I have a 2008 Macbook that keeps restarting
Late 2008 Macbook running 10.8.5 keeps restarting any ideas. It took a trip to the Apple store to fix the problem and they put in a new hard drive but the problem still presists. Update from OS 10.7.5 to 10.8.5 and that didn't fix the problem it just went from black screen kenal panic to restarting.
Here is the report:
Interval Since Last Panic Report: 3999 sec
Panics Since Last Report: 1
Anonymous UUID: 2982CCDA-2AF1-C242-D0C3-836865FD170F
Anonymous UUID: 2982CCDA-2AF1-C242-D0C3-836865FD170F
Thu Sep 26 11:22:06 2013
panic(cpu 1 caller 0xffffff8002cfa591): "hfs_UNswap_BTNode: invalid backward link (0x00025371 == 0x00025371)\n"@/SourceCache/xnu/xnu-2050.48.11/bsd/hfs/hfs_endian.c:297
Backtrace (CPU 1), Frame : Return Address
0xffffff8042d13ad0 : 0xffffff8002a1d636
0xffffff8042d13b40 : 0xffffff8002cfa591
0xffffff8042d13b90 : 0xffffff8002cef474
0xffffff8042d13bd0 : 0xffffff8002b2160a
0xffffff8042d13cc0 : 0xffffff8002b1e5b3
0xffffff8042d13d70 : 0xffffff8002b20c7f
0xffffff8042d13dc0 : 0xffffff8002d1909f
0xffffff8042d13df0 : 0xffffff8002d0db36
0xffffff8042d13ea0 : 0xffffff8002b0143f
0xffffff8042d13ed0 : 0xffffff8002afab37
0xffffff8042d13f30 : 0xffffff8002b013b9
0xffffff8042d13f50 : 0xffffff8002de97ba
0xffffff8042d13fb0 : 0xffffff8002acf453
BSD process name corresponding to current thread: launchd
Mac OS version:
12F37
Kernel version:
Darwin Kernel Version 12.5.0: Mon Jul 29 16:33:49 PDT 2013; root:xnu-2050.48.11~1/RELEASE_X86_64
Kernel UUID: B1B58405-A2B2-3C44-B25D-495053D52AB5
Kernel slide: 0x0000000002800000
Kernel text base: 0xffffff8002a00000
System model name: MacBook5,1 (Mac-F42D89C8)
System uptime in nanoseconds: 3721052325934
last loaded kext at 3666043977650: com.apple.filesystems.afpfs 10.0 (addr 0xffffff7f84cac000, size 348160)
last unloaded kext at 334357466124: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7f84c80000, size 57344)
loaded kexts:
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.1.0
com.apple.iokit.IOBluetoothSerialManager 4.1.7f2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.13.12
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.4.7fc2
com.apple.driver.AppleUSBDisplays 357
com.apple.driver.AppleMikeyDriver 2.4.7fc2
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleLPC 1.6.3
com.apple.GeForce 8.1.6
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleUSBHub 623.4.4
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleUSBOHCI 621.4.0
com.apple.nvenet 2.0.19
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.4.7fc2
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.driver.AppleUSBAudio 2.9.3f3
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.7f2
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.kext.triggers 1.0
com.apple.driver.IOPlatformPluginFamily 5.4.1d11
com.apple.driver.AppleHDAController 2.4.7fc2
com.apple.iokit.IOHDAFamily 2.4.7fc2
com.apple.nvidia.nv50hal 8.1.6
com.apple.NVDAResman 8.1.6
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.5d4
com.apple.driver.AppleUSBHIDKeyboard 170.2.4
com.apple.driver.AppleHIDKeyboard 170.2.4
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.iokit.IOUSBFamily 630.4.5
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBook5,1, BootROM MB51.007D.B03, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB, SMC 1.32f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463132383634485A2D314731443120
Memory Module: BANK 0/DIMM1, 1 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463132383634485A2D314731443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: hub_device, apple_vendor_id, 0x9136, 0x26200000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x26230000 / 4
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc51b, 0x26233000 / 9
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0x26232000 / 8
USB Device: hub_device, apple_vendor_id, 0x9137, 0x26240000 / 3
USB Device: Apple LED Cinema Display, apple_vendor_id, 0x9236, 0x26243000 / 7
USB Device: Display iSight, apple_vendor_id, 0x8508, 0x26242000 / 6
USB Device: Display Audio, apple_vendor_id, 0x2912, 0x26241000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 3
Model: MacBook5,1, BootROM MB51.007D.B03, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB, SMC 1.32f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463132383634485A2D314731443120
Memory Module: BANK 0/DIMM1, 1 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463132383634485A2D314731443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: hub_device, apple_vendor_id, 0x9136, 0x26200000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x26230000 / 4
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc51b, 0x26233000 / 9
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0x26232000 / 8
USB Device: hub_device, apple_vendor_id, 0x9137, 0x26240000 / 3
USB Device: Apple LED Cinema Display, apple_vendor_id, 0x9236, 0x26243000 / 7
USB Device: Display iSight, apple_vendor_id, 0x8508, 0x26242000 / 6
USB Device: Display Audio, apple_vendor_id, 0x2912, 0x26241000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 3
I have used the disk utility to repair hard drive and permissions no help. I zapped the pram no help.
