I have 60gb ipod classic. Music plays, but screen is blank or white.
I have 60gb ipod classic. Music plays, but screen is blank or white. Resetting has not worked. Lines show when reset, but no Apple logo. Is display shot?
Hello Paul,
I would be concerned too if my display on my iPod classic was not working. I recommend going through the steps in this tutorial. If it is a software issue, these steps should resolve the issue:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thank you for using Apple Support Communities.
Best,
Sheila M.
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Screen lights up, music plays, but screen is blank
I have just recently sent in my first ipod mini to the Apple repair service. They sent me a replacement ipod. The replacement worked fine for a while but is now acting up.
The screen lights up, and the music plays just fine, but the screen is blank.
I have tried to plug the ipod into my computer - itunes does recognize it and updates it.
I have also tried to reset and restore the ipod, but to no avail.
I have contacted Apple repair services again, but they want me to send in the proof of purchase...but this is the replacement ipod that they had sent me.
Any help would be greatly appreciated!Welcome to Apple Discussions!
Just try filling out the online form...
http://depot.info.apple.com/ipod
If the bother to call and ask for the proof of purchase through that, then just say that it is an exchanged iPod.
See when they say this one was purchased. Go to the link below and on the right a few scrolls down the page there is an about your apple product box. Enter your Serial Number. If it is under a year there, you need not send anything in...
http://www.apple.com/support
Merry Christmas
btabz -
Music Plays, but screen is blank
Help! I turned on my Ipod, and the screen wasn't turning on, it was jsut staying blank, but the music was playing. So i can only listen to songs on random or from the on-the-go playlist because i know the scroll pattern to find it.
Has this happened to anyone? Or does anyone know what to do?
I've tried resetting and nothing happens.
Thanks DAn.time to send it in for repair. how long have you had the ipod?
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My ipod classic comes on but just a blank white screen whats the problem
my ipod classic comes on but just a white blank screen what is the problem
Gloria,
If none of the 5 R's resolve the issue, it's likely that your iPod's display is damaged and needs replacing of the ribbon cable for the display that connects to the logic board has come loose or is damaged. Either way your iPod will need to be serviced in order for it to regain full functionality.
Here are the 5 R's.
http://www.apple.com/support/ipod/five_rs/classic/
B-rock -
A purchased downloaded tv show says it's playing but screen is blank..how do I get it to play?
I downloaded a tv show from the iTunes store . I started to play it and put it on pause and then when I tried to play it later the screen is blank. Other downloaded shows will play but not that one...please help.
How to report an issue with Your iTunes Store purchase
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Outlook icon on ipod shows incoming mail, but screen is blank.
My ipad announces incoming mail, and even previews it on my ipad desktop.but when I hit the icon, the screen is blank except for the tool bar, and then it automatically returns to the desktop. The only way I can read my email is if I go on webmail through the internet. I don't want to delete my email account and add it back as it says I will lose my contacts on my ipad. Any suggestions?
Guys!!! You won't belive this... but finally I found a solution!!!
Mail App refuses to download new incoming mail because there is some mail having trouble with the App like Spam and Drafts Mails.
My solution was erase all the mails in the spam box location and the one in Drafts box location. Then resync and That's it!.
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I have an Ipod Classic and currently the screen lights up but no information appears - just a blank back lit screen.Any ideas how to rectify or is it beyond saving?
Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy -
Can't see ipod videos from 60GB ipod classic. I have Apple USB/video cable running through Onkyo receiver into Samsung TV. Video & TV out settings seem correct-I can see album cover, but no video. Is it possible to get itunes music videos to play or do I need to get new ipod. It works on my iPad and iPhone, but not through iPod Classic.
Are these music videos located under Videos on your iPod? Do it play other regular movies (if you have any on the device)?
B-rock -
I have an IPOD classic with 80MB of music. I am trying to reinstall library from a new PC. it goes through the synch process but I get an error message for most of the content. Library plays on the pc under Itunes fine?
Disable the Convert higher bit rate songs to 128 kbps AAC option from under the iPod's Summary tab in iTunes and see if that helps.
