I have a 5.1.1 3GS phone that cuts off calls after about 3-4 mins, and goes to the apple logo, the phone then resets to login after a further 1 min. Any suggestions
I have a 5.1.1 3GS phone that cuts off calls after about 3-4 mins, and goes to the apple logo, the phone then resets to login after a further 1 min. Any suggestions
You have outdated iOS software so without upgrading it first there is little you can do. A restore will force you to upgrade as 5.1.1 is no longer signed.
Similar Messages
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My iphone 3GS keeps freezing and showing the apple logo during phone calls. Can anybody help plese ? Bja
Hiya thankyou for the answer.
Trying to set it up as a new device but can't find the backup to save it.
I have no "mediasync" folder in my library/application support. Did these folders get moved around with Lion?
Thankyou again, -
HI I HAVE A G5 SOON AS I TURN IT ON AFTER THE APPLE LOGO THE SCREEN GOES BLACK AN SAYS ECT/MASTER PASSWORD / ARGUMENT INVALID/
Can you boot up from your install DVD and run "Repair Disk" from the Utility menu?
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Please do not type in CAPs. It is considered shouting in cyber space and very hard to read. We can all hear ya!
Thank you. -
when i start my ipad 3 the apple logo appears but then a loading bar appears and it stucks i have restarted it but nothing is happening pleeeeease help me! i love my ipad sooo much.....!!!
Try this first.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If that does not help, you may have to restore your iPad.
iTunes: Backing up, updating and restoring iOS software.
If that doesn't work - You will have to use recovery mode
iPad: Unable to update or restore -
My iphone 4s dont open up after I switch off it. When I click the switch on button it blinks the apple logo in the black background. Is there anyway that i can backup my photos since I cannot open my phone?
Hello Ganewee,
Thank you for posting in the Apple Support Communities. It is certainly impossible to use your iPhone if it won't power on. I found some steps that can help with an issue like this:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
If you get to step 6 where you have to restore your iPhone and your iPhone is recognized in iTunes, I would try backing it up before going through the restore. You can find steps to backup your iPhone here:
iOS: How to back up
http://support.apple.com/kb/HT1766
I hope this helps!
Best,
Sheila M. -
I have ipad mini 32gb. I updated to IOS 7.1.2. Since then ipad keeps shutting down and rebooting to the apple logo. It happens so many times I cannot use the ipad. I have tried factory reset and reinstalled software in recovery mode. Ipad is only 1 1/2 years old and in great condition. Is there anything else I can do besides soend $200 to fix it?
Sounds like a hardware issue to me going by the CRC error you mentioned. I'd make a Genius Bar reservation (you'll need your Apple ID) if you have a nearby Apple Store and get it evaluated. The evaluation is free but repair/replacement could incur other charges.
Genius Bar reservations:
https://www.apple.com/retail/geniusbar/ -
as listed in the title, my phone just flashes on me no start up just flashes from the apple logo to shutting off and back and forth i did the update this afternoon (9-26-2012) and it still wont start up!!!
Something in your backup may be corrupt. Try wiping it and setting it up as a new device, then sync your apps, data and media back to it from iTunes. DO NOT resotre from your backup. If the problem is contained in the backup, it will bring it right back again if you restore.
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Hi guys, looking for some assistance with my 3GS. A few weeks back it started playing up. Shutting down suddenly and the like. Now, it's failing to start up. When I connect it to a wall charger, the apple logo comes on and after a short while it vibrates and then gives the 'connect to iTunes' message. The minute I disconnect from the wall, it just shuts down. If I keep it connected at the wall it goes through the above sequence before shutting down and repeats the cycle again and again.
I've tried all the 'recovery' methods without any success. The device is not recognised by iTunes. I've taken it to small independent repair outlets who say they can't repair it. Is there anything I can do or is it totally gone for good?It MAY have a bad battery, and that may be all it needs. But you can't find out until you replace the battery, and then you might find out it's something different. It's a 4 year old phone; consider getting a newer model. If you take it to an Apple store they should be able to diagnose it. Make a Genius Bar appointment before going to avoid a long wait.