Don't know what to try.
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Anonymous UUID: 670FCAE9-F1F5-AE74-F5F5-8A8512EB1FFF
Sat Jan 11 19:52:29 2014
panic(cpu 1 caller 0xffffff800d4dc19e): Kernel trap at 0xffffff800d48f983, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffffa014384240, CR3: 0x00000000440f6031, CR4: 0x00000000000606e0
RAX: 0xffffffa014384230, RBX: 0xffffff802f6bd840, RCX: 0x00000000092e0000, RDX: 0xffffff800dad0180
RSP: 0xffffff81de6abca0, RBP: 0xffffff81de6abd40, RSI: 0x0000000000000000, RDI: 0xffffff800dad0180
R8: 0xffffff802e2b14c0, R9: 0xffffff802e1adfb0, R10: 0xffffff800dad15f0, R11: 0x0000000000000003
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x0000000000000080, R15: 0xffffffa014384230
RFL: 0x0000000000010283, RIP: 0xffffff800d48f983, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffffa014384240, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff81de6ab930 : 0xffffff800d422f69
0xffffff81de6ab9b0 : 0xffffff800d4dc19e
0xffffff81de6abb80 : 0xffffff800d4f3606
0xffffff81de6abba0 : 0xffffff800d48f983
0xffffff81de6abd40 : 0xffffff800d495493
0xffffff81de6abd70 : 0xffffff800d48ec5d
0xffffff81de6abda0 : 0xffffff800d48deac
0xffffff81de6abde0 : 0xffffff800d47de5c
0xffffff81de6abef0 : 0xffffff800d481e9f
0xffffff81de6abf20 : 0xffffff7f8de9e594
0xffffff81de6abf50 : 0xffffff800d83de23
0xffffff81de6abfb0 : 0xffffff800d4f3e06
Kernel Extensions in backtrace:
com.apple.kec.pthread(1.0)[619F6A5D-FFA2-3B59-9993-958FD7154B83]@0xffffff7f8de9 d000->0xffffff7f8dea7fff
BSD process name corresponding to current thread: fseventsd
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000000d200000
Kernel text base: 0xffffff800d400000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 83564068609
last loaded kext at 71031353796: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f8ea2c000, size 32768)
loaded kexts:
com.symantec.kext.ips 3.2f8
com.symantec.kext.pf 4.2.1f7
com.symantec.kext.internetSecurity 1.3.2f5
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDAHardwareConfigDriver 2.5.3fc1
com.apple.driver.ApplePolicyControl 3.4.12
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelHD3000Graphics 8.1.8
com.apple.iokit.IOBluetoothUSBDFU 4.2.0f6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleSDXC 1.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBUHCI 650.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOSurface 91
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 16 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x4B425F38475F44335F313333335F43390000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x4B425F38475F44335F313333335F43390000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1Before this, it said the hard drive died. However, replacing the brackets allowed me to continue using the original hard drive.
If the hard drive died, replacing a bracket (whatever that means) could not possibly have revived it.
