I have a 3 years old Mackbook Air and its working very slow

Safari is not loading anything and every time i open some window it closes, also when i want to download something like,for example,the latest version of Itunes it appear the charging icon and it doesn't go until i turn off my macbook,what do i have to do? is a virus?
Sorry for my english

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

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I have a one year old Macbook Air 13. I have a brand new 22" external monitor. When I connect my external monitor it initially provides a nice display - very accurate and no distortions. But, within a few minutes the screen begins a incessant series

I have a one year old Macbook Air 13. I have a brand new 22" external monitor. In turning the Macbook and monitor on, the monitor displays very well, but within a few minutes it begins this incessant blinking (temporary black out of the screen that lasts anywhere from 1-5 seconds). This has been going on for a long time (it also happended with my older monitor which apparantly I threw out when I should have kept it thinking it was the problem). From reading various blogs in the Apple support community, this appears to be a widespread problem, but I don't find a solution, only a lot of speculation. I'm very surprised the Apple folks haven't figured this out. As a new Apple user, heretofor, I have been very impressed with the support and effort to get fixes out to users. This, however, has me frustrated to the point of junking my Mac and going back to a PC. I love the Macbook Air and most of the functionality, but I cannot function without an external monitor. Anybody have any ideas, please help. Frustrated, Jim

Your dsplay is getting extended onto the external monitor. Chcnage the setting to duplicate it or only display on the external monitor and you should be fine,
Let me know if this worked for you.

I have an 8 year old MacBook Air running OS X 10.6.8; can I upgrade to most current operating system or is it maxed out?

I have an 8 year old MacBook Air running OS X 10.6.8. Can it handle an upgrade to Lion and then to Snow Leopard or is hardware incapable. Additionally, I have a 3 year old Mac Mini running same OS X 10.6.8, with new solid state hard drive. Can I upgrade that one?

8 years old? Not likely. The first MBA was released in January 2008. It can be upgraded to Lion although it meets only the minimal specifications to run Lion. Snow Leopard would likely perform better than Lion on that hardware.
Lion System Requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.
An Early 2009 Mac Mini is capable of running Mountain Lion.
Upgrading to Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
If you need to purchase Snow Leopard you can still purchase a copy from Apple's online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.] Ask for a Sales Representative.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
If you need to purchase Lion call 1-800-692-7753 or 1-800-676-2775. Ask for a Sales Representative. They will check your Apple ID, and email you a code and instructions. The cost is $29.99 (as it was before) plus tax. It's a download.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.

I have a 2 year old MacBook Pro and the superdrive has stopped working, it won't take discs in as if there is one already inside but iTunes or the dvd player doesn't recognise that there is a disc inside and if there is it can't be ejected

I have a 2 year old MacBook Pro and the superdrive has stopped working, it won't take discs in as if there is one already inside but iTunes or the dvd player doesn't recognise that there is a disc inside and if there is it can't be ejected, i have tried shutting down and restartinf while holding down the trackpad, as recommended on some forums but that has done nothing
It might be a huge coincidence but the drive was working fine before i installed lion?

Installing Lion would not cause the superdrive to stop working. Are you unsure as to whether or no a cd/dvd is inside? Something may be broken inside and you should consider bringing it in for service.

I have a 5 year old Dell PC and purchased the Airport Express last year. After one of the iphone 4s updates I lost the contact and cannot reestablish. I have even tried to hard wire from my router to the airport express and I cannot connect.

I have a 5 year old Dell PC and purchased Airport Express last year. I used my iphone 4s to connect and it has been working until recently I lost connection after one of the iphone updates. I cannot make contact with the unit. I have even used an ethernet cable that I hooked to my router and still won't work. I cantinually get this message from Airport Utility. An error has occurred and I can not do anything else.

