I have a 3rd Generation iPod that will not connect to Home Wi-Fi- keeps dismissing- saying unable to connect.
I have a 3rd Generation iPod that will NOT connect to our internet connection at home. Message on screen keeps saying it is 'unable' to connect. Yes I have already reset to default factory settings, No we do not have our service encrypted or password protected, anyone else have any other viable suggestions as to how to fix this problem?
Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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It keeps telling me that one of the USB devices for this computer has malfunctioned and windows does not recognize it. I have tried all of the ports and still am not having any luck. I have purchased 3 brand new cables and none of them are working. I have tried to update the driver but it says I am using the most up to date. I have tried to reset the Ipod by holding the center button and menu button until the apple appears. I am not sure what else to try. Any help would be greatly appreciated. My computer is Windows Vista!
Hello butterflygirlie,
Have you tried uninstalling the driver for your iPod from within Device Manager? After uninstalling it, go ahead and unplug your iPod and plug it back in. Doing so should cause your system to locate the proper driver for it.
B-rock -
3rd gen iPod Nano will not sync with latest version of iTunes on new laptop. It passes the connectivity test but not the sync test under diagnostics. Worked fine on old Windows 7 laptop but not new one. From Control Panel it shows up as an Apple iPod USB Device...
Never mind, I think. I think I figured it out. There was 1 song (out of > 900!) that somehow had been purchased with the other ID - I have no idea how. Once I deleted that song, it stopped asking.
There may be something with the newest iTunes version too. I didn't think in older versions that the "On this iPod" list of songs was greyed out. But at least it syncs ok. -
3rd generation ipod touch will not update
Hi,
My daughter has a 3rd generation ipod touch. It will not update. Does anyone else have this issue? Any solutions?My sister ipod is doing the same thing.
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my 3rd generation will not connect to itunes when i plug it up to the computer by USB. i have tried to do it with itunes open and closed. it wont recognize it but it is recognizes in the my computer screen. it even makes a jingle when plugged up. on my ipod i can download music wirelessly from my itunes. other than this issue my ipod works just fine. what should i do?
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
I have a 3rd generation ipod that was my daughter's. The screen is broken and the battery is dead but is there any exchange programs to get her a iphone 4? Her contract for Verizon is up in March 2013 but I wanted to get her an iphone for christmas. Can anyone help me please?
There is no exchange program. If the damage was caused by the user, it also wouldn't be covered by any warranty, so your best bet is to try to sell it as is or get it fixed and then sell it or keep using it. Some resellers will accept trade ins - I know this company accepts trade ins, but it may just be Macs, not iDevices - you can check though:
http://www.powermax.com/preowned_macs -
I have a 3rd generation ipod nano. I recently upgraded to Lion which is causing lots of issues. Aside from that, I went to the Itunes store to purchase books like I have done at least 100 times before with no problems. Now I can by the book and get it to my computer, however when I tried to download the book to my 3rd generation ipod the dialog box informed me that to download any new audiobook purchases I would need an ipod touch. My ipod nano 3rd generation serves my purposes just fine. Why should I be forced to buy something I do not want just to continue something I have always done seamlessly? I know this is more of a rant than a question but I am sure someone else out there has had this happen to them. Maybe you could share your thoughts on how to work around this issue if possible?
I forgot to add the last obvious and crucial step I had taken - plugging a different iPod into my system. It was also not recognized. That was the final proof I needed to determine if the problem was device or system. But now what?
I truly appreciate any help I can get!
Thanks again... -
If I make a new itunes account on my(now my 12 year old brother's) first generation ipod touch, will any data be deleted? I keep telling him that i don't think anything will be deleted and he keeps saying that he'll have to download everything again. Please answer. I've asked identical questions but received no answers.
It shouldn't be. You can use multiple Apple ID's one one device. But keep in mind that purchases made under one ID are permanently tied to that ID. So if you need to update an app that was purchased with a certain Apple ID, it will needed to be updated with those Apple ID credentials.
B-rock -
I have a 3rd generation IPod and the screen is black - it is fully charged and will play music but there is nothing to be seen on the screen. I have no idea how to fix this. We live in France now so any of the fixes have to be in English since I can't read French. Any advise would be greatly appreaciated. I looked at some of the other answers but I have no idea where the Hold button would be on this. Thanks.
Try here:
iOS: Not responding or does not turn on -
We have some 3rd generations iPod touches that are note syncing with the computer we have. The original computer that the ipods was synced to is gone. We downloaded the itunes to the new computer and logged on as the same account and it won't sync the applications we have.
An iPod can pn;y sync wiht one iTunes kibrary and the new computer is a new iTunes library:
- Transfer iTunes purchases to the computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party probgram like one of those dicussed here:
Copy music from Ipod to new computer...: Apple Support Communities
- Connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup -
I have a 3rd generation iPod Touch and just did the update to IOS 5. Now I can't connect to my Netgear wifi router. My iPhone connects fine along with all of my other laptops etc. I have the router set with WPA-PSK [TKIP] security and an access list. I've confirmed the mac address is included on that list and that the password is correct. Under choses netwrok I select the network and it just goes into a spin. I have tried removing the password and the access list settings and it still will not complete the connection to the router thus no internet access. The routers firmware is also up to date. This thing worked fine before this update and I've already tried to restore from backup. Any ideas or is the wifi nic bad in this thing with the new apple firmware update? Any fix?
Thanks Bob, I don't know why but it all of a sudden worked a few days later. It's a mystery but at least problem solved.
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I have a 3rd Generation Ipod with no voice mic, I want to buy a mic headset to use so that i can use the voxer app, do i need a certain kind of headset brand?
I did not screen shot it but another window appears that says my device cannot be found. Is this ipod relic a goner?
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Do I have to buy Lion or snow lepoard or is there a way to updated from OS X 10.4.11?? I have a new ipod that will not work without the ne itunes, but the new itunes will not install without a newer vesion of Max OS X. Help please
Need to know your Mac model. If it's a PowerPC, the max OS is Leopard 10.5.x. If it's an Intel procesor, you can upgrade to Snow Leopard (for $29) & later to Lion.
*Mac OS X 10.5 Leopard installation system requirements*
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store *but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753)*.
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
Cheers, Tom -
I have a 2nd generation iPod that won't do anything but display the Apple logo for a brief second then an image of the cord suggesting it should be connected to iTunes. I tried to restore it via iTunes but I get an Error: 1611. It does nothing else. I tried turning off using both buttons...nothing. Any suggestions?
Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
http://support.apple.com/kb/TS3694#error1611
Note it could be a hardware problem -
I have a disabled ipod that will not restore with iOS7
I have a disabled ipod that will not restore with iOS7
What exactly happens when you try to restore via iTunes?
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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