The panic log indicates a hardware fault, probably in the mass-storage subsystem.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed. -
I keep having "Panics" i.e. my Macbook Air keeps restarting. I have version 10.7.5. Here is the error report:
Interval Since Last Panic Report: 188109 sec
Panics Since Last Report: 3
Anonymous UUID: F6C12BD7-2A9F-4791-949B-9092B298098D
Sun Apr 28 14:21:25 2013
panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81660e1f, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff806a7e3628, CR3: 0x000000003c11c020, CR4: 0x00000000001606e0
RAX: 0xffffff806a3b01f8, RBX: 0xffffff806a3b0000, RCX: 0x000000000028f2ca, RDX: 0x0000000000000000
RSP: 0xffffff807e553960, RBP: 0xffffff807e553a40, RSI: 0x000000807e8de986, RDI: 0xffffff807e5539d9
R8: 0x000000000000001f, R9: 0xffffffffffffff00, R10: 0xffffffffffffffdf, R11: 0xffffff80002dad60
R12: 0xffffff806a7e1000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff807e553960
RFL: 0x0000000000010286, RIP: 0xffffff7f81660e1f, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff806a7e3628, Error code: 0x0000000000000000, Faulting CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff807e553610 : 0xffffff8000220792
0xffffff807e553690 : 0xffffff80002c4794
0xffffff807e553840 : 0xffffff80002da55d
0xffffff807e553860 : 0xffffff7f81660e1f
0xffffff807e553a40 : 0xffffff7f8167dc05
0xffffff807e553a80 : 0xffffff7f8165f257
0xffffff807e553ab0 : 0xffffff7f80c5c832
0xffffff807e553af0 : 0xffffff7f80c5c93d
0xffffff807e553b10 : 0xffffff7f80c65cff
0xffffff807e553b70 : 0xffffff7f80c65dc8
0xffffff807e553b90 : 0xffffff7f80c63138
0xffffff807e553bb0 : 0xffffff7f80c634bc
0xffffff807e553be0 : 0xffffff80006565fe
0xffffff807e553c40 : 0xffffff8000656fbb
0xffffff807e553d80 : 0xffffff80002a3f08
0xffffff807e553e80 : 0xffffff8000223096
0xffffff807e553eb0 : 0xffffff80002148a9
0xffffff807e553f10 : 0xffffff800021bbd8
0xffffff807e553f70 : 0xffffff80002aef10
0xffffff807e553fb0 : 0xffffff80002daec3
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c51000->0xffffff7f80c89fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
com.apple.driver.AppleIntelHD4000Graphics(7.3.2)[AD64F3E5-2838-3046-A9EA-1CB6C9 769436]@0xffffff7f8165c000->0xffffff7f816c2fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80c8a000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c51000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)
System uptime in nanoseconds: 12704098071236
last loaded kext at 7814885513: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f81209000, size 45056)
last unloaded kext at 6109720377473: com.apple.driver.AppleUSBEthernet 2.3.4 (addr 0xffffff7f80c43000, size 45056)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.75
com.apple.driver.ApplePlatformEnabler 2.0.5d3
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleIntelHD4000Graphics 7.3.2
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelFramebufferCapri 7.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleUSBCardReader 3.0.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1
com.apple.iokit.IOUSBMassStorageClass 3.0.3
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.9
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookAir5,2, BootROM MBA51.00EF.B02, 2 processors, Intel Core i5, 1.8 GHz, 4 GB, SMC 2.5f7
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238412D50422020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD TS128E, 121.33 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 6
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0x1d181300 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024c, 0x1d182000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0x1d183000 / 4
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:
A stale or corrupt kernel cache
A damaged OS X installation
A fault in a peripheral device, if any
Corrupt non-volatile memory (NVRAM)
An internal hardware fault (including incompatible memory)
An obscure bug in OS X
Rule out the first possibility by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
You can rule out the next two possibilities by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation (after erasing the startup volume) may solve a problem that isn't solved by reinstalling in place, without erasing.
Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.
If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model. Memory that is either slower or faster than specified may be incompatible.
The Apple Hardware Test, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test.
In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.
If none of the above applies, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least two independent backups.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed. -
I have a 2008 Macbook. I want to install a newer (used) hard drive into this one. I think all I need is the special screwdriver to remove it, then install it. Where can I get that screw driver?
