I have 1P button (1Password), but the dropdown menu of options is not available. I have uninstalled the extension and reinstalled it per Agile Web Solutions.

Agile Web Solutions provides an extension for Firefox that allows users to click a 1P button to communicate with their Macintosh password manager, 1Password. I have installed the extension, and the 1P button is available in the Firefox 4 interface, but the dropdown menu of options for entering passwords stored in 1Password is not available when the 1P button is clicked as it is in Firefox 3 and other browsers.

You had to have some kudos for the effort put in to your thread as week as the point you make.

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After the last update on iTunes I have not been able to get into the program. I have uninstalled all components and reinstalled and now it is telling me I am missing .dll files. I am so frustrated. I probably lost my entire library except what I purchased

After the lastest update on iTunes I have not been able to get into the program. I have uninstalled all components and reinstalled and now it is telling me I am missing .dll files. I am so frustrated. I probably lost my entire library except what I purchased

Your library should be safe.
See Troubleshooting issues with iTunes for Windows updates.
tt2

Whilst downloading new version 11.1.4.62 yesterday Itunes stopped working and I now get an error message MSVCR80.d11 was not found. I have uninstalled I tunes and reinstalled it and Ihave also taken the recommned patch to recover the MSVCR problem.

I was using my Dell PC (Windows Vista) on the 24th January 2014 and I was lstening to music via my Itunes programme. a window appeared alerting me to the need to take the new 11.1.4.62 Itunes update.
I should have stopped Itunes and then installed the updated programme but absentmindely I cliked on the upload icon.
Everything carried on as normal unitl around 70% the way through the upgrade when Itunes stopped working.
An error message appeared 'Itunes Helper exe - Unable to locate component. This application has failed to start because MSVCR80.d11 was not found.' i was advised to uninstall and reinstall Itunes as that may fix the problem.
It didn't!
I then researched this issue on Google and was advised that if the reinstall of Itunes didn't resolve the issue I should download and install Microsoft Visual C++2005 Service Pack 1 Redistributable Package MFC Security Pack and run it. Did this and reinstalled Itunes again. Still doesn't work.
Where next?

Yes I have had the same problem today. Wish I had`t bothered to carry out update as everything was ok before.

Ipad 2 screen is black . when i press the power button it takes a screen shot but i have no functionality . tried holding the home and power button together but the screen just flicker and stay black . no apple icon shows up. help please

ipad 2 screen is black . when i press the power button it takes a screen shot but i have no functionality . tried holding the home and power button together but the screen just flicker and stay black . no apple icon shows up. help please

Make sure it is charged for about 10min using the adapter, then connect in recovery mode, explained in this article:
If you can't update or restore your iOS device

I have an iPhone 3Gs and it has froze on the apple logo. I have tried pressing the on/off button and the home button. But the logo is still there. What can i do?

I have an iPhone 3Gs and it has froze on the apple logo. I have held the on/off button and the home button together but the apple logo keeps reappearing. What Can I Do?

Try plugging it into your computer, see if that clears it up or if you can perform a restore from your latest backup.

My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work.

My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work. If I not connect the phones everything works fine. But with the phones connected it goes crazy. I alredy reset, restore and nothing. If I reset and let the phones connect the up and down volumes buttons start to work. But the power/stand by button don´t. I need to disconect the phones to the power/stand by button starts to works. Anyone already have simmilar problem?

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

I have a Time Capsule on which I back up 2 MacBooks and on my wife's machine she keeps having Airport Utility popping up all the time with a yellow button flashing on the left and a Red button on the right side with a "1" in the middle of it.

I have a Time Capsule on which I back up 2 MacBooks and on my wife's machine she keeps having Airport Utility popping up all the time with a yellow button flashing on the left and a Red button on the right side with a "1" in the middle of it. Can any one tell me what is wrong. I read where when the yellow light was flashing there was a problem, but I am a novice at this and have no idea where to turn. It seems to be backing up on a regular basis.

On the Mac......
Open up Macintosh HD > Applicatons > Utilities > AirPort Utility
Click on the Time Capsule icon, then click Edit in the small window that appears
Click the Network tab at the top of the next window
Change the setting for Router Mode from the current DHCP and NAT to read Off (Bridge Mode), then click Update at the lower right of the window, and wait a full minute for the Time Capsule to restart to a green light.
Then.....very important
Power off the Time Capsule and your Arris modem/router for a few minutes
Start up the Arris first, and let it run a few minutes by itself
Start up the Time Capsule next the same way
Your network will now be correct, and your printing capabilities will improve.
If Time Machine backups do not occur now, post back and we will tackle that next.

Firefox plays video, but no sound. when I type about:plugins in location bar, it shows the firefox default plugin is not enabled. When I look at my plugins, it says it is enabled. I have uninstalled 3.6 and re-installed with the same result.

firefox plays video, but no sound. when I type about:plugins in location bar, it shows the firefox default plugin is not enabled. When I look at my plugins, it says it is enabled. I have uninstalled 3.6 and re-installed with the same result. Why do I have no sound. Computer plays I-tunes and all other sounds, just no web browser sounds.

