I have (2) Samsung S5 phones. One is using up data like crazy for no reason. I have WiFi at home, so what's causing this problem?

I have 2 Samsung S5 phones. One has used way over the limit for no apparent reason. I have WiFi at home. What could be causing this problem?

Hello KF2PX
I'm sorry to hear your having issues with your S5. I would be happy to look into this with you. Are there different apps on both devices? Do either device auto play videos when opening apps? For example Facebook. Here's a great link to see what's using the data: http://www.verizonwireless.com/support/data-utilization-faqs/
JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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