I have a balance on my itunes account that I want to use but it wants a code (because of a new phone), the card is gone. how do I use my balance?
I have a balance on my itunes account that I wan to use before it expires. I have a new computer and new iphone, so itunes wants a code from the back of the card. The card is long gone. How do I use my balance without this code?
As I said, some items cannot be purchased with an existing credit on an account no matter how much it is. It can only be purchased with a charge to a credit card.
Similar Messages
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Can anyone offer any advice?
The songs belong to the owner of the itunes account from which they were purchased.
Your computer would have to be authorized to her account. -
I want to transfer my iTunes balance to my grandson, is this possible?
Unless it contains a gift card's entire balance, no. If it does, click here and request assistance.
(75472) -
hey everyone, so i accidently changed my country, i don't know how but i did and now i want to change it back but in order to do that i need to spend all of my lef over money... thats the problem i only have 40 cents left nd nothing is 40 cents. Can anyone tell tell me how to get rid/spend 40 cents please??, someone please help
See:
How to manage unused iTunes Gift Card and Gift Certificate balances -
My checking account was debited by itunes for a subscription i did not order. How do I go about having it taken off? The entire Apple website and the itunes website is competely non-helpful for resolving problems. They should make their site equally as unfriendly when it comes to enticing you to buy their products.
You could simply type "Contact itunes support" into the google search bar. This would give you the link to contact itunes support.
Or you could just click the word Support at the top of this page, then click the link under Contact Apple Support. -
Can I compress my songs in itunes - currently my 1600 songs are taking up 14 GB of room - I was told that the nano 8 GB could hold up to 2000 songs - is there a reason that my 1600 are taking up so much space. Someone suggested removing the album covers - is there a was to compress the songs I have out there.
1600 songs... it depends the individual size of each track. Not all tracks take up the same storage space.
If you want to have all 1600 tracks on one iPod, you need a larger iPod. -
How do I talk to some human that can tell me what a charge is for on my i tunes account.
I find a $9.99 Pandora charge that I can not figure out what it is???????????You could simply type "Contact itunes support" into the google search bar. This would give you the link to contact itunes support.
Or you could just click the word Support at the top of this page, then click the link under Contact Apple Support. -
Can I use headphones/headsets with my ipad3 because they arnt included in the ipad box so any of u used it and from where I can have them ?
Yes you can use earphones or earbuds. You can use iPhone or iPod earbuds and there are many other headphones that will work with the iPad - and bluetooth headphones wiill work as well.
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I have a dollar amount balance on my itunes account... can i use this to purchase apps for my MacBook Pro?
You should be able to. As long as you are signed in to the same AppleID that has an available balance. The services are linked.
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I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.
Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb -
Question why has my balance on my itune account have totally disappeared when I have only been using it for less than a year? had still fair bit of money in it too. around $60
First, make sure you're logged into the iTunes Store using the account ID and password you set up, or used, when you redeemed your card/gift. If you are, try signing out of the account and back in.
If you're sure you are using the correct account and that you're signing in to the iTunes Store, and signing out and back in doesn't help, go to the Purchase History and review your purchases to make sure that you should indeed have a balance left. iTunes doesn't always refresh the balance it shows, so it's possible you spent the money and it just wasn't being reflected in the display. This display error can usually be corrected by logging out of the iTunes Store and then back in.
If you confirm that you should have balance left but the iTunes Store isn't showing it correctly, send a message to the iTunes Store customer service department through the contact form you'll find by selecting the most applicable section of their Support page (select the Contact Support link and follow the instructions) and explain the problem to them.
Good luck. -
I have a balance on my iTunes account but cannot make a purchase?
I have a balance on my iTunes account but cannot make a purchase? I have updated all software etc. but keep getting message to say I need to confirm my payment choice before I can make a purchase! Credit cards/debit card and one click are the options along with opportinity to redeem a gift card. Help please?? Thanks
Contact iTunes Support - http://apple.com/emea/support/itunes/contact.html - and ask them to clear your balance.
How to manage unused iTunes Gift Card and Gift Certificate balances -
How do you pay the outstanding balance on your iTunes account?
I have an outstanding balance on my iTunes account somehow, and o can't download anything or update anything on my phone, it just tells me to update my card info and then tells me my security code is invalid. Which it's not. I could update my stuff on the computer but I had to uncheck the box that says "authorize this card to pay the outstanding balance on your account" I have enough money to pay the balance, but I just wanna know know
How to pay the dang thing so I can fix everything and make it so
I can download the stuff again.Settings>iTunes and App Stores>Apple ID>View Apple ID>Sign-in>Payment Information
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Why can't I access the balance in my iTunes account? Why does the process always end up on the credit card page instead of accessing my balance?
Alice Vanderlund wrote:
Why can't I buy more international songs in the U.S. iTunes store??
Because the owners of the songs have not licensed them for sale in the U.S.
Apple doesn't have any say in the matter. it's up to the owner of the distribution rights for the music. -
Is there any way to transfer my apple gift card balance to my itunes account.?
You know you can normally redeem sucg cards under your normal iTunes account?
I just don't think there's a way of transferring balance or purchases from one account to another.
If you have portable devices, you can I believe authorise a single iTunes library for different accounts AND transfer different account material to a single iPod/iPhone etc
AC
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