I have a 5th gen ipod that won't sync with itunes. It is recognized in itunes.

I have a 5th generation iPod that will no longer sync with iTunes even though it is recognized in iTunes.

The message has nothing to do with iPhones or iDevices and makes no sense.
iDevices do not get authorized, computers do.
What are you really trying to do?

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I have a 5th gen iPod, and I can't get it to be recognised by itunes, and the actual ipod does no load frther than the apple logo before turning itself back off. Is there anything I can try?

It is refurbished and looks to be in perfect condition and was bought from the apple store, including box and serial number. Any help is greatly appreciated!

chicx wrote:
This is the third time of writing this on your Apple Support Communities!
Not with your current user id.
Far too much uneccesary information in your post, which only confuses things, a vast amount!
Let's start with iTunes.
Have you updated iTunes to 11.1.5, because the previous version did appear to have an issue about seeing iPods?
With iTunes 11.1.5 installed, look in Edit/Preferences/Devices, (or use the ALT key, followed by the E key and then the F key) and make sure that the box named Prevent iPods, iPhones and iPads from syncing automatically does not have a tick in the box.
Once you have doen those two things, check to see if the iPod is seen by iTunes.
chicx wrote:
By the way, what does IOS mean? (I thought IO stood for operating system, but am flummoxed by the S on the end.
Really?
OS stands for Operating System. (In computer speak, IO means Input/Output.)
iOS originally stood for iPhone Operating System, but it now refers to the iPod Touch and iPhone. The iPod Classic, which you have listed in your profile as your iPod, does not use iOS.
I assume that you have been listening to the Podcast in your iTunes on the computer as you cannot transfer it to your iPod. It's what I'd do.

My 2nd gen iPod Touch won't sync with itunes

windows recognizes it- but itunes says "unknown error (0xE8000065)" everytime it's plugged into the USB. I seriously can't figure this one out.
Thank you a ton in advance for any help!

Try the suggestions mentioned here: iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

I have a 5th gen ipod nano that freezes when playing songs. i can't turn off, change songs, turn volume down. song stays stuck and nothing works at all. any ideas??

i have a 5th gen ipod nano that freezes when playing songs. i can't skip, turn down volume, turn ipod off. it simply screeches as the song is stuck at a specific point. any suggestions?

You have 2 options: #1 - iPod Repair Tutorials
#2 - take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.

I have a 5th gen ipod and it won't sync up to my mac mini. I'm running iTunes 9.and os Tiger 10.4.11 Thanks in advance

I have a 5th gen ipod classic and it won't sync up to my mac mini. I'm running iTunes 9 and my os is 10.4.11. Thanks in advance.

Apologies. So you tried all the troubleshooting here?
http://support.apple.com/kb/TS1410
Have you tried a different USB port and/or USB sync cable? What happens if you place the iPod into Disk Mode? Does it show up then?
Putting iPod into Disk Mode
B-rock

I have a 5th Gen iPod Touch. I went in my messages to save a video in my camera roll. The video is not in my camera roll but my memory keeps on going down and I don not want to restore my iPod. Please help me

I have a 5th Gen iPod Touch. I went in iMessage to save videos that were sent to me in my camera roll. The videos do not appear in my camera roll but my memory keeps on going down. I do not know how to solve the problem. I do not want to restore my iPod but I want to get my memory back. Please Help ME

Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
An "other" larger tha about 1 1/2 usually indicates that the "other" includes corrupted files.
First try:
"First you go settings/general/usage/music/then left swipe over music and press delete and you would think it deletes your music but it doesn't instead it deletes your other but make sure your ipod is connected to a computer while doing this"
as recommended by:
How do I get rid of "other" storage: Apple Support Communities
Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Restoring iOS software

TS1368 Done all of the above...everything is in order, still cannot connect to the store. I have the 5th gen iPod and $50 iTunes gift card. I am going to return both of these items it I cannot find a fix for this.

Make sure that you can access the Internet on your computer or device.
Make sure that your computer meets the iTunes minimum system requirements.
Make sure that your operating system is up-to-date:
Done all of the above...everything is in order, still cannot connect to the store. I have the 5th gen iPod and $50 iTunes gift card that I cannot use(been trying now for 6 days). I am going to return both of these items if I cannot find a fix for this.

