I have a 3rd gen ipod touch and i want to update to 4.3.3 and it says error when done downloading and i have the new itunes?

i have a 3rd gen ipod touch and i want to update to 4.3.3 and it says error when done downloading and i have the new itunes?

it says we could not complete your itunes store request an uknown error occurred (-9808)
there was an errorin the itunes store. please try again later. I plug in my ipod to update it and it says that?

Similar Messages

  • 3rd Gen Ipod touch. I want to start as new, not restore.

    I have a 3rd gen Ipod Touch that I want to delete everything and start as new, but it keeps wanted to restore.  The ipod touch was my sons, and I upgraded him to a 4.  I have an older ipod and I was hoping to upgrade to the touch, but it won't let me start new. Please help.  I have tried restoring, but it fails.  Is there a way to completely wipe it out so I can use it ??
    thanks.

    "I have a 3rd gen Ipod Touch that I want to delete everything and start as new"
    Yes.  That is called a restore.

  • I have a 3rd gen Ipod touch and when i connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I connect this older iPod to my iTunes?

    I have a 3rd gen Ipod touch. When I connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I make this older iPod show up on my iTunes?

    Hi ChristianHelpplz,
    Thanks for visiting Apple Support Communities.
    It seems like your iPod touch is not recognized by iTunes on your Mac, but your iPhone 6 is working normally.
    I recommend starting with these steps to troubleshoot your iPod touch and connection with your Mac:
    Check your USB connections
    Unplug other USB devices from your Mac and try again.
    Try a different USB port.
    Try a different USB cable.
    Restart your device
    Restart your iOS device or reset your iPod.
    Restart your Mac
    Turn your Mac off and back on.
    Update your software
    Check for software updates on your Mac.
    Check for an iTunes update.
    Check your security software
    If you have security software installed, learn how to resolve issues between iTunes and your security software.
    From:
    If you don't see your connected device in iTunes for Mac - Apple Support
    If you've tried these steps and your iPod touch is still not recognized, try placing it into Recovery Mode next:
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Sincerely,
    Jeremy

  • I have a 3rd gen iPod touch and I downloaded the most recent itunes, ever since I did, only the first song syncs to the ipod. As soon as it gets to the second, it xtill says its syncing. However, nothing happens. How do I fix this?

    I have a 3rd gen iPod touch and I downloaded the most recent itunes, ever since I did, only the first song syncs to the ipod. As soon as it gets to the second, it still says its syncing. However, nothing happens. How do I fix this? I have restored and updated the ipod. I have the new iTunes. I have restarted my computer checked the connection and everything.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • I have a 3rd gen iPod touch that's acting up...Please help.

    I have a 3rd gen iPod touch...I also have the most recent software update but when I have the iPod on shuffle it will skip past songs w/out playing any part of the song and it will randomly power itself off even when battery is more than 50%.  Help

    I have tried all except the restore at this point.  Thought I would try here first

  • I have an 16 g ipod touch that doesnt want to update n backup takes forever

    I have a 16 g ipod touch that doesnt want to update to the lates firmware, i really want some help please . The back up takes for ever n i dont even think it reallly even backs up my ipod. My itunes is up to date and everything i dont know what to do. please help

    Try moving the existing backup file to a new location so iTunes has to create an entire new file.  That file is located here.  You may have to have show hidden file turned on. It location is given here:
    http://support.apple.com/kb/HT1766
    However, at the current time I get this error message:
    We're sorry.
    We can't find the page you're looking for.
    Please return to the Apple Support homepage.

  • I have a 3rd gen ipod touch itunes doesnt recognize it and windows recognizes as camera ? please help i have tried everything online.

    My ipod touch is not being recognize by itunes and windows recognizes it as a camera please help

    Take a look at this link, http://support.apple.com/kb/TS2802

  • I have a 3rd Gen Ipod Touch and it says connect to itunes but is not recognized by itunes. I have no other options. All that is on the display is the USB pic with an arrow pointing upward to the ITunes blue circle.

    I do not know the operating system and I have no backup on my PC.

