I have 2 iPhones among my devices in iTunes. I need to deauthorize the correct one. Help!
My old standby Mac for sync-ing my iTunes library and my iPhone 4 was my G4 Mirror Doors PowerMac. The startup hard disk on that Mac crapped out last month, and my other option for keeping my iTunes & iPhone ecosystem up-to-date -- my MacBook 2.0 GHz -- has problems with its USB ports. SO, now I have pressed into action an eMac with a 1.25 GHz G4 processor, and with all the other requirements (iTunes, Safari, iOS 10.5.8, etc) for sync-ing my new (Jan '13) iPhone 4S.
I did my first sync today between the iPhone 4S and the eMac, via USB hardwire and iTunes. I wanted to load up my phone with music purchases from iCloud, but felt the fastest way to do that would be to first pull all my purchases down into the eMac from iCloud, via My Previous Purchases in iTunes. Once I entered my iTunes account info (via my Apple ID), iTunes showed me logged in. But I could not drag any music over to eMac from the 10 or so songs I have on my iPhone after downloading them from iCloud to several days ago.
I realized I had to authorize the eMac for my account. Checked the Manage Account > Manage Devices area in the iTunes Store, and it informed my that I had already used my 5 "computers" on my acccount, and two of them are iPhones. There is no information that tells me which iPhone is which, like a MAC address or EAN or serial #. One of them is probably the iPhone 4 that I just traded up from, but which I still have. The other iPhone entry shows "Associated December 28, 2012" in the listing of devices. That date matches the date I set up iCloud on my new iPhone 4S, so it should be saying that my new phone is among the 5 devices already authorized. So I just deleted the older iPhone listing,and now I have 4 devices. I just went to add in the Emac, and iTunes tells me I still have "5 computers" authorized on my account (and therefore still cannot add the eMac).
Are "devices" the same as "computers" in the eyes of iTunes DRM?
Is there a lag time in the iTunes database updating the fact that I deauthorized the (older) iPhone?
The title of my initial post is a bit misleading. I already took a chance deleting one of the iPhones, hoping if I deleted the wrong one, I can still reauthorize it (all with the same Apple ID acct, so not subject to 90-day waiting period, right?) The iTunes database just updated itself, and it says I have 4 "devices" "in the Cloud", but 5 "computers" associated w my account. How can I find out what computers are associated? Isn't there a list I can see? I dont have a clue what computers they might be. If I use the "Deauthorize All" option, is it a pain to add them all back in. I assume I would have to log in from each computer to reauthorize each one. Would I have to be running the newest OS or version of iTunes to reauthorize? I think I have a PowerBook G4 Titanium with an older OS and iTunes. I'd like to keep that authorized, if possible.
Similar Messages
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I cannot authorize my new computer in iTunes because I hit the 5 device limit. However, I cannot deauthorize the old one because it's gone. I also cannot use the deauthorize all computers button because I did last year when I was replacing computers. Is there any other way of deauthorizing computers that no longer exist?
harishassan16 wrote:
... Is there any other way of deauthorizing computers that no longer exist?
If you no longer have, or access to, the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five,
(Please Note: this can only be done Once every 12 months)
Then re-authorize your current Computer(s) one at a time..
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420
harishassan16 wrote:
... I also cannot use the deauthorize all computers button because I did last year ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
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Read here.
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See Here > Device Not Recognised > http://support.apple.com/kb/TS1538
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See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
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Be sure to Follow ALL the Steps...
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Hello everyone.
My iPhone has two computers in (iTunes wifi sync) how can I remove one of them without using that computer?
because that PC stopped working so I had to recover it. Now everything is gone on that PC.
Also I bought a new computer (MacBook Pro) and I use iTunes on it in the mean time. Now I want to remove the old computer!
here is a photo of my (iTunes WiFi sync)
is there any way that I can use to do that?
ThanksHello,
Did you ever find a solution for this ?
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Library Issue: I just imported 2 CD's into ITunes. They show up in "Recently Added" and on my other devices via ITunes Match, but NOT in the ITunes software on the computer where I added them. They show up in the search box, but when I click on the results it just kicks me to ALL my music. I have imported thousands of songs/CD's before and this is a new one.
Something may have gone wrong with the index of the Music playlist. Making another change to the library such as downloading the current iTunes Free Single of the Week, or deleting one track from your library and reimporting it, should fix the problem.
If that doesn't work close iTunes and delete the hidden file sentinel from inside the main iTunes folder, then start iTunes again. It should run a consistency check when it starts up which ought to correct things.
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