I have a 7th generation ipod, i have a problem with the pause/play button, it no longer works.

I have a 7th generation ipod, i have a problem with the pause/play button, it no longer works.
What does it take to make sure it works ????
Thanks

If you successfullt restore to factory defaults/new iPod and still have the problem then it is likely a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

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    Slate
    Silver
    Purple
    Pink
    Yellow
    Green
    Blue
    (Product) Red Special Edition[note 1]
    USB
    October 2012
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    Windows: XP 
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    Video: 3.5[42]
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    76.5 mm
    39.6 mm
    5.4 mm
    31 g
    (1.1 oz)
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