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.  Since you have chosen not to maintain a backup, Recovery Mode will result in complete loss of data.  Anything obtained from the iTunes Store can be downloaded again but everything else will be gone forever.

  • 3rd-Gen Ipod Touch Overheating All the Time!

    I have a 3rd-Gen Ipod Touch, 32gb that I bought over a year ago. I've never had a problem with it before until about two weeks ago and it's concerning me quite a bit. Whenever I use it, within 5 minutes it becomes very hot, mostly on the bottom near where it charges. Within 10 minutes, the heat has spread throughout the whole device and has become so hot that I can no longer hold it. This happens all the time, not when it's charging. I'm worried that it will overheat to the point that I can no longer use it.
    Has this happened to anyone else? Is there a way that I can fix this? Do I have to have the battery replaced or something?
    I appreciate any feedback, and thanks.

    Sounds like a bad battery. Search ebay, there are people who provide the replacement service for as low as $19.

  • HT5457 why dont you update the 3rd gen ipod touch to iOS 6?

    I have a 3rd gen ipod touch and don't have the money to get a newer ipod so why cant you make iOS 6 available for 3rd gen ipod touches?

    1) You are not talking to Apple here.  We are users just like you.
    2) The 3rd gen iPod does not have the hardware to be able to use iOS 6
    3) As of now, almost all available apps will also run on iOS 5.

  • 3rd Gen Ipod touch...USB device no recoginized????

    I have a 3rd Gen ipod touch...it has no power, when I plug it in to a laptop I get, "USB device Not Recognized."  Is it worth
    looking into getting fixed?

    The message is a good sign.
    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?
    Last, make an appointment at the Genius Bar of an Apple store. The appointment is free.
      Apple Retail Store - Genius Bar

  • Need help updating a 3rd Gen iPod Touch....

    I have a 3rd Gen iPod Touch running iOS4.1. I have an iMac G5 running OSX10.4.11. The iTunes version is 9.2.1. When I connect my iPod to my iMac and click 'Update' in iTunes it simply states 'You have the latest version of iTunes 9.2.1'. How can I update my iPod?
    Thanks in advance.

    You need to update the OSX on your computer. Going higher that 4.1 requires iTunes 10 or higher. iTunes 10 requires OSX 10.5.8 or higher.

  • 3rd gen iPod touch 32GB won't upgrade to 4.3.3

    We have a 3rd gen iPod Touch 32GB that has OS 4.1 on it and when we plug it into the computer (MB Pro running Tiger with iTunes 9.2.1) it syncs the ipod just fine.  When we go to the iPod screen though it says there's an update 4.3.3 available but when you click update it says that iTunes 9.2.1 is the current version and doesn't update the iPod.  Anyone have any clue on how to fix this or what is going on?

    saudor:
    Apple says:
    Cannot be restored. This device is not eligible for the requested build: If you receive this error, you likely do not have the latest version of iTunes installed. Check http://www.apple.com/itunes/download/ for the latest available version of iTunes. If you do have the latest version of iTunes, this can occur when you attempt to restore using an older .ipsw file. Try restoring in a new user to ensure that iTunes downloads a new IPSW. Downgrading to a previous version is not supported.
    from:
    http://support.apple.com/kb/TS1275

  • Why does itunes say i have the latest version 4.2.1 (8c148) for my 3rd gen iPod touch when it should be iOS 5?

    why does itunes say i have the latest version 4.2.1 (8c148) for my 3rd gen iPod touch when it should be iOS 5?

    Be sure it is really a 3rd gen. Some people with 2nd gens were told they were 3rd gens.  Identifying iPod models or Look up specs by Serial Number. If it is a 2nd gen, then you can't upgrade.
    IF IT REALLY IS A THIRD GEN iPod Touch, then you first need to upgrade to iTunes 10.5 in order to download iOS 5 because older versions of iTunes don't support and can't sync with iOS 5.

  • I am trying to put music into my 3rd gen ipod touch and older ipod shuffle but they do not show up on Itunes when i connect them,what could be the problem?

    i am trying to put music into my 3rd gen ipod touch and older ipod shuffle but neither are popping up on itunes, what could be the problem?

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

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