I have a 2012 Macbook Pro 13" and am having problems with the battery

Hi There, the battery in my laptop has already been replaced once because it had swollen and didn't allow me to click on the trackpad and recently after 96 charges and 5.2 months of use the health is 84.5% it has gone from a original capasity of 5770 to 4875 is this normal or should i take to to apple, OS X tell be the battery condition is normal and i dont know what to do?

Apple says that Unibody Macs batteries are designed to have 80% of their capacity after 1000 charges. Your battery has got 84.5% of its capacity after 96 charges, so it's clearly damaged, although OS X says that it's normal.
Personally, I would take the computer to an Apple Store or reseller again now to get your battery replaced again for free. That's because OS X may say that your battery is failing when the warranty has expired, and in this case, you will have to pay for this battery

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HT3625 I have a 2012 macBook Pro 13" and the option "Use audio port for" does not appear at all in the sound menu. why is this? im running mountain Lion 10.8.2

I have a 2012 macBook Pro 13" and the option "Use audio port for" does not appear at all in the sound menu. why is this? im running mountain Lion 10.8.2

Because line-in has been removed.
It does allow for an Apple headset with mic., but I don't know if it would work with third-party ones.
You'll need to use a Griffin iMic or similar to use line-in via a USB port.
The same goes for the 15" retina, the newest MBA and the new iMac (whenever it finally arrives).

Hi I have Iphone 4 which the 2yrs warranty is over and now having problem with the phone LCD is flickering wat should i do.

Hi I have Iphone 4 which the 2yrs warranty is over and now having problem with the phone LCD is flickering wat should i do.

Service Answer Center - iPhone - http://support.apple.com/kb/index?page=servicefaq&geo=US&product=iphone <-- enter correct country in drag-down menu once on page.
Repair Pricing section - http://www.apple.com/support/iphone/service/faq/
iPhone model Out-of-Warranty Service
iPhone 4, iPhone 3GS, iPhone 3G, Original iPhone $149
If out of warranty and you don't ever want Apple to repair it again ("Certain damage is ineligible for out-of-warranty service ... unauthorized modifications."- http://www.apple.com/support/iphone/service/faq/, http://support.apple.com/kb/index?), search for third party repair services, e.g., http://www.iresq.com

Is anyone having problems with the battery heating up and draining the power? Mine has been doing this for about 2 months now.

Is anyone having problems with the battery heating up and draining the power? Mine has been doing this for about 2 months now.

This is a major problem with Lollipop, but yo said it started 2 months ago. Several people have fixed problem by removing FaceBook And Face book messenger and then re loading the apps again. You might want to clear your cache before reloading. Not sure this is your problem, but worth a try. Good Luck

Is anyone having problems with the battery drains quickly and the iphone4 heats up in use and in charging after upgrading to 5.1.1?

Is anyone having problems with the battery drains quickly and the iphone4 heats up in use and in charging after upgrading to 5.1.1?

I have had the same problem but I seem to be getting somewhere to fixing it!!! My battery was going down at 20% an an hour now its 10% with constant use and 5 in standby !!! So improvement all round
First I did a restore then I drained the battery i started to charge it and when it came on I turned the phone off completely and let it charge to 100% I then left it for a couple of hours on charge at 100. I saw no improvement after 1st drain so I repeated the drain battery and charge steps again with the phone turned off when charging and have seen a very big improvement. I am going to do it again tonight and hopefully problem solved!!!!
The next issue is iMessage as that's playing up and wifi drop out
Good luck

TS2634 I bought my iPhone 4s 16gb just a week ago and Im having problems with the frontal camera.. is blurry...

I bought my iPhone 4s 16gb just a week ago and Im having problems with the frontal camera.. is blurry... anyone has experimented this issue too? please let me know!

Did you put a screen protector on the phone or did you pull the protective film off the phone?

I've been having problems with the battery draining within half an hour of it being fully chargers. I have an iPhone 5c and haven't had it for long. How do I get the troubleshoot email to check it out? iPhone 5c

I have been having issues with my battery capacity. The battery will drain within half an hour with it being fully charged when the battery normally lasts me all day. I haven't had the phone that long so it most definitely shouldn't be happening. I went to my service provider about the problem and he said to go into the apple website, click "support" and then "battery capacity issues" to which you then type in your email to troubleshoot the problem on your phones however, I cannot find this. Someone help me out!