If you have the AirPort Express setup in Bridge Mode, try changing the Connection Sharing setting to "Share a public IP address"
AirPort Utility - Manual Setup
Click the Internet icon
Connection Sharing = Share a public IP address
Update
You will probably get a message about a Double NAT error. Click to "ignore"
This setting might allow mutliple devices to connect and may not. It's worth a try...I have about a 60-70% success rate at hotels with this setting.
Unfortunately, as you note....hotels have become a lot smarter about connections to their network. At some point, they probably will not even allow another router to connect at all.

Hey guys, i have a one year old Mac desktop which has become incredibly slow over time. Strange thing is that I have not downloaded anything save for install Windows for Mac. Storage wise the bulk of my info is stored on hard external drives. Can someow

Hey guys, i have a one year old Mac desktop which has become incredibly slow over time. Strange thing is that I have not downloaded anything save for install Windows for Mac. Storage wise the bulk of my info is stored on hard external drives. Can someow

Hardware Information:
          iMac - model: iMac11,2
          1 3.2 GHz Intel Core i3 CPU: 2 cores
          4 GB RAM
Video Information:
          ATI Radeon HD 5670 - VRAM: 512 MB
System Software:
          Mac OS X 10.6.8 (10K549) - Uptime: up 0:2:53:43
Disk Information:
          WDC WD1001FALS-40Y6A0 disk0 : (931,51 GB)
                    (null) (disk0s1) <not mounted>: 200 MB
                    Macintosh HD (disk0s2) /: 931,19 GB (894,98 GB free)
          OPTIARC DVD RW AD-5680H
USB Information:
          Apple Inc. iPad
          Apple Internal Memory Card Reader
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple, Inc. Keyboard Hub
                    Apple, Inc Apple Keyboard
          Apple Computer, Inc. IR Receiver
          Apple Inc. Built-in iSight
FireWire Information:
Kernel Extensions:
Problem System Launch Daemons:
                 [failed] com.apple.suhelperd.plist
             [not loaded] org.samba.winbindd.plist
Problem System Launch Agents:
                 [failed] com.apple.Kerberos.renew.plist
Launch Daemons:
                 [loaded] com.adobe.fpsaud.plist
                 [loaded] com.microsoft.office.licensing.helper.plist
                 [loaded] com.rim.BBDaemon.plist
                 [loaded] com.zeobit.MacKeeper.AntiVirus.plist
Launch Agents:
                 [loaded] com.rim.BBAlbumArtCacher.plist
                 [loaded] com.rim.BBLaunchAgent.plist
User Launch Agents:
                 [loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
                 [loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
          iTunesHelper
          BlackBerry Desktop Software
          Bluetooth File Exchange
          Garmin ANT Agent
          Dropbox
3rd Party Preference Panes:
          Flash Player
Internet Plug-ins:
          AdobePDFViewer.plugin
          AdobePDFViewerNPAPI.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          GarminGpsControl.plugin
          iPhotoPhotocast.plugin
          JavaAppletPlugin.plugin
          QuickTime Plugin.plugin
          SharePointBrowserPlugin.plugin
User Internet Plug-ins:
Bad Fonts:
          None
Top Processes by CPU:
Top Processes by Memory:

My iMac is 6 years old. It has recently become very slow. Can I add memory? Other suggestions?

My imac is 6 years old. It has recently become very slow (not internet related). Can I add memory to speed it up? Other suggestions?

rehereford wrote:
It is a 1.83 GHz Intel core 2 duo Memory: 2GB 667 mhz DDR2 5SDRAM. How do I find out how much RAM and toatl and free hard disc space?
Several ways. Open a Finder window & the info will be at the very bottom of the window frame. Also, if you open Disk Utility, click your hard drive, the info will be listed in DU. If your HD is shown on your desktop, click on it. Also, the info can be found inside the System Profiler.

Have a 3 year old MacBook Pro and it won't turn on.

We have tried using another power cable and it won't take a charge. WE used our power cable and it works on another computer. We have finals at Va Tech and I need my computer. Can anyone confirm this a battery?

Your point is well taken. My apologies. Look at this and see if there is any useful information:
http://support.apple.com/kb/TS1367
Ciao.

Guys my mac air show no indication of battery before yesterday, yesterday was fine, today same problem no battery and PC working very slow . ***?