When I called Apple (after wating 42 min. for a live person) I was told to run the APPLE Software Update and turn off location services then restart my computer. There were no available updates. The iPod touch I got on Christmas day. The iTunes app was downloaded the same day. Since day 1 I have not been able to connect. I also followed lllaass's advice and followed instructions on the following 2 websites.
http://www.idownloadblog.com/2012/09/20/fix-for-cannot-connect-error/
http://www.youtube.com/watch?v=PIUitRyZS6U
After restarting my computer:
From the iTunes app I click on the 'iTunes Store'
A new window opens and I get the following message:
This Apple ID has not yet veen used with the iTunes Store.
Please review your account information
So I click on 'Review' and am taken to a crude screen that says
Welcome to the iTunes Store
With an Apple ID, you can download the latest music, videos, and more.
To begin creating your Apple ID, click Continue.
So I click on 'Continue'
A pop up window says:
We could not complete your iTunes Store request. An unknown error occurred (-1202).
There was an error in the iTunes Store. Please try again later.
And the only option I am left with is to click 'OK'
After every fix this same scenerio just loops and loops and loops

I have 4th gen nano that won't sync to my new pc windows 7 I transfer everything off my old pc so the music is in my library but it keeps asking me to authorize my acct. which I have 20 times please help

I have 4th gen nano that won't sync to my new laptop windows 7 I transfer everything off of my old pc onto my new one so all of my music was in my itunes library and it still is but when I go to sync new songs it keeps asking me to authorize my computer and it is already authorize just don't know what to do anymore. Should i deauthorize the 2 computers that it is saying that are authorize and start over? Please help

See here: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
B-rock

I have a 5th gen ipod and recently all of my video podcasts stopped showing up in my ipod. They still show up and play in itunes, just not in my video podcast list on my ipod. All of the podcasts are Quicktime Large.

I have a 5th gen ipod and recently all of my video podcasts stopped showing up in my ipod. They still show up and play in itunes, just not in my video podcast list on my ipod. All of the podcasts are Quicktime Large. For some reason my ipod has stopped supporting Quicktime Large. Now I've had to redownload every video podcast as Quicktime Small.
Anyone have any ideas whether this is from the the software version 1.3 and if they'll fix it in the next update?

I'm having same problem, but QT Small videos are also not getting synced.

I have a 5th Gen iPod Touch, I downloaded an album and 2 of the songs had music videos. I didn't like it so I deleted it. But it still shows the song and the cloud sign next to it. How can I permanently removed songs/vids? On iOS 7

I have a 5th Gen iPod Touch, I downloaded an album and 2 of the songs had music videos. I didn't like it so I deleted it. But it still shows the song and the cloud sign next to it. How can I permanently removed songs/vids? On iOS 7

Go to Settings>iTunes and App Store and turn off SHOW ALL

I have an 6th gen Ipod that keeps making me restore it. How can I fix this issue

I have a 6th gen ipod that keeps making me restore it. It says there is another application running somewhere else. I just want my sons brand new ipod to work without paying apple another $45.00.

Disable any and all A/V or Security software running on your system before syncing your iPod with iTunes and see if that helps. A simple reboot your or PC may help as well.
If you do disable any security software, make sure to re-enable once you have finished syncing the iPod with iTunes.
B-rock

2nd Gen iPod Nano won't sync

My stepson's 2nd Gen iPod just won't sync. It behaves normally in iTunes and doesn't cause any problems or symptoms with the computer. Made a playlist and selected it to only sync to that playlist, shows that everything is fine, click sync- nothing happens. I went through every step on the website's troubleshooting pages- reset the iPod, restarted the computer, tried it on different USB ports, and reinstalled the latest version of iTunes. I tried to restore it and it went through the download process untill the end when a window popped up saying "error downloading software". I'm at a loss and feel bad for him because this was a Christmas present from a family member and now it won't work : / Any more experienced users have any ideas? I called tech support and they said they couldn't help me unless I paid the $29.99 fee because this iPod is too old for a warranty >: /

