I have a balance of 0.95c on my apple id (from gift card) but now i moved, and i want change the country and credit card. How can i do that?

I have a balance of 0.95c on my apple id (from gift card) but now i moved and i want to change the country and add credit card. Every time i tried to change the info it says that i need to spend the existing balance. What should i do?

Click here and ask the iTunes Store staff to zero your account balance.
(92880)

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HT1918 I have 0.31 $ balance in my account and I want to change my country of my account. how can I put the credit balance to 0?

I have 0.31 $ balance in my account and I want to change my country of my account. how can I put the credit balance to 0?

Click here and request assistance.
(71876)

HT1689 I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?

I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?

Hello, Lynne.
Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope this helps,
Jason H.

HT204053 I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have a Phone support for this area)

I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
Please, help me :)

Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account.

I use to have a iTunes account with my old computer, and I have lost all my iTunes music, some purchased, some downloaded from another source. Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account, but I need my music back...

I use to have a iTunes account with my old computer, and I have lost all my iTunes music, some purchased, some downloaded from another source. Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account, but I now I need to figure out if it is possible to recoup my music content that I originally had. I had, I believe around close to 300 songs on my account ;(......Any help or guidance would be greatly appreciated.
Thanks Again, Ronald
<Email Edited By Host>

ronaldkerr24 wrote:
Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account
Now remove all your info and update the old AppleiD/iTunes account and use only that account.
You cannot transfer items between iTunes accounts.
You can redownload all the content.

HT1349 I have downloaded 4 films purchased on my Ipad to my laptop but can only play 1. The other 3 do not have a screen symbol in the list and are called ie The Lion King - Extras. How can I play the films?

I have downloaded 4 films purchased on my Ipad to my laptop but can only play 1. The other 3 do not have a screen symbol in the list and are called ie The Lion King - Extras. How can I play the films?

Hello Bagpus113
Check out the article below to troubleshooting issues with the sound for music and for videos. One other thing you can try is to convert the songs to a different format
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
iTunes: How to convert a song to a different file format
http://support.apple.com/kb/ht1550
Regards,
-Norm G.

I have proplem in my iphone 5 in ear phone and i want send my iphone 5 for you how can ?

i have proplem in my iphone 5 in ear phone and i want send my iphone 5 for you how can ?

Try the usual steps: restart, reset, restore.
http://support.apple.com/kb/HT1430
http://support.apple.com/kb/HT1414
If you try restoring from a backup and that doesn't fix the problem, try restoring to factory settings and synching your apps. You'll lose the app data and settings, but if the problem is due to a corrupt cache or settings file, that should cure it. If that still fails to correct the problem, take or send the iPhone to Etisalat for replacement.
Regards.

HT4484 I dont use the credit card i have in my account any more and I dont want to put in a new one, how can i delete that information and just download the free apps?

I dont use the credit card i have in my account any more and I dont want to put in a new one, how can i delete that information and just download the free apps?

Changing Account Information
http://support.apple.com/kb/HT1918

I wanna change the Questions, but the support will call me in a wrong number and it won't let me change the number unless i change the country, and i can't change the country because i have a money in my account.. what should i do??

I wanna change the Questions, but the support will call me in a wrong number and it won't let me change the number unless i change the country, and i can't change the country because i have a money in my account.. what should i do??

You will need to call tech support or have them call you at http://expresslane.apple.com
Diana

I have 0.47$ left in my account and i want to change the country and add a payment method so please just take it from my account please.

Dear team
i have a problem that i have 0.47$ left in my account and i want to change the country please help me,
it's ok if you just take it from m y account so i can do what i want.
regards,
Abdalla sulaiman
UAE

Click here and ask the iTunes Store staff to zero your account balance.
(121131)

HT2905 i have just followed all the insrtuctions in support to remove duplicates from my library but now most of my musicis gone except for my recent purchases. How come and how do i fix it?

i have just followed all the instructions in support to remove duplicates from my library but now most of my music is gone except for my recent purchases. How come and how do i fix it?

Final Cut is a separate, higher end video editor. The pro version of iMovie.
Give iPhoto a look at for creating the slideshow. It's easy to assemble the photos in an album in iPhoto, put them in the order you want and then make a slideshow of them. You can select from various themes and transitions between slides and add music from your iTunes library.
When you have the slidshow as you want use the Export button at the bottom of the iPhoto window and export with Size = Medium or Large.
Save the resulting Quicktime movie file in your Movies folder.
Next, open iDVD, choose your theme and drag the QT movie file into the menu window being careful to avoid any drop zones.
Then follow this workflow to help assure the best qualty video DVD:
Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image menu option. This will separate the encoding process from the burn process.
To check the encoding mount the disk image, launch DVD Player and play it. If it plays OK with DVD Player the encoding is good.
Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality. Always use top quality media: Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
The reason I suggest iPhoto is that I find it much easier to use than iMovie (except for the older iMovie 6 HD version). Personal preferences showing here.

I have 12.80 left from a gift card, but when I go to buy something it ask for my credit card. How do I use up my balance?

If you have a balance, how do you spend the rest of it with out having to put in your credit card info?

Among other things iTunes uses your credit card to confirm that you are a resident of the same country as the store you are using. Occasionally it may ask for you to confirm the details and "prove" the card by putting on a holding charge which it later releases. If you have credit in the store that should be applied to any purchases first, even if iTunes asks you to confirm your details. Your listed credit in the window can become out of date if you use more than one computer or device to make purchases. Signing out of your account, then back in, should refresh the balance.
tt2

HT1751 I have 2 Itunes accounts and would like to merge them into one. How can I do that?

I have 2 Itunes accounts, one with all my music librairy and a 2nd I created after purchasing my Ipad. I didn't realize then I could have used my Itunes credentials. How can I merged both under the same account without loosing my purchases?

SuzieLemaire wrote:
How can I merged both under the same account without loosing my purchases?
As Niel stated, you cannot merge them.
You can keep the purchased items in your iTunes library and use them with no issues.
Just pick one of the AppleIDs and stick with that one.

My iPad is connected to wifi,but every several minutes later,I just can not connect to webpage,then I have to shut off iPad and turn it on again,and several minutes later the same thing happens again,how can I deal with this?

Why I can not go to webpage even wifi is on?it happens every 6 minutes.......

Is it the same webpage everytime? And is it exactly 6 minutes?
If you have control over the modem and wifi router, i.e. your personal router in your home, I would powercycle your modem and router and see what happens.
1. unplug the wifi router's power cord
2. unplug the modem's power cord
3. wait 10 - 15 seconds (I usually wait about a minute)
4. plug the modem back in and wait for it to stabilize
5. plug the router back in and wait for it to stabilize
6. try to to to the web page again.
And while I am waiting for my modem to start back up and get itself connected to the internet I usually restart my iPad/iPhone. Hold the Home button and the Power button down at the same time, wait for the apple logo to appear and then wait for the device to to a restart. Very much like rebooting your PC.

I have just bought a 2nd hand MacBook pro and need to wipe the previous owners details. How do I do that?

Hiya, so I've got this old MacBook Pro and need to wipe the admin user but have no password to work with. Can anyone tell me the easiest way to get rid of her and set myself up please? Thanks.

You will need the original Tiger installation disks. Insert the install disk, open Disk Utility from the UTILITIES menu, erase the HDD and inatall the OSX. That will create your own Apple ID. The second option is to use a retail Leopard or Snow Leopard disk instead, but they do not come with all of the applications.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Ciao.

I have a balance of 0.95c on my apple id (from gift card) but now i moved, and i want change the country and credit card. How can i do that?

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