I have a 5c iPhone and updated to 8.1 yesterday.  I now cannot get into Whatsapp - just says 'not connected' or 'connecting'.

I upgraded to 8.1 yesterday.  Now Whatsapp does not work.   It just says 'not connected or 'connecting', but that is all.
I have tried hoding the sleep and the 'off' button together and waiting until apple icon comes back but it has not helped.  I do not want to delete and re-install, as I have chats ahich I want to keep.
Please advise if possible
thanks

http://support.apple.com/kb/HT4137
How to restore as new.
and this for itunes message
http://support.apple.com/kb/HT1808

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