I have 3.5.16 and when it starts, i'm told to download the newer 3.6, which I did twice but it still tells me i need to download it.

I believe it is summed up in the question.

Look at the highlighted copy of your Help > About Mozilla Firefox image attached below this message.
<u>'''Reset general user-agent'''</u>
-In Firefox, type '''about:config''' in the URL bar and press the Enter key.
-If you see the warning, accept it (promise to be careful).
-Filter = general.useragent.extra.firefox
-Right-click that preference and select Reset
-Then restart Firefox (File > Restart Firefox)

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My MacKeeper says iPhoto is out of date. When I try to update the App Store says I need IOS 10.9 or later. I have 10.7.5 and when I check for updates my Mac says the software is up to date. How do I solve this problem??

My MacKeeper says iPhoto is out of date. When I try to update it, the App Store says I need IOS 10.9 or later. I have 10.7.5 and when I check for updates my Mac says the OS software is up to date. How do I solve this problem??

1. First step to solving the Problem: Trash MacKeeper. It's a pile of trash that does far more harm to your computer than good.
https://discussions.apple.com/docs/DOC-3691
2. What version of iPhoto do you have? (iPhoto Menu -> About iPhoto)

Recently I have switched out computers and had copied/ transferred my I ITunes library to the new computer and encountered problem. Many of the songs in the library were purchased from my old email address of that I no longer use nor did I remember the o

Recently I have switched out computers and had copied/ transferred my I ITunes library to the new computer and encountered problem. Many of the songs in the library were purchased from my old email address of that I no longer use nor did I remember the old password in order to authorize playing from the new computer. Request advice/assistance to where I am able to play songs acquired through lost password?

This is a user to user tech support forum. Posting questions and getting responses here is the extent of the support.
If you want phone support, call Apple and pay for it.
Posting your phone number of a public forum is not smart, I have asked the moderators to remove it.

HT4623 i have ios 4 version and when i try to update my iphone to the latest version it with itunes it can't reach the update server. what should i do?

i have ios 4.3.3 version and when i try to update my iphone to the latest version it with itunes it can't reach the update server. what should i do?
p.s.: i don't have any cinnection problem.....

It could be the fact that your hosts file is directing itself to gs.apple.com Cydia not gs.apple.com Apple,
Hope it helps
http://support.apple.com/kb/TS3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

Hello, I have windows 7, Im getting msvcr80.dll error 7(windows error 126) when I tried to update my itunes. Now it won't open. Does anyone have a remedy? And when I try to uninstall it says that the file cant be found.

Hello< I have windows 7, I tried to install the new itunes version, last night 1/30/14, Im getting msvcr80.dll error 7 (windows error 126). Does anyone have a remedy for this? When I try to uninstall the ituned program it says it can't be found and to make sure I have permission to uninstall.

Same problem today. Took five times to reinstall without any error messages. I did the following:
1) Went to the C:\program files (x86)\iTunes and C:\program files\iTunes folders and moved every file ending in .dll to the desktop (even if two files in same location had the same name, just replaced)
2) Restarted computer and still got error message
3) Uninstalled all apple programs possible in the following order......itunes, apples software update, apple mobile device support, bonjour, and apple application support.....all performed using the microsoft control panel
4) put all the .dll files on the desktop in the trash and emptied (this is a step apple support did not recomment in their posted solutions but for a final try I wanted to delete everything apple).
5) Restarted computer.
6) Re-installed itunes from apple website
No error messages during re-install and was able to open shortcut in one try.

I just received my IPad2 3G WiFi yesterday and I tried to email my daughter on it the new product. It recognized my router,but when I typed the quick note, a ,message came up that it was not able to send. So I have to buy a plan with Verizon (my carrier

I wanted to know if I want to email or receive my emails on my 3G Wifi I Pad, do I have to call Verizon and set up a plan to do so. I am new at this and I thought when you were able to pick up WiFi all you had to do is just use your gmail.com to retrieve and send. I guess I need someone to answer me if the I Pad is like my cell phone - where you pay for a data plan. As I said, I am so new at all of this technical "stuff". Please someone HELP ME!
PADDY

You can send over WiFi, but it sounds as if you need to setup your Gmail account, or did you do this already?

