I have a 5th generation ipod classic, it wont connect to my computer without freezing itunes, and wondering if there is a way to manually update software
When i connect my ipod to the computer it freezes not only itunes but google chrome as well. I dont know that it is recognized as an ipod. I think it only recognizes it as a mass storage device and because of this i can not update the software to 1.3 and also have the ability to restore it. Im wondering if it is possible to do a manually software update without itunes or restore/reformat.
I'm not sure if my case is 100% related but it may help. I had this happen to me after I installed a new hard drive on my computer. The iPod would show up as an external disc drive but not on iTunes. What happened was, while reformating the diskdrive the system resorted the hard drives to be the B and C drives. This then made the iPod the A drive and itunes didn't recognize it. I went in and changed it to another letter (K or L or something) and iTunes picked it up and synched it automatically.
Hope that's of some help.
Similar Messages
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I have a 5th generation IPod Nano that I have registered to my ITunes account. I recently bought my daughter a 7th generation IPod Nano and have attempted to sync this new IPod to my ITunes account. A message continues to appear saying that it does not recognize the (new) device... Any suggestions ??
How to use your iPod to move your music to a new computer
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I have a 4th generation ipod classic (click wheel) and it's giving me a sad ipod error as well as not mounting in itunes... I hear a clicking inside when it is connected to power but nothing is working. Help!
You won't believe this but a friend of mine (who happens to be an Apple Genius) told me to put a towel or cloth on a sturdy countertop (I know this may sound weird) but hold the selct button (in the center) and menu part of the wheel at the same time until an Apple logo comes up on the screen and then quickly turn the ipod on it's side and wack it on the counter where the towel is so as not to damage anything cosmetically. It seems the clicking is the hard drive reader is stuck and this dislodges it. Mine works now (no clicking) and all seems to be well again. Who knew?
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I have a 5th generation iPod nano. I downloaded an audiobook on Itunes. It will not let me sync saying this computer is not authorized. Anyone know what to do?
Move the cursor to the very top of the computer's screen, click on Store in the menu bar, and choose Authorize this Computer.
(119441) -
I have a 3rd Generation iPod that will NOT connect to our internet connection at home. Message on screen keeps saying it is 'unable' to connect. Yes I have already reset to default factory settings, No we do not have our service encrypted or password protected, anyone else have any other viable suggestions as to how to fix this problem?
Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My iPod dispalys this message:
"Connect to a computer. Use iTunes to restore." When I connect to a computer, iTunes doesn't recognise it. The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?
I have seen the Apple webpage suggesting the "five R's" (including restore). Before doing anything, I want to be sure that restoring or any other action is not going to delete or risk my data.
I would be very grateful if anyone can suggest a fix for this problem, in a way that will not risk my data.
Thanks in advance!Did you try a hard reset with the iPod still connected to your PC? Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
I am connected to the computer with my phone and it says there are 0 photos to import, however I have over 200 on my phone to import. I am trying to figure out how to get itunes to recognize the photos on my phone. This has never happened before.
Have you tried to reset the iPhone and tried again to import?
To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears. -
I have an iphone 4s and upgrade to ios6. It wont connect now after the upgrade to itunes and the itunes doesnt regonize the device. Im so freaking sad. Please somebody give me a fix. Why did I have to upgrade to ios6? Please somebody let me see the light.
I cant even get into itunes because it wont recognize it to do a reboot or a rollback.The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck. -
I recently had a shuffle stolen and wondered if there was any way apple can trace it if someone else tries to sync or use the ipod?
No, manufacturers generally do not track people's stolen property. The shuffle has no means to connect to the Internet so you can't track it yourself. Thankfully it's only $49.
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I have 5th gen iPod classic and although it is recognised by my windows vista software within the "computer" tab. iTunes does not see it. I have totally reset my iPod and reloaded the iTunes software on my PC (which actually sorted my issues with mt 32gb touch) but to no avail.
Any assistance would be grately appreciated?
NNothing has changed frlom when it worked on Saturday to it not working on Sunday! The iPod does not appear in iTunes on either my laptop or my PC. The iPod appears to be fully functional, the wheel works and the date/time etc is all correct. However, it is empty of all music and videos. It was almost full (give or take 10 gb)
The display on the iPod says connected! Is there a setting on it which changes it from an iPod to a disc drive? Other than that, I can see what's wrong.
Everything is working perfectly apart from it's deleted all my stuff and the PC only sees it as an external hard drive?
As I said, my touch is fine -
What is the battery model in the 5th generation iPod Classics?
I'm trying to determine what type of battery (the model number) is in my 5th generation iPod. I'm considering purchasing a replacement batter because it no longer holds a charge. I purchased the iPod in December 2006.
Hello buck2825,
Depends on what size hard drive you have. Here are the default battery capacties for each.
80 GB - 600 mAh
60 GB - 600 mAh
30 GB - 400 mAh
Each of these iPod models can actually handle a slightly higher capacity than what they were originally designed with. Here is a good site to purchase a replacement battery from.
http://www.ipodbatterydepot.com/video.asp
Hope this helps.
B-rock -
5th generation iPod Classic Battery Replacement
I just replaced the battery in my 5th generation iPod video after having it for four years. I followed the instructions that's supposed to help me get the most out of my battery. The battery life did increase. However, I expected a little more life from it. I'm thinking maybe I should reset/restore my iPod to original factory settings. Is this a good idea? Does anyone have any insight on this subject?
It won't do any harm... It will just make it like it was syncing for the first time. Music, video, and picture will be erased and other things will be reset; you will just have to re-tailor it to your liking.
For your situation, however, I don't think it's necessary. How long do you usually get out of it? -
I have a 4th generation iPod shuffle which is not recognised in windows or iTunes when I connect to the computer , yet I have no problem when I connect my iPhone. I have installed the latest iTunes. Can anybody help me?
Thanks! But I actually figured it out! Right after I said something about the driver, I went into device mangager. Sure enough even though it did not show up as a drive letter the device manager said is was installed and working.
So I deleted the device out of device manager. Restarted and plugged it in. Although I go some weird error. It found the IPOD and now Itunes sees it.
I believe that killing the process would have done the same thing as you stated.
Thanks to all for taking the time to answer these issues. It beats the apple store or tech support. -
How can I get my 5th generation ipod to be recognized by my windows computer?
How can I get my 5th generation ipod to be recognized by Windows? I can't download my itune purchased songs...it recognizes it as a camera instead.
Please help.Se my resposne to one of your other posts
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I have a 2nd generation Ipod touch. Lately the screen will not light up and also at times while typing it returns to the home screen (such as in facebook. Any suggestions?
Have you tried any of the usual 5 R's for troubleshooting. See here for more information.
http://www.apple.com/support/ipod/five_rs/
If none of those resolve the issue (including restoring the device back to factory defaults), the backlight issue is likely hardware related, meaning you'll need to have your iPod serviced either by Apple or a third party repair company.
B-rock
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