I have a 6520 that says its connectedwirelessly but the printer wont print now

Hi, 
I have a HP6520 that worked for about a day when I got it, then THe printer would become disconnected (from devices and printers ((turn gray)) what I had to do was turn the printer off, then back on, and i could get a few documents through (about 10mins) then it would stop working.
I thought I got wise and stopped my file sharing and quit my home network thinking there could be an open port or something that a hacker could get into.
The printer worked great for about 2 days, but now  It says the printer is connected from the printer side (I printed the test sheet) and the greyed out icon in documents and printers is light up again. but I cant get the firmware update to find the printer, nad the printer quit printing
On the bright side, I got Docx files to print using my eprint.. go figure?

Hi Merdock,
Are you using Windows 8 or 8.1?
The share mode turned off can cause issues in Windows 8/8.1, such as you describe.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04011652&lc=en&cc=us&dlc=en&product=5199463
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

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