I have a black screen after boot up but the mouse is behaving normally. What's wrong?

Hi, today I turned on my Pavilion DV9500t after shutting it down for an hour. It booted up Windows 7 64-bit normally (the welcome screen was lasting longer than usual) but instead of going to my desktop the screen went to black with the cursor behaving normally and not blinking. No keyboard functions work though.
I've booted from the install disc and from there I repaired start up(no problems found) and restored to previous points several times without success.
There are no error messages and I haven't noticed any odd behavior leading up to this. Any suggestions as to the cause and its cure are greatly appreciated.
This question was solved.
View Solution.

I would suggest restarting your unit and pressing F10 to get into BIOS. While in BIOS, i would run the hard disk self test in the diagnostics tab and see what the results are.
I work for HP.
Please click the White Kudos star on the left to say thanks.
Please mark Accept As Solution if this resolves your issue.

Similar Messages

Black Screen After Boot up

My T420s (2 months old) recently has been giving me a black screen after boot up (no "Thinkpad" image is displayed during boot up). System totally unresponsive -- I have to push on/off button multiple times. Subsequent boot up usually OK. Sometimes once I'm up and running, upon entering sleep mode, the machine will not wake up.
I have adjusted power management setting and and up-to-date on all drives. HELP!!!

if this is constantly occurring this would mean something is wrong with the Thinkpad's hardware, since this laptop is fairly new, you should consider getting it fixed under warranty.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

HT4623 I updated my ipad to iOS 6 yesterday and it worked immediately after update. I left home for about 4 hours and when I returned I was uable to get my ipad to come up. I only have a black screen. When I press the on off button nothing happens.

I updated my ipad to iOS 6 yesterday and it worked immediately after updating my ipad worked as it should. I left and came back in about 4 hours and have a black screen. When I press the on off button nothing happens. Help.

Assuming that the battery isn't empty (and it can take up to 15 minutes of charging before it will respond), then have you tried a reset ? Press and hold both the sleep/on/off and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

All my downloaded(digital copy) movies will no longer play in itunes, i get a black screen, and no sound, but the time keeps going. how can i fix this?

All my downloaded (digital copies from dvds) won't play in itunes. I get a black screen and no sound, but the time keeps moving. How do i fix this?

Hi 22chill,
I recommend that we delete and re-download the movie from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

My screen turns white after trying to unblock the iphone. Any guess what s wrong?

Hello.
Good afternoon
My screen turns white after trying to unblock the iphone. Any guess what s wrong?

Please define "trying to unblock the iphone".
What EXACTLY did you do?

I have read up on all about crashes and i cant even open it in safe mode :( i have tried deleting it and reinstalling it but the problem still persists. What would you suggest i do and is there any way i canget hold of firefox 6 for mac?

i have read up on all about crashes and i cant even open it in safe mode :( i have tried deleting it and reinstalling it but the problem still persists. What would you suggest i do and is there any way i canget hold of firefox 6 for mac?

Does the regular Firefox 8 release version work or does the version crash as well?
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Replacement LCD install problems, black screen after boot.

Hello,
Just replaced my broken LCD screen (model LTN170CT10) about a third of the screen was just vertical white lines and you could see a dark patch where the LCD was broken.. After quite a lot of searching I found a suitable replacement the same as listed on this link - http://www.powerbookmedic.com/17-Inch-MacBook-Unibody-Display-LCD-Screen-NEW-p-1 7383.html
My original screen was the matte anti glare so I decided to change to glossy as trying to find the aluminium bezel was proving impossible, anyway I followed the guide off this website and proceeded to replace the LCD, now after I boot all I get is a black screen, can't see any image at all, totally black. I opened the mac back up and checked all the cables and everything seems to be connected right but I still get the black screen. I thought I must have bought a DOA but I've tried the original LCD and that is just black as well.
Connected and external monitor and the mac is booted no problems, checked everything else worked, bluetooth, isight , airport etc, everything works fine apart from the display.
Systems profiler shows this -
http://i114.photobucket.com/albums/n265/remrok/Screenshot2011-02-24at003756.png
I've zapped PRAM and reset the PMU and still nothing
Any ideas of what to check next or any other info would be greatly appreciated.
Thanks,
Liam.
Update -
After screen sharing the Macbook Pro on my G5 I tested the brightness buttons on the the Macbook's keyboard and sure enough I can see the settings go up and down. The contrast buttons don't do anything though the icon comes up on the screen and looks as if the contrast is turned all the way down and there is also a circle with a line through it, pic here - http://i114.photobucket.com/albums/n265/remrok/Picture1-4.png,

repost in the Boot Camp forum: https://discussions.apple.com/community/windows_software/boot_camp