Guys need help. Evrything started 3 days ago, at first my mac saying no batteries available, power source: power adapter. However after googling the issue I turned PC and went to bed, next morning I turned on Mac and evrything was fine battery was present good charge and I wasn't charging mac before it runs out off charge. This morning, problems has returned, accompanied with very slow performance of mac . Any advice?

Try resetting SMC.
If resetting SMC does not help, you may have to contact Apple to gave the power system checked out.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
For more info about battery:
Click  in the menu bar.
About This Mac > More Info.. > System Report > Hardware > Power > Battery Information
Best.

I have a 2 year old Mac Air

I have a 2 yo mac air which I am getting no assistance from Apple in repairing . The unit went in early this year to have a broken hinge replaced . When it came back it would occasionally power off on its own ...... it would have to be restarted up to 8 or 10 times before it would stay on again ..... it would boot up to different stages each time sometimes powering off before you opened a browswer sometimes after opening until finally it would stay on . It has been into the apple service agent / service centre 5 times now ..... each time for 2 to 3 weeks ....... last time they said have found the problem and fitted new hard disc I had to pay for ...... just recieved it back last friday now is worse than ever ...... they want to take it back for the 6 th time and i am getting highly ........ about it about 6 months 5 times in already for 2 to 3 weeks a time ............................................ Now it is powering off every few hours instead of days as previously .... anyone have any idea’s apart from junking it ????
      Thanks

Carl
     Thanks for your comments but do you really believe after 5 trips you would be going back ..... you would not be starting to &%%^%% each trip no computer for 2 to 3 weeks . I have near come to the conclusion it is time to go back to cheap throw away computers that you know after a year something goes wrong you throw away and buy a new one .
       These people do nothing to help ...... do not listen to what they are told ....... and at this stage I believe they are calling me a ...... not truthful person shall we say ....... who now covers the cost for the unsucessful repairs???? I have already wasted so much time with lost work ..... time is also money ......
       I have called Apple continuously ..... they are not helpful at all ...... i have already spent near 50% of the cost of a new unit and the problem only started from the first time they got thier hands on it .
       If these units were built as throw away units and are unrepairable let them say so at least people will know what they are buying ...... and I can stop getting upset about their attitude and move on to a better unit .
       As for them being human that is true but they are the product representative and the consumer has a right to expect to be treated fairly

I currently have a one year old MacBook Pro, and right when I boot up the system, the kernel_task is using about 1GB of the 4GB of RAM that I have. Is this normal? Or if not, how can I reduce the kernel_task?

I have noticed that my computer is running super slow, even when I only have one application (like Chrome) running for a short amount of time.

First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the system log for messages that may indicate a hardware fault. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|nspace-h|n Cause: -' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

Handoff does not work on a 2 1/2 year old MacBook Air

As I do a lots of fieldwork I was looking forward to using the new handoff feature in Yosemite which would allow me to transfer my work from my iPad to my 2 1/2 year old MacBook Air. I have now discovered that my laptop is too old for this feature. Why? This smacks of built-in obsolescence.

This is a user-to-user support forum, so we can't usually explain the "why" of many Apple decisions, although you may get some educated guesses from someone here. You can provide feedback to Apples at https://www.apple.com/feedback/ if you like.
May not help, but my MacBook Air is a mid-2012 model that is supposed to support Handoff but I've yet to get it to work in spite of meticulously following all of the instructions.
Also may not help, but I don't really care if I don't get it to work as all it would seem to do is very slightly reduce the number of steps to open a document on the other device. Without Handoff I can start a document in Pages on my MacBook Air, save to iCloud then go to my iPhone and open Pages and resume editing there. You may already be aware of that -- and you may have more need or use of Handoff than I do -- but thought I would point that out just in case you were thinking Handoff provided more capabilities than it does.

I have a seven year old desktop. how do i run a hardware assessment test

i have a seven year old desktop. how do i run a hardware assessment test?

