I have a 7th generation ipod and there is no sound

I just got a brand new iPod, charged it up, synced it with itune, added a CD to ipod and no sound at all.Shows it is playing but no sound, also have no radio, says No Radio Signal even with phones connected, even went outside and still nothing. earbuds seem to fit very loose in jack, don't know it this is anything but..... Any advise?

Push the headphone jack farther in. Plastic on the headset jack should be touching the frame of the Nano.

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  • Hello, i have a first generation ipod and i lost the pin, i followed the instruction to back up and restore factory settings but in the middle of the process an unknown error occurred

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    I have a 2nd generation ipod and my other computer crashed that recognized this ipod. now I cannot access my apple account from this ipod. how can I connect to itunes/apple account from this device now?
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  • HT4059 I have a 7th Generation iPod Nano and cannot get audiobooks to sync with it. The manual says this is a valid feature but I can't get it to work. Any suggestions?

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    Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
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