He may have been referring to: https://www.apple.com/support/contact/
On the linked page, click "Get Started" then on the next page click "iPhone" then on the next page "Battery, Power & Charging" then "Battery questions or troubleshooting"

I have a 2012 MacBook Pro retina and i am getting assaulted by outsiders. i dont feel secure at all

I sont feel safe using my MacBook Pro on my wifi network. my computer keeps getting accessed remotely.

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Trying to install snow leopard on my Macbook Pro. After already having problems with Grey screen, blinking file with a question mark, etc. Computer now says that one of the hard drives is failing.The "hitachi" drive says it's failing in disc utility.

o.k. So, I've been tinkering with several "self help" fixes for several days now with no positive results. I'll explain my initial problems and then end with my most current situation. In hopes that someone out there will have a good suggestion or possibly remedy for the issues i'm facing
First, my problem started after my wife played a game on my macbook pro and the computer froze. She went into a panic and decided to shut down via power button. When computer restarted she got the blinking file/grey screen and that problem continued for a couple of days before I began using steps from various support topics from apple concerning the grey screen/blinking file folder.
Ultimately, yesterday I decided to erase my Macintosh HD file as one tip suggested. Following the brief online and on screen (via the process) tips that were there. Once that was completed I attempted to reinstall snow leopard (my most current version on hand) into the pc.
At first, I thought this would work. It looked promising. But, after several hours the installation screen returned with failure. I attempted to repeat. And, even repair drives during this try and re-try process.
Now, today, one of the drives.. "hitachi..." states that it's failing and is in red letters with no ability to repair via the disc utility screen. The Macintosh HD drive shows that it's o.k. But, this drive is listed under the HItachi drive so I think that's where a problem might lay.
So, I guess my question really revolves around.. What if anything can I do to get the hitachi drive back up? (short of taking it to a repair facility and replacing.)
And, how on earth can i get my OSX back up to I have a laptop again.
Operating on a macbook pro here. It's my lifeline. Otherwise, I am using a Windows desktop that i'm not that fond of. lol
I'm trying to bring this 2006 laptop back to life. Trying to avoid a rather expensive repair or the purchase of a new laptop. Also expensive...
Any help would be appreciated.

Well, running on a 2006 model. I did not have a startup disc. Initially, it booted up on original software in 2006. Since then, I've upgraded to 10.6 via a box set. And, since then I think I popped it up to lion.
All I have on a disc is snow leopard. And, I can't get farther than the setup screen due to hard drive. I'm taking to a apple authorized repair store right now. We'll see what they tell me . I'm just going to weigh the cost of repair vs. buying new.
Another bad, stupid thing is I had no means of backing up my stuff. So, I might have lost things like music, vids, etc. we'll see if they can recover. If the cost is too much for repair I might just forget it and start over with a new system. Just not sure at this point.

We recently purchased the iphone5 (2) and are having problems with sound coming thru the earbuds when we plug them in to the iphones. works fine with the ipad. help please

recently purchased the iphone5 (2 of them) and are having problems with the earpods. no sound when plugged in to the iphone. both phones. works with the ipad. help please

Hi P5052,
Welcome to the Support Communities ... and congratulations on the purchase of your iPhone 5's!
It is very unusual that neither phone is working with the new earpods.
Have you tried a different headphone just to see if the issue is with the earpods or the iPhones?
The article below will give you the basic troubleshooting steps for this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
iPhone: Can't hear through the receiver or speakers
Symptoms
When someone calls, I can't hear them through the receiver or speaker phone, and I can't hear music through the speaker. I also can't be heard by someone who is calling me.
Note: iPhone has one speaker, which is adjacent to the dock connector. On iPhone 4 or later models, the speaker is to the right of the dock connector. On earlier iPhone models, the speaker is to the left of the dock connector.
Resolution
Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
Make sure the Ring/Silent switch is not switched to silent.
While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (chooseSettings > General > Bluetooth).
Restart the iPhone.
If restarting the iPhone doesn't resolve the issue, try restoring the device.
If the issue persists, go to the Service Answer Center - iPhone for information on service.
Hope this helps!
- Judy
<Edited by Host>

I have a 2012 Macbook Pro and the GPU is causing issues with Yosemite. How can I resolve this issue?

