I have a 2010 Macbook Pro and am a very new user to Mac community. My Mac is just hanging and I am unable to shut it down or do anything at all. I left it for 2.5 days hoping the battery will run flat but it is not working. Pls help! I am desperate. Tx

I have a 2010 Macbook Pro and am a very new user to Mac community only started to use this PC a few weeks ago.
My Mac is just hanging and I am unable to shut it down or do anything at all. I left it for 2.5 days hoping the battery will run flat but it is not working. Pls help! I am desperate. Tx

In order to resolve the issue if it occurs again, more info would be helpful as to what occurred prior to the "hang." One potential fix would be to try a Safe Boot:
After the Mac is completely shut down, push the power button and immediately after the startup tone, hold down the Shift key. The Shift key should be held as soon as possible after the startup tone but not before.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
There should be a message that says "SafeBoot." After the Mac is completely booted, try restarting and see if the issue is gone.

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