B-rock -
I have a ipod classic 160GB and it's not showing any music anymore, but there is still showing 7GB of memory being used, and I don't have it backed up on my itunes, since I had to put a new hard drive on my computer. Any suggestion to find out whats on that memory or to get it the music back, there is approximately over 1400 songs on it?
What is the memory being used by, is it Other? If it is, that means the iPod can no longer read the music, so it has put it all in "Other".
The usual fix for this is to allow the iPod to Sync with its iTunes Library. If that doesn't work, the next option is to Restore the iPod using the Restore command in iTunes, on the Device/Summary pane.
Unless you are very (very) lucky, I suspect that you are going to have to Restore your iPod. Restoring will remove everything form the iPod and put back onto it only what it finds in your iTunes Library, which you say is currently empty.
If you have to rebuild your Library after this issue, by adding all the music back again, this is going to be hard to hear, but for the future, you may want to consider always having a backup of your library. The easiset way to back the Library up is;
if the Library is small enough, burn it to a DVD, as digital files, not a "music CD".
If your Library is too large for a DVD, buy yourself an external hard drive and copy the Library onto the drive. Remember to update the backup every so often. -
Hi I Have an Ipod classic.My problem is that the Ipod seems to sync music ok but I have a number of podcasts downloaded to itunes but these don't sync to the ipod,(they have in the past,but no longer). Has anyone any suggestions please ?
hi gary
have you tried to sync your ipod ,when you click on the side where it shows your ipod?
Click on where it shows your ipod name for example garys ipod,when it opens up the summary page click the sync box,bottom right,and see if that helps.
In the summary page click on podcasts,click the box on sync podcast box (top),read before when the box opens and says are you sure you want sync podcasts.,theres a box underneath,which says automatically include ,make sure thats ticked.
hope this may help madforit -
i have an ipod classic and I did have a macbook pro but it crashed. Is there any way to transfer the music from my ipod without losing everything on the ipod. Because my new computer is a pc it wants me to reset my ipod but I will lose everything.
See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock -
The songs on my Ipod Classic wont play at all although you can feel and hear the machinery working hard. The tracks are not playng at all but you can see the Ipod rewinding them all and returning to the album. And this happens to the second IPOD I just got!
First off, I would STRONGLY suggest that a external hard drive would make you life much easier by at least being able to back up your songs on the external drive for when you need them. Even if you don't want them in the iTunes library, you can have them all ready on the external to be re-added as needed. You can get 100's of gigs for under $100 shipped.
Anyway, since you used Yamipod, are all the songs back on the computer? If so, I would go ahead and restore the iPod, let iTunes then resync everything back to the iPod, then switch it back to manual and see if the restore and resync clears up the issue.
Patrick -
I have an IPOD Classic with purchased music and I want to sync it with a different PC but I get the message your device is synced with another PC. How do I resolve this issue? I don't have the previous PC.
I want to sync it with a different PC
On that PC, launch iTunes. From the menu bar top of your screen click Store / Authorize This Computer. -
I have an iPod Classic 5th Generation. I have not used it for about one month. When I turned it on, I had lost all my music and playlist files. The only thing left on the iPod was the music and audio books I have purchased from iTunes store. I tried to delete everything on the ipod by sliding the hold button and then pressing the center button and the menu and I saw the apple logo on the screen but the iPod wouldn't reboot. Any suggestions as to how I can delete everything on the iPod and then plug it into my computer to restore my music library? I am using a Windows 7 operating system.
Does both your Windows and Macbook iTunes have the same library of songs?
if it does then, much easier to proceed, else try to load the Macbook with the same library as Windows.
Note that only one of the Macbook USB port is good for iPod Classic, the other is too slow and may cause timeout, and I would suggest disconnect all other USB devices, while you Restore or Sync the iPod Classic.
Connect the iPod to the Mac, (if iTunes launch, please close it back.)
Use Disk Utility -> select the iPod Device->First Aid->Repair (use option FAT32)
After the Repair complete, eject the iPod.
Connect back to the Mac
When iTunes launch, Restore the iPod when Prompted, (use FAT32)
Sync your library.
Good Luck!
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