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My iPad Just Drained Of Battery After Updating To IOS 7.1.1 And I Left It To Charge And It Opened The Apple Logo And Drains Of Battery Again And When I Press The Sleep/Wake Button And Home Button When The Apple Logo Shows Up It Shutsdown And By Itself It Showes Me The Battery Charging Logo Any Help Plz If Someone Helps Me And My iPad Works Ill Give Him A 10$ Or Whatever Currency He Is A Gift Plzz Reply Fast
You do not need to offer and you should not offer payment payment for help on a user to user support forum. None of us participate here looking for payment. That is not how this forum works.
Have you tried restoring the device to factory settings? You should backup first, restore to factory settings and them restore the backup as described in here.
Use iTunes to restore your iOS device to factory settings
Make sure that you read the last part of the article about using recovery mode to restore. You might need to use it. -
I have a new movie rental in my iTunes account on my Mac Book Pro but does not show up on Apple TV. All my other purchased movies are in there OK. Any suggestions?
It won't show up on your Apple TV until it is fully downloaded into iTunes on your computer, have you done this.
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I then continued the conversation on my iPhone 4S and the same thing happened. Any suggestions?
The Facetime server may have gone down when this happened. There's a link below that you can use to check outages.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
Boots to black in OS X mode (I believe 10.10.2? tough to check right now). I can boot into Windows 8 using Boot Camp without incident. I have booted to Disk Utility and run Disk and Permissions Repair. I have booted into Diagnostics, and no issues were found (ADP000 was the Reference Code given). I reset the PRAM, which gave a louder chime than I had been getting when failing to start up OS X, but otherwise no change. Feeling that my options were exhausted, I attempted to restore from Time Capsule, and it won't connect to Time Capsule, despite Time Capsule being the active router whose network I am connected to. Please advise.
(This is my girlfriend's computer, she tells me that she selected an option to perform an automatic update later, that night.)Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
This should install the version of OS X that you had installed.
Be sure you only work on the OS X volume, not your Windows volume. I cannot tell you if you will still be able to boot the Windows volume after the above. You will need to find a fix for that. -
My phone changed the screen to the apple logo and kind of 'reboot it self' by it self
So I was on my phone on Safari and all of a sudden , the screen freezes. I tapped it a couple times and nothing happened. Then, in a matter of a couple seconds, my iPhone 4 changes the screen to the apple logo(the black background and the apple logo in the middle, kinda like it was rebooting itself by itself. This isnt the only time this has happened , about three times total... I have iOS7 so I dont know i thats the problem or what..:/ please help thank you. ALso, i have ios 7.0.4 do I have to update it in order for it to stop?
It can take a few minutes to reinitialize, but if it stays on the Apple logo for as much as 10 minutes there is something seriously wrong. Try restoring again, and set up as a new phone rather than installing your backup. If this fixes it you have a corrupt backup. If this doesn't fix it the phone is broken. Or possibly jailbroken.
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I have tried to reset iPod. The apple logo is visable but won't go any further
I have tried to reset mt pod after fully charging it. The Apple logo appears but then nothing else happens
TThere's a support page for you.
http://support.apple.com/kb/TS1399?viewlocale=en_US
Basically you put the iPod in Diskmode by
1. Resetting (Press the Menu and Center Button for 10 secs)
2. When the Apple Logo comes ON, press Center and Pause Button for 6 secs till the Disk mode screen comes ON.
3. Connect to your iTunes, and Restore to factory settings, if it prompts you. ( be patient for 5 minutes)
if it does not comes On iTunes or on your Desktop, check your Cable or change the USB port to USB 2 port Windows Desktop has these port at the back. don't use the front USB port.
If you using Laptop, read the Manual to see which port are USB 2.0, some older laptop, has only one USB 2.0 port, so that may cause sync failure. -
I have a few iPods (all nanos) that cut off the ends of quite a few songs. When I play the same songs on iTunes, they play through. It's only the iPods that cut off. What can I do to fix this?
Hi
This is the same problem I am having, did you figure it out yet?
Thank you
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