I have a 6520 printer and i'm getting a connection server error 403

I have read previous posts and none of the suggestions have worked to fix my error 403, i dont know how to get the scan to email app, i have tried several tests and all come back working fine, i need to scan to email asap

Hello mksmjenn,
Welcome to the HP Support Forums!
I am not sure which suggestions you have taken in an attempt to correct this 403 error on your Photosmart 6520. I do see that you have posted on another Thread regarding this, I was unable to find the correct link for the reset and can only assume that you connected the printer with a Manual I.P address and DNS.
I would like you to try the steps I have given here: Re: Trouble scanning using Photosmart 6520. If you have tried the 8.8.8.8 & 8.8.4.4 DNS, skip to the other DNS I suggested.
Let me know the out come of all the steps.
Cheers,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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