I have a 7th generation ipod and there is no sound

I just got a brand new iPod, charged it up, synced it with itune, added a CD to ipod and no sound at all.Shows it is playing but no sound, also have no radio, says No Radio Signal even with phones connected, even went outside and still nothing. earbuds seem to fit very loose in jack, don't know it this is anything but..... Any advise?

Push the headphone jack farther in. Plastic on the headset jack should be touching the frame of the Nano.

Similar Messages

  • I have a 7th generation nano, and am interested in the Nike   Ipod sport kit.  However, it looks like the kit only works with older nanos with the 30 pin connector.  What kit or what accessory do I need to utilize the Nike   ipod sport kit fuctionality?

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    iPod nano (7th generation): Frequently used features
    http://support.apple.com/kb/HT5470
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    You can connect your iPod nano to compatible Bluetooth headsets and other accessories, including some hands-free systems in newer cars. You can also connect to a Nike+ sensor or a Bluetooth heart-rate monitor. iPod nano supports A2DP for audio streaming and AVRCP for controlling playback on Bluetooth devices.
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  • Hello there! I have a 2nd generation Ipod and right now I cannot use a lot of app because of its old software. Is there a way to solve it?

    Hello there! I have a 2nd generation Ipod and right now I cannot use a lot of app because of its old software. Is there a way to solve it?

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    iOSSearch - search the iTunes store for compatible apps.
    Vintapps 3.1.3 - paid app.
    Apple Club - filter apps by iOS version.

  • I have a 3rd generation IPod and the screen has gone completely blank.  It is fully charged and will play music but I have no idea where anything is.

    I have a 3rd generation IPod and the screen is black - it is fully charged and will play music but there is nothing to be seen on the screen.  I have no idea how to fix this.  We live in France now so any of the fixes have to be in English since I can't read French.  Any advise would be greatly appreaciated.  I looked at some of the other answers but I have no idea where the Hold button would be on this.  Thanks.

    Try here:
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  • I have a 7th generation ipod, i have a problem with the pause/play button, it no longer works.

    I have a 7th generation ipod, i have a problem with the pause/play button, it no longer works.
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    If you successfullt restore to factory defaults/new iPod and still have the problem then it is likely a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I have two 2nd generation iPods and iTunes will no longer let me delete songs (Delete in gray)?

    I have two 2nd generation iPods and iTunes will no longer let me delete music from either one. If I select a song, "Delete" is gray in the menu and cannot be selected. What's happened? New iTunes not compatible?

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  • I have a 7th generation ipod nano that is not showing in the itunes window after being put on the USB. how do i fix this, i have a 7th generation ipod nano that is not showing in the itunes window after being put on the USB. how do i fix this

    I have a 7th generation ipod nano that is not showing in the itunes window? how do i change that?

    Thank you Bilbo! I was trying to find the instructions on how to do this, but was unable to locate them until you pointed me to it!
    After running the diag, it shows me error...
    [Device Opened]
    Error
    Menu to continue
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  • Hello, i have a first generation ipod and i lost the pin, i followed the instruction to back up and restore factory settings but in the middle of the process an unknown error occurred

    hello, i have a first generation ipod and i lost the pin, i followed the instruction to back up and restore factory settings but in the middle of the process an unknown error occurred. how can i get my ipod working again with my backup files. please help

    What was the complete wording of the error message? Usually an error number is also given.
    Maybe:
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    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - Try another cable           
    - Also, confirm your security software and settings are allowing communication between your device and update servers.
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      Apple Retail Store - Genius Bar     

  • I have a 2nd generation ipod and my other computer crashed...

    I have a 2nd generation ipod and my other computer crashed that recognized this ipod. now I cannot access my apple account from this ipod. how can I connect to itunes/apple account from this device now?
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    You will not lose your Apps. They can be reloaded onto your new iPod Touch.

  • HT4059 I have a 7th Generation iPod Nano and cannot get audiobooks to sync with it. The manual says this is a valid feature but I can't get it to work. Any suggestions?

    I am trying to sync an audiobook from iTunes to a 7th Generation iPod Nano. The manual says audiobooks can be synced to this device by going to iTunes, selecting the Book button and selecting sync audiobooks but when I select the Book button I do not see any syncing options to select.  What am I doing wrong?

    Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
    Above from:
    http://support.apple.com/kb/TS3694#error1611
    Note it could be a hardware problem

  • I have a 2nd generation Ipod and would like to get a 4th generation Ipod, will I loose all my apps if I do?

    I have a 2nd generation Ipod with lots of apps (free and paid). I would like to get a 4th generation Ipod but do not know if I will loose all my apps or not? Can any one tell me?

    You will not lose your Apps. They can be reloaded onto your new iPod Touch.

  • I have a 3rd generation Ipod and i want to use the voxer app, but I need to buy a mic headset for my ipod. Can any mic be compatible for my ipod or do i need a specific kind?

    I have a 3rd Generation Ipod with no voice mic, I want to buy a mic headset to use so that i can use the voxer app, do i need a certain kind of headset brand?

    I did not screen shot it but another window appears that says my device cannot be found. Is this ipod relic a goner?

  • Have a 7th gen ipod and it constantly skips

    We just bought a 7th gen iPod nano and when I try to play music that's been downloaded onto it, it skips.  Either further into the same song or to an entirely different song all together.
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    Hello christopherfromvalrico,
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    Troubleshooting songs that skip on iPod
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • I have a 3rd generation iPod and I cannot download or install any new apps. This started a few weeks ago.   I have plenty of space, it's very frustrating not to be able to get any apps! Please help?

    Please help,  I cannot get any apps free or bought, I am able to update just fine and, I can use the apps I already have with no problem.  But to be able to install an app. ie, new game recommended by app I already own, is impossible. A few weeks now I have been unable to get any new apps.  Why is this occuring and can there be something I can do to fox this without upgrading to 4.0.   

    Try resetting the device.
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  • I have a 4th generation ipod and when i try to update it it says that my network timed out and i got error 3259

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    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
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    iOS: Back up and restore your iOS device with iCloud or iTunes       
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    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
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