You get this problem when the option 'Sync Music - Selected playlists' is being used to sync your iPod. If the playlist selected is deleted from iTunes the iPod no longer has a location to sync from and you get an error. (Syncing selected playlists by the way is a useful setting to use when the iPod is smaller than the iTunes library). However you can make a new one or make use of an existing one.
Open iTunes and create a playlist to update your iPod from, call it -My iPod for example (the dash will position it at the top of the playlists in Sources). You can make it a smart playlist that picks the songs for you or just a normal one and drag whatever content you want to have into the playlist. If you are making a smart playlist limit it to just less than the size of your iPod (for example 3700MB for a 4G iPod Nano. Now connect your iPod and when it appears in the Source list click on the iPod icon to bring up the preference tabs in the main pane. Go to the Music tab and choose Sync Music and the Selected playlists radio button. Choose the playlist you just made from the selection and click Apply. You can also sync from any existing playlists by choosing the same setting, you just need to make sure that the size of the playlists don't exceed the capacity of your iPod:
lost libraryHow to create a Smart Playlist with iTunes
Syncing Music to iPod
To make a random playlist go to File>New Smart Playlist.
Uncheck "Match the following rule"
Check "Limit to" put "3700" in the number box, choose "MB" from the first list box, choose "Random" from the next list box. Check "Live Updating"
When you want to change the selection in the smart playlist just delete everything in it and it will add a new selection. When you want to change the normal playlist just delete out what you don't want and drag in a new selection.

New iPod Touch won't sync with computer - have latest version of iTunes and Snow Leopard. Computer won't even acknowledge the iPod.

New iPod Touch won't sync with computer - have latest version of iTunes and Snow Leopard (10.6.8). Computer won't even acknowledge the iPod. Have restarted both, changed ports, etc. What's do I need to do?

Have you tried here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Do not forget the Additional Information topic.

3rd gen iPod Nano will not sync with latest version of iTunes. It passes the connectivity test but not the sync test under diagnostics. Worked fine on old Windows 7 laptop but not new one. From Control Panel it shows up as an Apple iPod USB Device...

3rd gen iPod Nano will not sync with latest version of iTunes on new laptop. It passes the connectivity test but not the sync test under diagnostics. Worked fine on old Windows 7 laptop but not new one. From Control Panel it shows up as an Apple iPod USB Device...

Never mind, I think. I think I figured it out. There was 1 song (out of > 900!) that somehow had been purchased with the other ID - I have no idea how. Once I deleted that song, it stopped asking.
There may be something with the newest iTunes version too. I didn't think in older versions that the "On this iPod" list of songs was greyed out. But at least it syncs ok.

2 songs that won't sync with iPhone 4

I have 2 "songs" in iTunes that won't sync with my iPhone 4. I say "songs" because they are 30-minute treadmill workout songs that I purchased a long time ago when I had a 3rd generation iPod Touch and used the old Nike+ system that required a sensor in my shoe as well as a tracker attached to the iPod. I think it was one of the first issues of the Nike+ system. Anyway, I purchased OK Go's Master the Treadmill and another Treadmill Training compilation. Both albums contained a 30+ minute voice-over track with the songs and guidance for running. Then, the individual songs were included for you to listen to without a guiided workout if you wanted. Since I've had my iPhone 4 (about a year now), I haven't been able to figure out how to get these 30-minute voice-over songs to sync (the individual songs sync fine). They appear in a "Workouts" folder in iTunes - I think that was linked up to Nike+, but I'm not actually sure where that folder came from. They play on iTunes, but no matter what I do, I can't get them to appear on my iPhone. I've tried adding them to a playlist, creating a new playlist, but nothing works. The songs don't show up anywhere on my iPhone. Can anyone help?
(I'm using iTunes 10.7.0.21 and iOS 6.0.1 on my iPhone 4)
Jenn T. "jtrip1111"

I'm in the same boat. I have an original iPhone which has been working fine for years. Always updated contacts, always synced with my calendars and contacts. Now my iPhone has done a software update and I'm stuffed.
I can select the tick boxes to tell it to update contacts and calendars, then when the option to apply is selected it removes the ticks and starts to do a sync without actually updating anything.
Part way through is comes up with the error that iTunes cannot update because a sync session cannot be started. I've tried a hard reset of the phone, re-installing iTunes, deleting multiple calendars. I've tried everything I've had suggested. Apple won't offer any support when I rang because my phone is old. They'll willing sell me new phone ! ! ! !
I've trawled through nearly every web and forum I can. I've tried a multitude of so called fixes all to no avail.
Having been an avid supporter of the iphone/itunes and apple, I am now so pi**ed off with it.
I've been trying solutions for 3 days ! ! !
And I STILL have no contacts or calendars on my phone.

I have a 5th gen ipod that won't sync with itunes. It is recognized in itunes.

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