I have 2nd generation iPod shuffle and when I plug it into iTunes it displays this error message .....

'You must restore this iPod with iPod Reset Utility before it can be used with iTunes. For help, click More Information.'
When clicking for more information it doesn't allow me to download the required driver.
Can anyone help?

Hello, j9friend.
Thank you for visiting Apple Support Communities.
Here is some helpful information regarding the iPod Reset Utility.
About iPod Reset Utility
http://support.apple.com/kb/ht1238
Cheers,
Jason H.

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So, I bought the iPod shuffle and when I plug it into my mac, the option of syncing doesn't appear. What do I do?

So, I bought the iPod shuffle and when I plug it into my mac, the option of syncing doesn't appear. What do I do?

Does the Shuffle appear ini Tunes at all? If not try using a different USB port and double checking to make sure the other end of the syncing cable is firmly seated in the Shuffle.
B-rock

I have a shuffle. When I plug it into Itunes, it tells me that it has not been ejected properly, and it will not recognize the Ipod. I have turned off the computer, and tried this with another shuffle with the exact same results. Any ideas?

I have a shuffle. When I plug it into Itunes, it tells me that it has not been ejected properly, and it will not recognize the Ipod. I have turned off the computer, and tried this with another shuffle with the exact same results. Any ideas?

Do you remeber the exact (or close to it) wording of the error message?
Try manually placing the iPod in Recovery mode and then try to restore
Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can also try another computer to help determine if you have an iPod or computer problem.

I just factory restored my iPod 5 touch and when I plug it into iTunes to restore the back up I made, iTunes becomes unresponsive and closes. But when I unplug the iPod, it starts working again. Using Windows 8 and iTunes is updated, please help.

I just factory restored my iPod 5 touch and when I plug it into iTunes to back it up, iTunes stops responding and closes. This only occurs when the iPod is plugged in, when it isn't, iTunes works fine. I am using Windows 8 and iTunes is updated (as of this posting). Any suggestions on getting around this? Thank you.

Also, when I put it through the Windows diagnostic, it lists an "incompatible program" WHILE my iPod is plugged in.

I just bought a new ipod touch and when i plug it into my Mac usb port nothing is happening I can get the computer to sync other ipod in the same port

I just bought a new ipod touch and when i plug it into my Mac usb port nothing is happening I can get the computer to sync other ipod in the same port

Try:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Do not omit the Additional Information paragraph.
Is the iPod that connects an iPod touch? If not that does not mean anything since iOS devices like iPod touch, iPhone and iPad use different drivers than other iPods.

When I try to open iTunes, I get this error message: Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item. I get a different error message if I try to uninstall it.

When I try to open iTunes, I get this error message: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I've been able to uninstall all Apple products except iTunes as I get this error message: "The Installer has insufficent privileges to modify this file: C:\Program Files\i Tunes\Acknowledgments.rtf." I've had the iTunes on my laptop for a year and a half with no problems until now.

Any suggestions please?

I just tried updating to iTunes 10.7 on my pc and when I try to launch it I get this error message-The procedure entry point AVCFPlayerSetDirect3DDevice could not be located in the dynamic library AVFoundationCF.dll. Any Ideas?

I just tried updating to iTunes 10.7 and when I try to launch it I get this error message-The procedure entry point AVCFPlayerSetDirect3DDevice could not be located in the dynamic library AVFoundationCF.dll. Them it tells me to re-install iTunes and the same thing happens again. Any Ideas?

Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

I was using my iPad and then I locked it and now the screen wont light up and when I plug it into iTunes it doesn't show up under devices

I was using my iPad one morning looking at ebay, and then I locked it and came back and when I clicked the home button nothing happend. When I clicked the lock button nothing happened, when I plugged it into iTunes nothing happened and it didn't show uunder "Devices" on to side. Please help me I don't know how to fix this and it's been two days since it happened.

I would then try and do a hard reset like Fernando recomends if that doesnt work you might need to try a DFU Restore.
How To DFU Restore

My 2nd generation iPod Shuffle won't charge or sync in iTunes.

As the title says, my second generation iPod shuffle will not charge when connected to itunes. I ventured to the apple store to seek another connection cable after my first one was lost, but alas, this has no effect. When plugged in, my shuffle stays dormant; it is not regognized in iTunes, and the LED light stays gray. Any Help to this Problem?

