not there. What to do?

I have just downloaded Mountain Lion but my iPhoto app cannot be launched as it says the original app cant be found. It takes me to where is says its located but its not there. What to do?

Reinstall it?
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

HT1222 hi i have a apple imac 27 2009 and i have purchased mountain lion but near the end it says An error occurred while running scripts from the package "mzps6175750011235388779.pkg"

hi i have a apple imac 27 2009 and i have purchased mountain lion but near the end it says An error occurred while running scripts from the package “mzps6175750011235388779.pkg”
can you please advise me what should i do to fix this

Some ideas.
https://discussions.apple.com/message/20034600#20034600

TA48312 I have purchased Mountain Lion but I can't download it. (the application could not be downloaded). Please help!

I have purchased Mountain Lion but I can't download it. (the application could not be downloaded). Please help!

Absolutely. A proxy can prevent the software from downloading and installing.
I realize you have already purchased Lion from the App Store but a workaround in your case would be the thumb drive.
OS X Lion USB Thumb Drive - Apple Store
Message was edited by: Carolyn

I just purchased mountain lion and it doesnt load, it says "waiting" please help

i just purchased mountain lion and it doesnt load, it says "waiting" please help

Welcome to Apple Support Communities
Open App Store > Purchases, pause and resume OS X. If it doesn't help, press Shift key in boot and download Mountain Lion

Have purchased mountain lion but it did not download

Have purchased mountain lion but it did not download

Hi,
I have the same issue. the machine in which I paid for now says the transaction did not go through while a paired Mac machine at work says I have already purchased and so will download on it own (but nothing happens after that).

I purchased mountain lion, but after numerous attempts until my fingers all gone numb, i simply cannot install it on my imac. i get this error message: "an error occurred while installing OS X, you cannot install OS X on this disk......". please help.

I purchased mountain lion, but after numerous attempts until my fingers all gone numb, i simply cannot install it on my imac. i get this error message: "an error occurred while installing OS X, you cannot install OS X on this disk......".
please help!
imac specs:
IMAC 24 inch Mid 2007
Intel 2.4 GHz 2 duo
4GB SDRAM
OS X lion 10.7.4
200 GB Harddrive space free

Tell us more about the disk and partition onto which you are trying to install Mountain Lion:
Open Disk Utility (in Applications > Utilities). The left column should show your disk with its partition(s) indented below it:
How is the disk (top level container) formatted according to Disk Utility:
* What Partiton Map Scheme? (Should be "GUID Partition Table".)
* How many partitions? (Should be 1 unless you have a Boot Camp partition.)
How is the partition (lower level container) formatted according to Disk Utility? (Should be "Mac OS Extended (Journaled)".)
Message was edited by: markwmsn
(image inserted)

Purchased Mountain Lion, but can't install on Mavericks OS...Paid for but Can't install

Purchased Mountain Lion, but can't install on Mavericks OS...Paid for but Can't install

You can't install an older OS over a newer one. So you'll get a message saying you can't install ML until you erase the drive.
I'm presuming you already have the full Mountain Lion installer on your drive.
Download DiskMaker X. Use it, the ML installer, and an 8 GB flash drive to create your own bootable ML installer. Boot to the flash drive when it's ready. From there, you'll get the same minimal work screen as when you boot into Recovery Mode. Use Disk Utility to erase the drive, then install Mountain Lion. Restore your personal data.

I've tried to purchase Mountain Lion but when I click 'buy' I get the message, "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I'm using an iMac with Lion OS on it, Why is it incompatible?

I've tried to purchase Mountain Lion but when I click 'buy' I get the message, "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I'm using an iMac with Lion OS on it, Why is it incompatible?

Your Mac must be one of the following models:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
From here > Apple - Upgrade your Mac to OS X Mountain Lion.

I am trying to purchase mountain lion but I get the following message: "We could not complete your purchase. The product distribution file could not be verified. It may bedamaged or was not signed." Any help?

I am trying to purchase mountain lion but I get the following message:
"We could not complete your purchase. The product distribution file could not be verified. It may bedamaged or was not signed." Any help?

Installing the appropriate combo update may help...
If you are running v10..7 Lion, install the OS X Lion Update 10.7.4 (Client Combo)
For 10.6 Snow Leopard > Mac OS X 10.6.8 Update Combo
Then restart your Mac. Try the App Store.
If that doesn't help, try the following..
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion.
You may also need to disable anti virus software and turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall

My phone died last night and when I plugged it in it wouldn't turn on.I tried restarting it but it has yet to turn on since last night,It was just a black screen,i try the on/off and home buttons together but its not working,What should I do?

My phone died last night and when I plugged it in it wouldn't turn on.I tried restarting it but it has yet to turn on since last night,It was just a black screen,i try the on/off and home buttons together but its not working,What should I do?

How long have you had your phone? Because if you've had it a long time, the battery in the phone might of died on you. Or have you dropped it in water, snow, from high up? All those things could of disconnected something internally in your phone, or permentaly damaged the internal hard drive its self, or the sims card.

I have 10.6.8 just purchased mountain lion, but its not compatible, what do I do?

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