I have $15.00 credit from a gift card the prompt ask for credit card info-then gift card number when I enter it will not let me in to purchase videos?
need help I cannot redeem the credit on my gift card to get music?
First, make sure that you are following the correct procedure for redeeming a gift card:
http://support.apple.com/kb/HT1574
If you are sure you have followed the procedure correctly and iTunes shows the correct credit balance next to your Apple ID when you are connected to the iTunes Store, post back with exactly what is happening when you try to purchase and we'll go from there.
Regards.
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I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in. I deleted that account so it will not let me use my new one.
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID. -
iam using a macbook with a japanese keyboard, what should i press to change a character from romanji to kanji, the prompt ask me to type my name in kanji?
Do you have a Japanese name? If not, you would have to make one up to type it in Kanji. What exactly are you trying to do?
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I have money on my itunes account but it will not let me make a purchase.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Edit > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Edit > Preferences > Privacy > Cookies: "Show Cookies" -
I know my apple ID password but apple will not let me make any purchase without my security Questions, which I can not remember the answers to which is crazy as I have already made purchase and have £10 on my account still to be redeemed!! Please help
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
HT5312: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312 -
I have used your info to give my two iPads different names. My problem is that my old iPad still has the old email in the Apple ID pop up so it will not let me sign in. I checked my info in the manage my account page and there is my email as primary, which allows me to sign in for apps, etc on the newiPad air, but when I try to update or buy an App on the old iPad, the old email is in the pop up and will not let me sign in.
How do I change the email in the old iPad to match the new iPad????
The Old email is on my manage my account page as a verified ALTERNATE email.We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
Have you created a new account or updated your existing account ? All content that you download from the store is tied to the account that downloaded it, so if you have created a new account then all of your existing downloads will remain tied to your old account.
If you've updated your existing account then try tapping on the id at the bottom of the Featured tab in the App Store app and log out of it and then log back in with the updated id so as to 'refresh' the account on it. -
There must be a way to do this. Pls help.
Hi,
Please Check whether the said unix user is already existing under any roles of the default-domain.
If so, delete the user from that role in the default_domain and then
Goto : Manage Domain > view Domain Administrator Roles > Admin Role > users
Create the non root unix user name .
Once you create the user profile for this under the role defined for super admin,you can access as super admin.
Thanks,
Raj_indts
Developer Technical Support
Sun Microsystems
http://www.sun.com/developers/support" -
My iphone is giving me a message that reads Restore Needed. "iphone cannot make or recieve calls. Restore from itunes,but when i loged in to my itunes account its asking me to input my password on my phone but I cant ... Im only allowed to make emergency calls. Help !
My iphone is giving me a message that reads Restore Needed. "iphone cannot make or recieve calls. Restore from itunes,but when i loged in to my itunes account its asking me to input my password on my phone but I cant ... Im only allowed to make emergency calls. Help !
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This seems like a con to me.
The link was disguised on the original to resemble an Apple link
<Link Edited By Host>If you have time and can follow these suggestions, it is a way to tell Apple what you have received.
Phishing & Other Suspicious Emails
[email protected]
So sorry but the system is playing up and I cannot make the Phishing and other suspicious emails into a link. -
i just redeemed a card for 40 dollars and my account says i have 40 but when i download a 40 dollar app it asks for credit card info? why? i already have the money why does it need credit card info?
To verify your identity.
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I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on none option but the problem is there isn't any none option so plzzzz some help me?
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534 -
How do I remove my credit card from my account and still download free apps? because that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help
On your iPad tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page. Or on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should also be a payment link.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID)
If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information? -
I want to use a gift card but it's asking for credit card info. I do not have a credit card. what do I do?
Hi Toastcafe,
If you are having issues setting up an iTunes Store account without a credit card so you can redeem your gift card, you may find the following article helpful:
Apple Support: Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Regards,
- Brenden -
I am trying to purchase in a app and it will not let me. I have just changed my credit card details now I can buy in my apps. I have purchased from App Store with no problem . Please help
Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html -
II have just put a $25 credit on my itunes acct. I previously had my credit card charged now it doesn't acknowledge my $25 credit only asks for credit card info. Is there something I have to do to charge my gift card?
How much is the cost of what you wish to buy? The credit is used first and credit card info wouldbe requested for any outstanding balance. The US store prices do not reflect the local sales taxes that are added in the final steps of the purchase transaction.
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