Glad you seem to have sorted things out.
The warning about the warranty is light hearted, I think at one stage it warned "here be dragons" but also intended to make us think as it warns that making changes may produce problems.

TS1538 I phone 3gs wont show up in Itunes, it worked in the store, the phone is recognised as a camera by the computer, but not in itunes. itunes recogises my ipod. I have taken every step on the troubleshooting page even the unistall and reinstall i hav

I phone 3gs wont show up in Itunes, it worked in the store, the phone is recognised as a camera by the computer, but not in itunes. itunes recogises my ipod. I have taken every step on the troubleshooting page even the unistall and reinstall i have vista

iOS: Device not recognized in iTunes for Windows

I would like to add to the Safari toolbar on my ipad 5 IOS 6 machine. I have searched the web and find some instructions to do this but the words and pictures do not match what I can see. I am beginning to think this is not a capabilty of the ipad 5

I would like to add to the Safari toolbar on my ipad 5 IOS 6 machine. I have searched the web and find some instructions to do this but the words and pictures do not match what I can see. I am beginning to think this is not a capabilty of the ipad 5 but perhaps for a Mac computer running Safari. Does anyone know if it is possible to add tools to the toolbar on the latest version of iPad OS & Safari Browser? If so please tell me how. Thanks

You cannot customize the Safari toolbar on the iPad.
What you can do on the iPad is go to Settings>Safari>Always show Bookmarks Bar>On and that will add a bookmarks bar on to the Safari browser.

Hi- I applied the iTunes up to my Windows 7 86bit PC last Wednesday and iTunes will not load due to a Runtime error r6034Access to C Runtime Library Incorrectly. Then I get an windows error code 1114. I have tried rollling back and reinstalling but no joy

Hi- I applied the iTunes up to my Windows 7 86bit PC last Wednesday and iTunes will not load due to a Runtime error r6034Access to C Runtime Library Incorrectly. Then I get an windows error code 1114. I have tried rollling back and reinstalling but no joy

Hi Keen itunes User,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari

I have a folder and 3 files stuck on my desktop. When I drag them to the trash I am asked to enter my administrator's password. I do this but the files and folder will not delete. I have checked 'Get Info' on each of them and they are not locked?

I have an empty folder and 3 .jpg files stuck on my desktop. When I drag them to the trash I am asked to enter my administrator's password. I do this but the files and folder will not delete. I have checked 'Get Info' on each of them and they are not locked and I have full read & write access. Grateful for any assistance in solving this problem.

Back up all data.
Triple-click anywhere in the line below to select it:
ls -@Oaen De* | open -f -a TextEdit
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
A TextEdit window will open with the output of the command. Post the contents of that window, if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that.
If any personal information appears in the output, anonymize before posting, but don’t remove the context.

My old MBP (2005) often crashes, freezes or shows grey screen at start up. Also track pad often does not work. I have re fomatted the HD and reinstalled system but to no avail. Genius bar says possible faulty HD, but suspect logic board, any ides any body

My old 17" MBP (2005) often crashes, freezes or shows grey screen at start up. Also track pad often does not work. I have re fomatted the HD and reinstalled system but to no avail. Genius bar says possible faulty HD, but I suspect logic board. All checks out OK on the Apple Diagnostic bench. Can a Logic board go intermittant?? Any Ideas any body??

Ive repaired 1000s of laptops over the years (translate: diagnose and replace parts).
Its not that old, Ive owned 100s of laptops (most were free) ....some I still have are nearly 13 years old and still perfect, ....some extremely expensive ones died in under a year.
other than becoming obsolete at some point, there isnt really any "will spoil on" data like Milk for solid state computer parts, ....alas.
You can have a $5000 laptop die in 4 months, and a junker one keep kicking after 10 years.... Ive seen that firsthand countless times.
Common logic dictates that "very expensive = long life" in computers,..... but all the repair people will tell you just the opposite.
I know you have a gripe, I get that all too well honestly .

I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searxhed evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason.

I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searched evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason. I can't upgrade for my icloud account.

Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

I have read up on all about crashes and i cant even open it in safe mode :( i have tried deleting it and reinstalling it but the problem still persists. What would you suggest i do and is there any way i canget hold of firefox 6 for mac?

i have read up on all about crashes and i cant even open it in safe mode :( i have tried deleting it and reinstalling it but the problem still persists. What would you suggest i do and is there any way i canget hold of firefox 6 for mac?

Does the regular Firefox 8 release version work or does the version crash as well?
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I have 1P button (1Password), but the dropdown menu of options is not available. I have uninstalled the extension and reinstalled it per Agile Web Solutions.

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