I have a 6 month old top of the line iPad 4 I can't figure out. IN ANY WAY!

Question

Today I get in my emal something about refunds for people whose children have charges up apps to my account with iTunes. Well I can't even find WHERE on my iPAD I have the icon FOR iTUNES!  I see people show it as a blue symbol with notes and it says iTunes.  My iPad does NOT have that. YET when I try to go download it from the iTunes store it says that iTUNES came with my iPAD so where is it??
There is a RED emblum with a double note but it says MUSIC!   Is that the same thing as the iTunes?  
What is the task manager? And where you do find that?
I get no answers on anything as to how to work this thing and it is extremely upsetting.  I paid $1,200 for this iPad and my husband paid the same amount and got a REALLY NICE DELL and I have this thing I can't even use! Then on top of it when you write something like this you get an email from the Apple/ Mac people saying they took your post off because it was not positive enough for them - so how do you find out anything?
Aloha Antoinette 

Answer 1

islandantoinette wrote:
Today I get in my emal something about refunds for people whose children have charges up apps to my account with iTunes. Well I can't even find WHERE on my iPAD I have the icon FOR iTUNES!
islandantoinette here is a copy of Apple's email (click the image below to enlarge it):
The operative words are "Check your email for iTunes receipts or use a computer to sign in to your iTunes account ..."
I trust that answers that question.
What is the task manager?
An iPad has no such thing. It has no Start button either. You can draw no comparison to a Windows PC because an iPad isn't a Windows PC; it's an entirely different category of product. It's like comparing a microwave oven to a barbecue grill - they both cook stuff, but that's where the comparisons end. If you want a Windows PC there are plenty of cheap things from which to choose for which you must tolerate ctrl-alt-del when you log in every time, among other indignities. PCs have had well over a quarter century of refinement, so you'll know what to expect.
I have seen everyone from nonagenarians to two - year olds pick up an iPad and use it in seconds. Literally. I can't say the same about any PC. Both iOS devices as well as Macs also incorporate a robust range of accessibility options to accommodate people with limited sight, hearing, or other challenges both physical and mental. I understand your frustration with learning to use a radically new and different device, but it seems to me anyone in your circumstance given a PC for the first time would be facing a practically insurmountable challenge. Besides, wouldn't be worth the effort since the popularity of PCs is diminishing rapidly in the face of iOS devices the market clearly prefers.
I'm still trying to understand how it was possible to spend $1200 on a top of the line iPad whose suggested retail price could not have exceeded $929. If you purchased AppleCare+ that would add $99. Sales taxes would have had to be 17% for your total purchase price to be $1200. Is that correct?
The reason for asking is that if you purchased AppleCare, complimentary customer support regarding any subject is extended beyond the initial 90 days for the duration of the AppleCare agreement. You can call AppleCare and discuss any iPad-related subject with them at length, at no additional cost. You will find Apple's representatives incredibly patient and will work with you for as long as possible, weeks or months if necessary, to resolve any question you may have with your iPad. No other company on Earth can come close to the quality of support that Apple offers its customers.
The point is that you have many, many support options from which to choose. All you have to do is avail yourself of them.
Good luck.