Hello there, danielsomers.
The following Knowledge Base articles offer in-depth steps for troubleshooting the issues you are describing with your iPod:
iPod's battery doesn't charge
http://support.apple.com/kb/ta44551
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT201263 my iphone 5 screen has gone black, and when i plug it into itunes it says we have discovered a iphone in recovery mode, then when i try to restore it it just says waiting for iphone and doesnt get anywhere else. ny clue on how i can fix this prob

when i upgraded my iphone to the new update My iphone 5 screen went completely black and has been like it for 2 days. I have tried holding home and lock,I have tried holding lock and the volume, and I have tried holding just the volume, it still just stays black.
When i plugged it into my Mac the apple logo comes up on the iphone screen. and then on the computer it says itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with itunes. (as in the below pictures)
when i click ok to restore it just says waiting for iphone (as in the other photo below). i left it in for 20minutes and still said the same thing.
after that i tried unplugging the iphone and it just went back to being a black screen again if anyone has any idea please please help me, thank you.

I searched the iPod Touch forum for "iphone in recovery mode" and it appears there are two possible solutions:
- Place the iPod in DFU mode and then restore it>
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Use this program to get it out of recovery mode:
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov

HT1655 i have my 2nd generation ipod shuffle and i have had it for about 2 years now. I have fully charged it and it still wont play. i have tried everything what should i do?

what should i do?

I don't know what "everything" is, unless you state them, so I have to ask if you did this procedure to reset the iPod shuffle.
http://support.apple.com/kb/HT1655
If that does not help, is the iPod recognized by iTunes when it is connected to USB? If so, select the iPod in the iTunes sidebar (under DEVICES). Over to the right, go to the Settings screen. There should be a Restore button there. Restore will erase the iPod, install the latest software, and give it the default settings. After it completes, load some songs on it and try it again. Hopefully, it will play now.
If that does not help either, please post back.

My ipod says i have no music on it, but when i plug it into itunes, and look under music on my ipod, its all there. NEED HELP ASAP!!!!! all the music came from a computer which i no longer have, so my ipod is the only place where that music is.

This morning, i downloaded about 16 songs to put on my ipod, and i manually dragged them over to my ipod to sync that way (like i always do because the music on my ipod came from a different computer which I no longer have) and on my way to work, i realized my ipod says "no content" under Music. However, when I plug my ipod into itunes and click on the music tab under my ipod name, all of my music is there. What happened and how do i get that music back on my ipod? I need help asap.

You had a glitch and the music files got corrupted. I know of no way to uncorrupt them.
You can try using a computer app like iFunbox
http://dl.i-funbox.com/
to see if yo can get them from the iPod in a usable file.
Otherwise you will have to re import them to your computer and sync
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have 2nd generation iPod Touch and i was wondering if i could go to the apple store and switch it for the iPod Touch 4th generation?

Is there like a charge or something?

You can't do that at Apple. Apple, however, offers a recycling service, which might give you some $$$ back.
Check it out at
http://store.apple.com/us/browse/reuse_and_recycle

2nd generation ipod shuffle not recognized by usb 3.0 port, 2nd generation ipod shuffle not recognized by usb 3.0 port

Hi,
My 2nd generation ipod shuffle will not connect to any usb 3.0 port. I've tried on to computers -- one Windows XP and the other Windows 7. Any ideas?

Hi
I had the same issue with my Late 2009 Mac mini running Mavericks and iTunes 12. When I connected my 2nd generation iPod shuffle it would blink amber once then do nothing. This seems to be a common problem with the iPod shuffle and newer versions of Mac OS X (10.6 and up) and iTunes albeit with somewhat varying symptoms but the same overall problem syncing the iPod with iTunes.
The predominant go-to solution is to give the iPod more power by either connecting the iPod directly to a USB port on the Mac or by disconnecting all other USB devices. On paper this makes sense.
What worked for me, however, was the opposite. After trying to solve this problem for hours (weeks, months), I had success ONLY after adding a low-powered 4-port USB hub to the chain between the iPod and the Mac. I suspect this had the effect of throttling the power supplied to the iPod from the Mac. I was able to perform a restore on the iPod then sync my music over.
I can't tell you much about the USB hub except that it is running at USB 1.1 speeds (12 Mb/sec). In theory a USB 1.1 extension cable should also do the trick. You might even be able to use the USB hub in old wired Apple USB keyboard. I will attach a photo of the hub I used to this post for greater clarity.
I really hope this helps.

I lost the original dock to my 2nd generation ipod shuffle, I have a new charger but it doesn't work. How can I charge it?

I lost the original dock to my 2nd generation ipod shuffle, I have a new charger but it doesn't work. How can I charge it?

If by "charger," you mean the USB docking cable, you need the original cable (or a compatible third-party replacement cable). A cable that is for the current 4th gen (and 3rd gen) shuffle does not work with a 2nd gen shuffle, because the connector is different.
This is the Apple replacement part (for a 2nd gen shuffle)
http://store.apple.com/us/product/MA694G/A/apple-ipod-shuffle-dock
There are third-party products that work, but make sure it is described as being for the 2nd gen shuffle. And I would avoid the ones that just seem too cheap, because there are likely to be quality issues.

I have 2nd generation iPod shuffle and when I plug it into iTunes it displays this error message .....

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