I have a 64 bit Windows 7 laptop and can not access the itunes store.

No error, just sits there saying "accessing itunes store". Any ideas?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

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I have Windows 7 64 bit, I downloaded iTunes 10 64 bit but can not access the iTunes store. I keep getting I do not have a secure connection, which I do.

I have Windows 7 (64 bit) and iTunes 10.2.2.12. I can access the web through Mozilla and Internet Explorer. But, when I open iTunes I can not access either the iTunes Store or iTunes Help. I keep getting a message that says the web connection is not secure. I use a Intel wireless router that is secure. I have tested my Norton program, but it is not Norton that is blocking iTunes. What can I do?

In the course of your troubleshooting to date, have you checked through the following document?
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I can not access the itunes store on windows 7

Hello there,
This is the 3rd day that my daughters been trying to set up my iPod as my husband and I leave for Mexico on Tuesday.
To try and sort this out, she has tried EVERYTHING POSSIBLE... uninstall, re-install, checked for Quicktime uninstallation but our PC doesn't have it so that's not the issue, turning off compatibility mode, saving settings as administrator, reversing these settings, trying them again, starting from scratch... absolutely EVERYTHING Apple advises, we've tried.
NOTHING is working AT ALL
For nigh on 2 hours (and that's just what has been spent today, trying to sort this out), this is what we get:
Just "Accessing iTunes Store" loading round and round and round at the top

Hello there, Duane Harris.
The following Knowledge Base article provides in-depth troubleshooting steps for resolving your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for reaching out to Apple Support Communities.
Cheers,
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I have the same problem. ITunes boots up just fine, I can access all my stuff, but when I click on the ITunes store, all my computer says it that iTunes has stopped working- and that Windows will notify me if a solution is available. I have uninstalled and reinstalled, and also run computer diagnostics and compatibility tests between my computer and iTunes. It give me no error code at all.
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I can't access the iTunes store from my computer. When I try it just hangs up with the "busy bar" are the top working away. I can download my stuff on my iPad or my iPod, but I do prefer using iTunes on my computer. I do have a Windows 7 machine, but it's my work computer and I'd rather not put iTunes on it. Any ideas? Anybody else having this issue? I use Norton 360 and have turned the firewal completely off, but still no joy.

Hi dear's
Here are some steps to resolve this issue:
1) Sign out of your iTunes Store account
2) Close iTunes
3) Restart your computer
4) Reset Cache*
*From iTunes, look at the top of the page and select "iTunes", choose "Preferences", then select "Advanced" and click "Reset Cache".

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Hi there, got 3 issues at once....
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.... thanks
S.

Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

HT5610 I can't access the itunes store in windows 8.

I can't access the itunes store in windows 8. An error message appears that syas itunes has stopped working and I should close the program. Has anyone experienced this issue and what can I do to resolve it.

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Here are some steps to resolve this issue:
1) Sign out of your iTunes Store account
2) Close iTunes
3) Restart your computer
4) Reset Cache*
*From iTunes, look at the top of the page and select "iTunes", choose "Preferences", then select "Advanced" and click "Reset Cache".

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About 1 year ago, I can not access the App Store. The message that appears is: "One Moment Please. Connecting to the iTunes Store. Loading ... I've tried all the aids presented in this and other forums and nothing solves. iTunes connects normaly...

About 1 year ago, I can not access the App Store. The message that appears is: "One Moment Please. Connecting to the iTunes Store. Loading ... " I've tried all the aids presented in this and other forums and nothing solves. iTunes connects normaly...

Your profile indicates your Mac is running v10.7.2
If that is correct, updating your system software may help.
Click Software Update from the Apple menu.
Restart your Mac after updates are installed then try the App Store.
If you can't update that way, there's a workaround.
Install the OS X Lion Update 10.7.5 (Client Combo)
Then restart your Mac and try the App Store.
messaged edited by: cs

I can't access the iTunes store or the App store through my iPod touch or sync apps from my laptop to the iPod

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Apple software on Windows: May see performance issues and blank iTunes Store

I have a 64 bit Windows 7 laptop and can not access the itunes store.

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