I have a 4th gen ipod nano which will not sync after restore. i have run itunes diagnostics and attached thMicrosoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)e results. can you help please?
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Sony Corporation VGN-NS20E_P
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0012ACE4032C3EC8
Current user is not an administrator.
The current local date and time is 2012-05-26 22:17:26.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {78DA402D-66EE-4084-9D5E-8A010E0B8437}
Description: Atheros AR928x Wireless Network Adapter
IP Address: 192.168.2.8
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Sat May 26 19:10:42 2012
Lease Expires: Sat May 26 19:10:41 2012
DNS Servers: 192.168.2.1
Adapter Name: {C1458549-CA0B-4A3B-8F8E-9259653AA0DD}
Description: Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-05-26 20:57:29.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
JULES'S IPO, iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: YM839W553QU
Bus Speed: 61440
Most Recent Devices Not Currently Connected:
iPhone 4S running firmware version 5.0.1
Serial Number: DNWH3R84DTD2
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H.
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i cant access to itunes store
here is dignostic report
Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
Hewlett-Packard Compaq Presario CQ61 Notebook PC
iTunes 10.6.0.40
QuickTime not available
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0025AE8C032360A0
Current user is not an administrator.
The current local date and time is 2012-03-27 13:06:24.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {23DDA231-A7E0-409A-AB19-CEDE8ACE6359}
Description: speedinfo
IP Address: 182.237.181.108
Subnet Mask: 255.255.255.255
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers: 202.177.240.125
202.177.240.251
Adapter Name: {948D9871-ADAF-4632-8D0C-538770929B52}
Description: Atheros AR5007 802.11b/g WiFi Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name: {4D499748-069C-4E58-A116-DF748DA3912C}
Description: Realtek RTL8102E/8103E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers: 192.168.0.2
192.168.0.4
Active Connection: speedinfo
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
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New iPod Nano gen7 will not sync
Some backround info;
My iMac 27" harddrive was recently replaced (11/2012) by Apple because they said it was defective (replacement was covered by AppleCare).
I have recently purchased an iPod Nano gen7 and connected it to sync with my iTunes library.
My iMac is running OS X 10.8.2 and my iTunes is running Ver. 10.0.2. The iPod Nano gen7 is running Ver. 1.0.2.
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BillTI have the Same problem we always have this with tech in our house! I came to find this problem after using a faulty socket box, I hadn't noticed that while my iPod was charging in my Belkin USB Adaptor that the Red Light on the Adaptor was flashing (Power On and Off) consistently because of the power not getting through to my adaptor, so while reading my tech magazine there was a rather loud 'BANG' so as you do you go and have a look so I pushed my charger in to the socket harder and the light did not come up on my iPod or my Adaptor meaning that something was wrong with the adaptor... So I checked my iPod and it would not switch on or do anything for that matter!
Please help me on this one guys, i'm not usually the one struggling with tech!
(I'm using a Mac not a PC)
(I'm using a Mac not a PC) -
Have a brand new ipod touch and the screen is completely unresponsive. I cannot swipe the screen to configure it at all. I have pressed the home button and on/off button to reset it but it does not have any effect. Please could someone help.
- Restore the iPod from backup
- If still problem restore to factory settings/new iPod
- Last, male an appointment at the Genius Bar of an Apple store. you have a hardware problem. -
the wifi works perfectly fine on all my other electronics, and I've already tried reseting and moving the router. The wifi signal is only strong if I am within 5 feet of the router.
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Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
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I have a 6th gen ipod classic that will not turn on...
So,
As the title says that is what I have, however, here are more specifics and what I have done so far...
The ipod will not power on. When I try to turn it on, the logo appears, then it seems to power cycle. Now, onto what I have tried thus far...
I have tried the reset using the menu/center button combos several times and it just does the same thing. I have also tried to plug it into my windows 7 pc, and utilizing Itunes "restore" it. I will quickly back up and state that when I plug it in, Itunes will recognize that it is an Ipod, and display a msg saying that an ipod is plugged in that may be corrupted, please restore it. After I click the "restore" button, itunes will start to extract the s/w to restore it, then an error msg pops up and says "unknown error - 1415" - "unknown error - 1439". Now, I will say that when I plug it in and try to restore it, the first time around it gives me the 1439 code. Subsequently, it will give me the 1415 error if I try to repeat the process. I will unplug it and try again, and the same exact pattern occurs, 1439 on first attempt after plugging into itunes, and then 1415 subsequently. I have read several other forums to no avail possible solutions.
At this point, Im feeling like the only option left is to pay a visit to my local apple store. BUT, before I do that I wanted to see if any experts might have a solution for me here! PLEASE HELP! Im using my shuffle right now, but I really want to get this classic running again! I do have screenshots of all my errors and what itunes shows me in case anyone might want that stuff. In any case, I digress...Thank you Bilbo! I was trying to find the instructions on how to do this, but was unable to locate them until you pointed me to it!
After running the diag, it shows me error...
[Device Opened]
Error
Menu to continue
From the information Ive read on this occurance, my HD is shot? Is this true or likely? What would be recommended as the next step? -
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Message was edited by: frostwaveI have the Same problem we always have this with tech in our house! I came to find this problem after using a faulty socket box, I hadn't noticed that while my iPod was charging in my Belkin USB Adaptor that the Red Light on the Adaptor was flashing (Power On and Off) consistently because of the power not getting through to my adaptor, so while reading my tech magazine there was a rather loud 'BANG' so as you do you go and have a look so I pushed my charger in to the socket harder and the light did not come up on my iPod or my Adaptor meaning that something was wrong with the adaptor... So I checked my iPod and it would not switch on or do anything for that matter!
