I have 8.3gb of other on my iphone 4 and don't know how to get rid of it. Can anyone help?
I have all this other taking up all my memory and I don't know how to get rid of it. I need help!
Other indicates data that iTunes doesn't recognize. This can be caused by an interrupted sync or some other data corruption. Sometimes, just adding another song or app can clear up the problem.
Most often, you will need to Restore your iPhone. This explains how: http://support.apple.com/kb/HT1414
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I have a telus email acct on my ipad air and don't know how to set a group. Can anyone help? Thanks
I am new to Apple and just bought an ipad air. I have a Telus email acct and don't know how to set up a group. Can anyone help me? Thanks
There isn't anything in contacts that has "create a group" . That's why this is so frustrating. I've tried creating a new contact and dragging names into it - doesn't work. I can't find anything that helps!!! What am I missing?
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I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and why I have it
I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and w I have it
There is no need to download anything to solve this problem.
You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Applications/Genieo.app
/Applications/Reset Search.app
/Applications/Uninstall Genieo.app
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 2
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself. -
I have added a Yahoo toolbar by mistake and don't know how to get rid of it?
Below my MSN.com toolbar is a Yahoo toolbar. I must of hit it by mistake. I want to eliminate the Yahoo toolbar and don't know how to do it.
Thanks!Uninstall that Yahoo toolbar extension. <br />
http://kb.mozillazine.org/Uninstalling_toolbars -
I have two Firefox Icons in my Toolbar. I don't know how to get rid of one.
When I open my Application Folder, it only shows one Firefox icon. I have tried to drag the second Icon to the trash with no luck. If I try to open the second Firefox while the first is open, I can't.
There is nothing that you can do to get rid of the balance on your own. Contact iTunes Store Support and seek their assistance. I believe that they can reset your balance for you.
https://expresslane.apple.com/Issues.action -
Have an App that showed up from nowhere. Don't know how to get rid of it.
When I click to update it shows it belongs to another apple user id. I don't see it on my iMac just in the store? How do I get it to go away. (It's Angry Birds??) I have no idea where it came from, where it is, or how to make it go away. Any thoughts? Is there a library I can delete it from?
Try the instructions here > Mac App Store – “You have updates available for other accounts” bug
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I have the iPhone4s and it says my storage is low. Is it because I have too many pictures stored on it? How do move them to my Macbook Pro? If I move them to my new MacBook Pro can they go to one file and then move them into other files?
How do I do that?http://support.apple.com/kb/HT4083
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I just finished making a video that runs to about the 13 minute mark. After that I don't have anything on the timeline. Despite this, the duration I see when I try to export is about 25 minutes. I then watched the video to confirm that I had an extra 12-13 minutes or so of blank, black, empty space added to the end of the video. I made doubly sure that there was no tiny file a chopped off on accident or anything, there's just nothing there. This has been a recurring problem, having occurred with a 7-ish minute video being expanded to 15.
born
What computer operating system is your Premiere Elements 12 running on? Be sure to update 12 to 12.1 via a project's Help Menu/Update. Background information. For now I will assume Windows 7, 8, or 8.1 64 bit.
Now to the core of the matter and a quick way to find and correct the problem which is related to fragment beyond what you consider to be the end of your Timeline content.
1. Open the project to the Expert workspace. Expand the Timeline content maximally by taking the Zoom Out-Zoom In Slider above the Timeline all the way to the right.
2. Hit the computer keyboard End Key. That should take the Timeline Indicator to the spot where the fragment(s) is (are)..
These fragments typically present as thin vertical black lines scattered among the track contents. Could even be a file that you pushed out of the way when
you were editing and forgot you left it there. Search all tracks.
3. After you find and delete it or them, then use the End Key again to make sure that this time Timeline Indicator stops at the end of your intended Timeline content when you press the computer keyboard End key.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR -
Hello, well the other day i bought Angry birds with an Add " mighty eagle", and i had to reset my iphone and when i re-install the app Angry birds i dont have the add and i dont know how to get it back some1 can help me!?
Se if this helps:
iTunes Store: About In-App Purchases
Do you have a backup to restore from that would have included that in-app purchase? -
I have a new MacBook Air and don't know how to get info from my USB stick and get info from my SD card. Can anyone help, please?
Plug the stick and/or card into the appropriate slots on the side of your Air. Do you see icons for the devices appear on the desktop? Click into them to see what files are there.
Matt -
How do you transfer the content from an iPhone to a PC? I have to use a PC for a while and don't know how to put my stuff on to there from my phone
If you're talking about music and movies an i-device was not designed for unique storage of media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing music and movies is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred from a device to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991 -
I added items to my iPad calendar yesterday but they wouldn't copy into the calendar on my IPhone. I switched both devices off and on again but to no avail. The calendars were all ticked the same. I have now deleted the iCloud calendar from the iPhone but don't know how to get it back.
My Errands app is also not syncing. If I mark something as Done on the iPad, it's not removing them on the iPhone version.Hi SwimmingMummy,
I have a couple of articles here for you that will help you troubleshoot these issues with Reminders and Calendar:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/TS3999
iCloud: Troubleshooting iCloud Reminders and Tasks
http://support.apple.com/kb/TS4000
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
I used to have an icon on my menu bar at the top of my screen to help me detect displays (monitors) It has disappeared and I don't know how to get it back. Does anyone know?
Your's may look more like this...
...if you're running Mountain Lion. I'm in clamshell mode right now, so I don't have any mirroring options. AFAIK, there's no more "Show displays in menu bar" in Mountain Lion.
Clinton -
I converted a pdf file to excel and now I have columns, lots of them, that i don't know how to get rid of?
Hi Carl,
Can you attach a snapshot of the application window?
I am unable to interpret your issue clearly, Please elaborate your issue so that i can assist you better.
You can easily select those columns in excel program and then delete them...What's the challenge? Do you get any error?
Regards,
Rahul -
when i have synced my phone with itunes there are old songs that i dont want. these songs always have the sync sign next to them but i dont know how to get rid of them, i have event deleted them from my library, my computer and hidden them on i cloud. help please
Settings/ Music/ Show All Music/ OFF
There is a parallel setting in Settings/ Videos/ which also includes Videos in the cloud, as well as Settings/ iTunes & App Store/ where you can set both Music and Video preferences. But you only need to change a setting in one location.
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