I have a 2012 Macbook Pro and the GPU is causing issues with Yosemite. There are a number of issues I have run across:
If I have four tabs open on Safari then I start to get a flickering on the screen from the GPU refreshing
When I leave the computer alone for more than 20 mins the screen saver should start -- what happens is that the screen goes to black. When I move the cursor I do not get the login screen. I have to reboot
FireFox Web browser will not run
I get issues with the computer running very slowly
I have already turned off the transparency option in settings. Any ideas??
Cheers
Matt
MacBook Pro, OS X Yosemite (10.10), GPU / Video Card with Yosemite

Do you have more than one OS on the Mac?
You may want to look at something like http://bjango.com/mac/istatmenus/. This has a Free Trial window, but it is a commercial application. If there are any heat/sensor issues, this may help.
A SMC Reset or PRAM/NVRAM reset may also help.
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
Startup key combinations for Intel-based Macs - Apple Support

HT201335 I have a 2012 MacBook Pro and a brand new Apple TV, therefore I know I have the software needed, but I cannot get my AirPlay Mirroring icon to pop-up. What do I do?

I have a 2012 MacBook Pro and a brand new Apple TV, therefore I know I have the software needed, but I cannot get my AirPlay Mirroring icon to pop-up. What do I do?

Is your Mac up to date (10.8.2) ?
Is your Apple TV up to date (5.2) ?
http://support.apple.com/kb/HT5404
http://support.apple.com/kb/TS4215

2012 MacBook Pro freezing and shutting down randomly

I have a 2012 MacBook Pro (15.4" 2.6ghz i7 model) and I'm having some serious issues with the laptop freezing up completely and also randomly restarting. The freezes are hard freezes as well, not simple hangs, they require me to hold the power button down to restart Occasionally when it shuts itself down and attempts to restart it will give me the dreaded "3 beeps" indicating a hardware problem. Strangely, if I hold the power button down so that it shuts itself off entirely and let it sit for a minute it will always restart fine afterwards.
I have swapped out the RAM for new modules and the problem has persisted. It happens at various times as well, sometime in the middle of the night while its asleep, other times while I'm actively using it, there doesn't seem to be a pattern to when it happens. Likewise they occur regardless of any externals in use as well (I have a 23" external monitor that occasionally use via a Thunderbolt to HDMI adapter as well as some USB 3 & 2 external HD's, USB 2.0 hub and a Firewire audio interface. The freezes seem to happen even if I'm using the laptop by itself without any peripherals plugged in.
To make my situation more complicated, I upgraded many of the componants of the laptop upon purchasing it, so I can't really be sure if I have a faulty HD since my only experience with it has been in it's current upgraded state. I have a 256GB SSD as my boot drive and I replaced my optical drive with a data doubler with a 750GB WD HD.
It is not currently under warrenty nor do I have Apple Care so I'd like to do as much legwork as I can to narrow down my issue- I have seen other threads where people have had thier logic boards replaced and the issues persisted- I don't quite have the $$ to spend on that sort of repair unless it truly is the root of my problems.
What can I do to further troubleshoot my setup? The freezes don't happen regularly but they are often enough to be a problem. I am also a musician and use my laptop for live performances so I need to make sure this doesn't happen during a show!
Thanks in advance for any assistance

Sounds like your iphone is causing kernal panics.
Unplug everything. Keyboards, mice, external hard drives, the lot.
One of these devices could be causing it.
Then, grab your Install DVD, and boot while holding the C button.
Select your language.
Go to Utilities > Disk Utility > Repair Disk + Repair Permissions
Then restart, and every once in a while, add one of the keyboards/mice/iphones/hdd's one by one to see if they are causing issues & therefore identifying the culprit.

My 2012 MacBook Pro fell and it now makes a clicking noise and shows a grey screen on startup. I'm afraid the hard drive is damaged. Is their anyway to still back up my hard drive even if it doesn't turn on all the way?

So my late 2012 MacBook Pro was sitting on my desk when the desk collapsed. The computer fell with it and I was quite scared at the moment, but thankfully I opened it up and it worked perfectly fine again.
I was later watching a YouTube video and pressed the back button. The screen then froze, and I could not force quit safari. Then this weird clicking noise started to happen. It was coming from the right of the trackpad. That's when I decided to force shutdown the computer with the power button.
I let it sit and then decided to turn it back on. The clicking noise then came back and there was just a blank screen on the boot up. Eventually a grey folder with a question mark started flashing on the screen. That was all it did so I decided to turn it off again.
I'm going to take it into the Apple store ASAP, but I'm curious if my hard drive is damaged and if I will need a new one, which would erase everything on my Mac. So I was wondering if there is anyway to back up the hard driver even if it doesn't boot up all the way, or turn on the computer all the way.
P.S. I have never backed up my hard drive so I wouldn't know what to do.

You may have damaged the HDD which is located in that spot. I would take it in for service.

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I have a 2012 Macbook Pro 13" and am having problems with the battery

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