I have 2 Apple ID's but the app store will not let me update iPhoto with either
I have a MacBook pro 2011. For some reason i have ended up with 2 Apple ID's i must have forgotten something or i changed my account name from when i first set up the machine. Some apps allow me to upgrade with one but not the other. I have upgraded to Yosemite via a clean install at the Apple store. I have loaded back on my back up but iPhoto isn't there and it has asked me to upgrade via the App store. Unfortunately neither Apple ID's will let me upgrade.
The Message on screen is:
Upgrade unavailable with this Apple ID
This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled
Do i head back to the Apple store and talk with them or is there something i can do at home?
Thanks in advance of any help
S
I think you're confusing RAM memory with hard drive memory storage...the two aren't the same.
Although you're being told you need 2GB of RAM to run Mountain Lion....I would consider 4GB the minimum. You should be able to upgrade the RAM in your iMac to 4GB for well under $100.
Similar Messages
-
I have a ipad 1st gen and the app store will not let me download an older version of pages what do i do?
- Do not use Pages
- Get a newer model iPad
Not what you wanted to hear. -
Loads of space but not letting me download garage band on to my iPad and comes up with pop up saying not anough space on the iPad
When the app is downloaded it will expand as all app downloads do. You are downloading a "compressed installer" in a manner of speaking. When the app expands it will be larger than the space that you have left on the device.
App downloads on a computer work the same way, -
I recently changed my email address and the app store will not let me use my new email. I have my apple id under my new email address. Any Suggestions?
1. Sign out of Apple ID (Settings>iTunes and App Store>Apple ID)
2. Reboot
3. Sign in with new email address -
How do I remove my credit card from my account and still download free apps? because that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help
On your iPad tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page. Or on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should also be a payment link.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID)
If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information? -
I have a mac pro 1.1. the main hard drive failed. How do I reload OS X 10.7 back in my computer. the app store will not let me reinstall this os. My computer is not compatible OS x 10.8?
You need to first install the OS your Mac came on the bundled gray disks. Assuming it's Snow Leopard, you could then login into the App Store using your same Apple ID and password to download and install Lion.
If your Mac is a bit older and came with Leopard, 10.5.x, you can bypass that and install Snow Leopard from your retail disk. The only software you'd need to install separately from the gray disks would be the optional software, such as the iLife suite and other titles not included on the retail SL disk. -
What do i do when iTunes will not let me download a song and the App store will not let me download and app?
What do you mean by 'will not let me download' ? Is the buy/download button greyed out ? Are you getting any error messages ?
-
Can someone help me? I want to be able to use the stream option from my iphone
Welcome to the Apple Support Communities
Before purchasing iPhoto '11, you have to uninstall iPhoto '09. Open Finder, select Applications in the sidebar and delete iPhoto, emptying Trash. Then, open App Store and purchase iPhoto '11. Before opening iPhoto '11, I recommend you to create a backup of your iPhoto library (on Pictures folder) on another folder -
Nothing on Apple's services has worked correctly since they started this iCloud c**p. Did anybody there actually think this through before implementing it? I can't get on iCloud because I only have one email account and it's associated with no less then three Apple IDs (their server hiccups and I get locked out.) Now I can't make purchases in iTunes.
If you are getting a message stating that you are not verified. Then you might have not received the iTunes Store verification email. You will need to contact iTunes Customer Support. They will be able to verify your store account. Then you will be able to sync your iPod Touch while signed into your store account. Your iPod Touch should allow you to purchase your Apps from that point on.
-
The app store will not let me download mountain lion
When I try to purchase Mountain Lion, it tells me I need 2 GB of memory. I have 123 GB of memory on my iMac. I am currently using Snow Leopard
To check how much RAM you have click on the Apple at the top left corner and select About This Mac.
-
The app store will not let me download lion
i have tried to download lion a bunch of times and it will keep telling me i need two gb of space... my finder told me I have 80 gb left on my computer, how do I fix my problem.
"Space" is hard disk.
It is telling you, most likely, you need 2 GB of "memory" or RAM.
AppleMenu > About This Mac ... how much memory and what kind of processor? -
my apple id account has been disabled for security reasons. I have re-set my password numerous times but the system still will NOT let me sign in. It continues to say your account has been disabled.
CALL
1-800-MY-APPLE (1-800-692-7753) let them know and they will helo you enable the account. even if you change the password 50 times the account will stay disable till you call them
good luck -
I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searched evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason. I can't upgrade for my icloud account.
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
I used to have a apple id but when i got my macbook i changed it. Then i downloaded OS X and updates in my app store will not let me change my apple id back to my new one it just still uses my old one. What do i do?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID. -
I have the 1st generation ipod touch i installed an update which now it is 3.1.3 version i was able to put my apps on it but when i want to use the apps it will not let me use them. What do i need to do?
Does it happen with the apps that came with the iPod?
Does it happen with all apps you have downloaded/installed?
Have you ried deleting the apps and redownload/install the apps? You will not be charged again if you are signed into the same iTunes account that originally purchased the apps.
Next would be to restore from backup
Last would be to restore to factory defaults/new iPod.
Maybe you are looking for
-
Installing itunes for windows 8
Having trouble installing iTunes for a new sony Vaio with Windows 8. The download gets to 97% and no further. Can anyone help me with this as I have no clue how to fix this issue.
-
I have a new iphone how can I see what is on iCloud from my old iphone?
I have new iphone and ipad. How can I see what is on my old iphone on iCloud so I can delete some space???
-
After clearing the cache,cookies,history and turning off the location service, some web sites still know the city I'm in ? I like to start freash on some sites but my old search still apear ?
-
Signed a 1-year contract and then AT&T raised price
I was going to cancel my service in December last year, but when I called to cancel, AT&T offered U200 for a certain rate for 12 months in exchange for me signing a contract for one-year. So I agreed to keep AT&T U-Verse for 1 year and pay that set
-
Organizing a library on new computer
Hey I just got a new computer (pc) and am planning on importing all my old music. I'm good with doing all that, BUT, I was wondering if anyone has a way to get all the music in one organized iTunes folder. I have an iTunes folder on my old computer a