I have a Galaxy Stellar, and when I went to make a call today, the call won't go through.

When I select the phone option, I get a menu with 3 options: 1. Use touch tone Keypad, 2. Return to call in progress, or 3. Add call. If I choose one of these options, I go back to my home screen. At the home screen, the top row with the little icons, it shows a phone, and when I pull down the menu, it gives me several options: 1. The green phone icon for making a call, a mute button, a speaker button, and an end button. None of these work. I get sent back to my home screen. Help!
p.s. Account is current. I have tried calling my phone from other phones, cell and land line, and it just rings, but my Galaxy doesn't ring...just goes directly to voice mail.

Issue resolved....turned phone off and back on, and everything is A Okay.

I have an ipod 5g and when i turn it on it stays on the apple screen and i have put it into recovery mode and restored it twice but i cant get it to work

i need my ipod but i have been up for hours looking up what to do and trying to fix it but i dont know waht to do it just gets stuck on the apple screen. PLEASE HELP!!!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have an ipod touch and when I start an app or safari etc..

it will start up but after a variable amount of time, it disappears and goes back to the main page. Whats wrong?

Did you already try to reset your ipod by holding the sleep and home button until the Apple logo comes back again? If this does not work, restore your device. Backing Up, updating, and restoring your iPhone and iPod touch software

TS3694 I have an Iphone 3g and when I try to restore it I get the following: The iphone could not be restored. An unknown error occurred (1015).

Can somebody help please!
Thanks!

I would like to know if there is a better to fix this since this iphone has been jailbroken. Google search only shows stuff that talks about installing software that has to do with jailbreaking. I just need to restore back to normal. Thank you!
deggie wrote:
Google "Error 1015 iPhone" and you will find a remedy.

I have an iphone 4s and when I start the mail application, it quits unexpectedly. I have restarted the phone and also restored the phone, but neither one works. When I try going into Settings/Mail, it quits too after just one second.

x

Hi, I am having the same issue but with the iPhone 4. I bring it up and it sits there then it quits unexpectedly. I can't even get into the settings either. If you hear about a solution I'd be greatful! And if I hear one I will let you know! I'm glad I am not the only one going through this!

I have a mac laptop and when i plug my ipod touch (fourth generation), the computer does not even know its there. I look for the little box where the devices usually are and there is nothing showing up. I need help.

Additional info.
This computer is a computer handed out to us from school that we use throughout highschool. We are allowed to sync our itunes accounts so theres no problem there.

See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

What to do when youre i pod keeps crashing when you try to turn it on and when it starts to turn on it shows the apple sign and then it gets darker and then the screen changes color and slowly fades to a white screen?

?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Downloaded Firefox 5 and now each time I try to open, it asks me to restart computer.I did 4x, but I still get that error message. Tried downloading fromIE, but no help. Mark Anderson

I tried to upgrade to Firefox 5 this morning. Now Firefox 5 won't open. Gives me error message, you have to reboot computer. I did 4 times, but there is no change. In a loop. I tried downloading ver 5 from IE, but still have the same problem.
Mark Anderson

It just pops up saying Itunes has stopped working and then says it is collecting info about the problem.
Good, your Vista will have been collecting additional information about those errors. Fingers crossed, that will give us a heads up on the cause of the problem.
Head into your Problem Reports and Solutions control panel and open your Problem History. Look for recent iTunes problem reports, open them up and have a look through.
Are they pretty much saying the same sort of thing? If so, paste the contents of a typical report into a reply here so we can have a look.

HT200109 I want to rent a movie from my Apple TV that I just got. It keeps telling me to go to the apple store and verify my payment information so I went to the apple store and edited my payment info but it still tells me I need to verify my payment inf

How do I verify my "payment information" to rent a movie on my Apple TV for the first time.

Movies are not bought via Netflix, then are rented or borrowed.
For iTunes account issues, contact iTunes Customer Support.

I have 3.5.16 and when it starts, i'm told to download the newer 3.6, which I did twice but it still tells me i need to download it.

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