I have 15 dollar but i cant by gem on clash of clan game  when i want to buy gem this massage appear (your purchase could not be completed contract i tune store support to complete this transaction  please help me to solve problem

i have 15 dollar but i cant by gem on clash of clan game
when i want to buy gem this massage appear (your purchase could not be completed contract i tune store support to complete this transaction
please help me to solve problem

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