Please help me on this one guys, i'm not usually the one struggling with tech!
(I'm using a Mac not a PC)
(I'm using a Mac not a PC) -
Many thank!
Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from [https://www.mozilla.org mozilla.org] (or choose the download for your operating system and language from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer.
#After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
<b>WARNING:</b> Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u> See [[Back up and restore information in Firefox profiles]]. <!-- Starting in Firefox 31, the Firefox uninstaller no longer lets you remove user profile data.Ref: Bug 432017 and https://support.mozilla.org/kb/uninstall-firefox-from-your-computer/discuss/5279 [Fx31] Windows uninstaller will no longer offer the option to remove personal data -->
Please report back to say if this helped you!
Thank you. -
My Ipod will not sync after restoring
Leftmy Ipod in my car during a cold nite worked fine when I started my car but went back into a house to grab something I left. When I came back it had a strange kinda greyed screen saying ok to disconnect. Woulnd t respond to anything even after I plugged it into my computer. So I try to restore it to factory settings. It restores but its still using the old name I had for it and it won't sync
You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.
-
I keep getting error 4200 when trying to burn a playlist to cd. It begins and will sometimes burn one or two songs, but then burning stops, the cd pops out and the error 4200 box comes up.
I have read all of the topics that I can find related to this, but none offer any solution and none of the topics mention an error 4200.
I have tried all the other suggestions and troubleshooting tips, but still nothing works.
My laptop is brand new running Vista 64-bit totally up to date.
This is my diagnostic results -
Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 1 (Build 6001)
Hewlett-Packard HP Pavilion dv7 Notebook PC
iTunes 8.1.0.52
QuickTime 7.6
FairPlay 1.2.12
iPod Updater Library 8.1d19
CD Driver 2.1.0.0
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.0.27
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 8E1B3793473CB19E
Current user is not an administrator.
The current local date and time is 2009-03-31 21:42:13.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 9600M GT
External Plug-ins Information **
No external plug-ins installed.
Network Connectivity Tests **
Network Adapter Information
Adapter Name: {178C8A06-165F-4414-8673-796091365931}
Description: Intel(R) WiFi Link 5100 AGN
IP Address: 10.0.0.4
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.0.1
DHCP Enabled: Yes
DHCP Server: 10.0.0.1
Lease Obtained: Tue Mar 31 20:39:49 2009
Lease Expires: Wed Apr 01 20:39:49 2009
DNS Servers: 10.0.0.1
10.0.0.1
Adapter Name: {BB22D6A9-4B32-41FF-858E-A1E9952F4C93}
Description: Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {D7AC1FF6-F38C-4DFF-BF46-C7590FF80D0A}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-03-26 17:34:22.
CD/DVD Drive Tests **
LowerFilters: Afc
UpperFilters: GEARAspiWDM (2.1.0.0),
E: HL-DT-ST BDDVDRW CT10L, Rev YC07
Audio CD in drive.
Found 16 songs on CD, playing time 71:19 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 05:03:12
Track 3, start time 13:19:52
Track 4, start time 17:48:58
Track 5, start time 21:33:47
Track 6, start time 27:18:21
Track 7, start time 32:01:17
Track 8, start time 37:08:72
Track 9, start time 40:28:14
Track 10, start time 44:05:02
Track 11, start time 49:14:20
Track 12, start time 53:30:60
Track 13, start time 57:17:58
Track 14, start time 61:13:30
Track 15, start time 65:13:19
Track 16, start time 68:15:60
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 10 16 24.
The drive CDRW speeds are: 10.
The drive DVDR speeds are: 10.
The drive DVDRW speeds are: 10.
Error Correction is turned on for importing audio CDs.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4200(0x00001068). It happened on drive E: HL-DT-ST BDDVDRW CT10L on CDR media at speed 10X.
iPod/iPhone Connectivity Tests **
iPodService 8.1.0.52 is currently running.
iTunesHelper 8.1.0.52 is currently running.
Apple Mobile Device service 2.12.36.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
SLIDINGH'S (F:\), iPod nano running firmware version 1.3.1
Serial Number: 5U621T4WUPR
Bus Speed: 61440Hi triggerthatg,
Which particular bug are you referring too?
Personally, I download the latest versions of applications via Software Update and try and iron out any problems if there are any. It took me a while to find what to do about my External Disk Library, but I think I have fixed it.
Are Apple listening?
Will they release a new version that addresses these problems?
I don't know. But somebody must. -
TS3572 My 4th gen ipod shuffle is either not working or dead...
My 4th gen ipod shuffle is either not working or dead, i have opened it and found that its black near audio pin is injected and its heating while connecting via usb to laptop neeeeeeeeeeeeeeed help any one...............................
i think its kind of short circuited is any thing workable in this device or not........I solved my problem by restoring the shuffle to factory settings on the summary screen. Now it seems to work the way it's supposed to. Many thanks to Apple for zero help, as usual. Apple should direct less resources to developing the next snazzy ipad and more to cleaning up and enhancing itunes. I'll make the same editorial comment about the iphone 4 voicemail options.
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