There is some information on how to, plus some tool lists in the online iFixit guides for repair and replacement of parts, in these computers.
•MacBook Unibody model A1278 Repair (aluminum)
http://www.ifixit.com/Device/MacBook_Unibody_Model_A1278
http://www.powerbookmedic.com/mac-repair.php
OWC Macsales offers tools for sale, online instruction videos
and other helpful information without having to buy.
A few tools are rather specific to various models.
Good luck! -
I have a random file that keeps reapering on my mac
Hi
I have a random file that keeps reapering on my mac and i cant delete it or it just come back. could somebody help meQuit all open applications.
Command + Option + Esc
Then restart your Mac.
See if the file reappears. -
Hi. I have a 2008 macbook pro 15.4 inch. Not abused but the hinge is stiff and the lid/ screen is starting to de-laminate at the bottom edge. Any ideas on how to make the hinge work a little more freely and how to re-seal the screen to the lid?
When you have kernel panics, the pertinent information is in the panic report.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway. -
I have a 2008 MacBook with OX10.9.5 and has 160 GB in Hard Drive. Can I expand this in order to Storage more photos and music..?
Yes, any 2.5" dia SATA HDD will be compatible. The largest are 2 TB at the present time> Here is a selection from OWC:
http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/
There are other vendors as well.
You will need a #00 Phillips and a #6 Torx drivers to install the HDD.
Ciao. -
i have a 2008 macbook and i lost the start up disk and forgot the password. how can i put it back to factory mode and change the password
Check out this article http://gigaom.com/apple/reset-os-x-password-without-an-os-x-cd/
-
I have an iphone 4 that keeps deleting my notes. How can I stop this from happening?
I have an iphone 4 that keeps deleting my notes. How can I stop this from happening? I've had my phone over 2 years and only in the past 2 months has it started deleting notes. Now they are all deleted, but thankfully still in my email, but only on a computer.
I guess he/she open Notes in Gmail settings. This archives (one way sync) notes in gmail account under notes label that is invisible if you are using the standard gmail setup on your iPhone. You can see it on desktop browser, Safari or gmail app in iDevice. Am I wrong?
Sorry for bad English. -
I have a 2007 macbook that is stuck on the loading page and after a while it shuts down by itself. I don't know what to do anymore please help!!!
Hello Sebas4224
Start with the article below to troubleshoot issues with your MacBook starting up and staying on. Let me know how it goes in case it does not help and I or others can assist you further.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Regards,
-Norm G. -
My MacBook Air keep Restarting while I'm using it over and over again.. What might be causing this problem ?
The next time the problem happens, note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis.
-
I have a iphone 4 that keeps updating
I have a iphone 4 that keeps updating all the time only thing i have seen for days i itunes logo whit usb cord anybody that can help
You said " I tried updating via iTunes but that also produced an error message.".
What did that error message say? -
I have a 2008 MacBook. Lately the screen has little waves as I open and then intermittenly as I work. what might be the problem?
The Logic Board is the motherboard. If you move the display back and forth does it flicker?
Maybe you are looking for
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I have a late 2006 iMac that has just started giving me a message to reboot after a black screen comes down slowly from the top top of the screen to the bottom. I reloaded software and restored from Time Machine, but it keeps happening, now several
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Messages doesn't keep my "Show as Boxes"display preference after restart.
Any ideas on how to make Messages keep my "Show as Boxes"display preference after restart. It always defaults back to "Show as Ballons". Thank you community, Paul
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Error importing Nikon D800 RAW files into Lightroom 4.4.1
Hi folks, I got an Nikon D800 and tried to import the RAW files taken with it to my Lightroom 4.4.1 installation on Windows 8.1 64bit. Lightroom info: Lightroom version: 4.4.1 [908273] Operating system: (Build 9200) Version: 6.2 [9200] Application a
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Is "AirPort Base Station Update 2007-002" the one that "kills" wireless?
I downloaded an update the other day that basically shot my wireless all to ****. The symptoms sounded very much like what most people blamed 10.4.10 for. I had upgraded to 10.4.10 weeks before with no issues but I think "2007-002" was one of the 3 u
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Import iMovie Project containing map animations
How can i import my iMovie projects without losing map animations? Is there an addon, plugin or something like that?