Hi johnnysteelers,
Welcome to the Apple Support Communities!
Please use the attached article as a resource and for information on running Apple Hardware Test.
Using Apple Hardware Test - Apple Support
Using Apple Hardware Test on computers with OS X v10.7 and earlier
AHT is located on the Applications Install Disc 2 and should be included with your computer or the MacBook Air Software Reinstall Drive on a MacBook Air (Late 2010). To start AHT on these computers make sure the Applications Install Disc 2 is inserted into the built-in optical drive, external Apple Superdrive, or for the MacBook Air (Late 2010) be sure the MacBook Air Software Reinstall Drive is inserted into a USB port. Then, follow steps 1-6 outlined in the previous section of this article.
Have a great day,
Joe

I have a 3 year old MacBook Pro with MAC OSX 10.6.8, iPhoto '09 version 8.1.2 and have downloaded two software programs: one is Aperture 3.2 and the other is Photoshop Elements 9 (which I got from a friend who didn't need it). I am totally happy with the

I have a 3 year old MacBook Pro with MAC OSX 10.6.8, iPhoto ’09 version 8.1.2 and have downloaded two software programs: one is Aperture 3.2 and the other is Photoshop Elements 9 (which I got from a friend who didn’t need it).
I am totally happy with the way iPhoto organizes my photos and how I can work with iMovie to create slide shows with music from iTunes, etc.
I have been shooting mostly high resolution jpegs and I continue to learn more and more about photography, post processing etc. I realize that the small adjustments I can make in iPhoto are good, and are adequate most of the time. However, a have started to experiment with shooting RAW images and would like to go the next step, ie. post processing.I am totally technically challenged and need SIMPLE, INTUITIVE programs and am certainly NOT anywhere ready for Photoshop CS whatever!
After having these programs sit on my computer, I decided to try to see if I could figure them out. When I opened Aperture, this is what first comes up.
“Welcome to Aperture 3.2
Your library needs to be upgraded to work with this version of Aperture. Once upgraded, you will not be able to use this library with previous versions of Aperture.
Upgrading a library from previous versions of Aperture 3 generally takes a few minutes or less, though larger libraries will take longer. After that, Aperture 3.2 will upgrade your library's thumbnails, but you can use the application during that time.
Tip: To open a different library, quit Aperture and hold the Option key down while starting Aperture
Current Library Location:
Jadzia (home) -----Pictures------Aperture Library
QUIT UPGRADE”
I have heard horror stories about moving your entire library to Aperture, ending up with 2 libraries, etc. etc. hence my previous reluctance in attempting Aperture. In addition, many of my photography friends are saying: Go with Lightroom 3.....you’ll love it!
So here is my dilemma. I don’t want to mess around with my iPhoto library. All I want to be able to do, is to isolate a few photos, export them to Aperture, Elements, and work on them there, then bring them back into iPhoto.
Can I do this? Should I forget about Aperture and Elements and look at purchasing yet another program like Lightroom?

Export those few photos via the File ➙ Export ➙ File Export menu option with Kind = Original to the Desktop. Then import them into the Aperture library. That would keep one copy in your iPhoto library and another in your Aperture library to edit, etc.
You can use Photoshop Elements 9 from within iPhoto as your editor of choice. However, if you edit a raw file in iPhoto with PSE9 the resulting edited version must be saved outside the iPhoto Library and imported back in as a new file. For editing jpegs just do a Save (not a Save As) and it all will be kept within iPhoto.
Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window
that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
NOTE: With Photoshop Elements the Saving File preferences should be configured as shown:
I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:
Note: to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
OT

Have a 2 year old macbook pro that won't turn on--logic board?

We have a 2 year old Macbook Pro that will not turn on. A computer repairman said it's probably the logic board. Does Apple warrant that or are we just out $1,700?

When you attach the power adapter, does the led light up? If so, what color?
What happens if you press the external battery check button?
Have you tried a SMC reset?
http://support.apple.com/kb/ht3964
Have you had it evaluated at an Apple store genius bar or an AASP?
Ciao.

I have a 3 years old Mackbook Air and its working very slow

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