I have a 6gb micro and it won't work, please help

first off, the thing worked fine for the first day! i used microsoft media player to sync some songs to it without installing the software. well, the battery died, remembering it only has a 2 hour battery life! thing is, it wouldn't charge when it was hooked up the computer, it wouldn't even recognize it, so i called customer service and after an hour of being on hold, the lady tells me to install the software and it would work fine. when i did that, guess what, it didn't! it did the same thing, it wouldn't recognize the player and the player would not charge. i would think it was the usb cord, but the battery gets really hot, but the thing just won't turn on and the computer won't recognize it! please help me!

It's strange. How did you even manage syncing without installing the software on your computer - i mean, the computer has to recognise it before it can start processes.
Nevertheless, here is a thread which might prove to be useful in making your player recognized: http://forums.creative.com/creativel...message.id=723

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