I have 2 apple IDs, one for Itunes, one for Icloud. Have forgotten pasword for icloud ID. When i try change password it invites me to change password on my other ID, which I don't want to do. How can i change the password?
I have two apple IDs. One is used for most things - Itunes, Apps. The other is the Icloud apple ID which I set up separately when I got my Ipad. I decided to keep them both as I was worried about losing info. However, on updating my Ipad to IOS7, it asked for a password for Icloud apple ID which I have forgotten. I have tried to reset it. The first time, Apple sent me a link inviting me to change the password on my Itunes apple ID which I don't want to do. So I tried to sign in again using the Icloud ID. Rather than asking for email verification this time I asked it to verify security information. It asked for my date of birth which I gave, but it was rejected. So I seem to have no way of resetting the password for the Icloud apple ID. I know I can't merge the 2 IDs so i don't know what to do now!!
Firstly, go to http://iforgot.apple.com and sign in with the ID you use for iCloud. A new password will be sent to your associated email address.
If that doesn't work, for example because it's going to an address you can't access, then you will have to contact Support. Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'.
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