HP Envy 15 Laptop Notebook Windows 10 Black Screen After Boot

Hello, My issue invloves my laptop notebook which is the HP Envy 15, Product Number: A9P60UAR#ABA. I recently upgraded to Windows 10 from my Windows 7 and experienced issues involving very long boot times to load to the log in screen and then all I see before I get to the login screen is a completely black screen with no curser for over a minute on average. I used to be able to load to the log in screen in an average time of 10 to 30 seconds with Windows 7. After I log into my pc and reach my desktop I tried to put my pc in sleep mode and then try to wake up from sleep mode and then the black screen that happened when I booted my computer happened for about a minute to two minutes before I was able to see the log in screen, usually with my computer completely skipping the password requirement. This issue is quite agrivating and I have reverted back to Windows 7 sinse this began to happen. I am willing to upgrade back to Windows 10 because I am able to revert back to windows 7 easily. Im not sure if I can fix this issue at this point in time with the lack of updates for drivers with my laptop some how or if others are experiencing the same problem. If there is more information required to help I will be glad to help with the information. If anyone could help it would be much appreciated.

Well..
I found my own solution, for anybody interested:
Now, I am not entirely sure if the video driver crashing is related, because it is working fine now.
But, what I did was hit F8 at boot, went to Windows recovery tools area, and ran system restore to a restore point created by Revo Uninstaller before it uninstalled the AOL Registry files, and it booted up fine.
My thinking, and probably everyone else reading this, is that when it uninstalled the AOL registry files, it must have caused some sort of problem? I scanned the Revo Uninstaller (and the crack I downloaded from PirateBay) with AVG before I even used it, and there was no virus, trojans, malware etc, etc. It was clean. So I don't think it was a virus or anything of that sort. My only thinking is that it must have uninstalled something it shouldn't have, causing Windows to stop functioning.
Don't think it was a RAM problem, because I first booted with my old 1GB module (after the restore) and it booted fine, powered down, and put my 2GB in, and it is working fine. Although I am running off of AC power right now - my battery isn't attached. That is the last variable left untested. I will most certainly post again if something goes wrong when I put my battery in.
I hope you guys want to discuss this, and maybe this will help someone else who has this problem, although mine seems pretty unique.
Josh

Black screen after booting

I've downloaded arch linux (2013.12.01 and 2013.11.0) , then I copied the iso in my pendrive using dd , but arch is not booting , a black screen appears . Then I tried to install t in virtual box . After selection i686 , the screen goes black and nothing happens . What can I do ? I'm a absolute newbie , this is first time i'm installing arch linux . and i'm not an expert , previoustly i used ubuntu , now want to taste arch . I'm again saying that i'm not a command line expert . May be the roblem is solved here , but i can't understand what to do . please help
Last edited by Tahsin (2013-12-04 20:41:42)

Hello,
and welcome to the Arch board. I came from ubuntu, too and I can guarantee you, you have some frustrating moments ahead of you. But you'll also be rewarded once you get a better understanding of a linux system and once it's all set up the way you want it to have. So stick with Arch!
As to your problem: I presume you can see a menu once you boot the arch-iso, right? Before you choose anything you can add options at this point. The blank screen might be caused by automatic modeset. So hover over the menu entry you want to choose (like i686, x86_64, uefi) and look for a key to press to ad boot-options and add:
nomodeset
to the kernel-line and see if you are able to continue with your installation. (I had this kind of issue with an old P-III laptop).
Greets
A
Last edited by andmars (2013-12-05 08:22:31)

[SOLVED] Black screen after boot

Hello,
I've been running Arch for a while now successfully, and decided to give Windows 10 a go, so I installed it on the side. Naturally, Windows overwrote the Grub2 bootloader, but I knew that was going to happen.
So after playing with Windows 10 for a while, I decided to go back to Arch. I put in the Arch Live CD, chrooted into my Arch installation, and ran the grub-install commands
# grub-install --target=i386-pc --recheck=/dev/sdc
# grub-mkconfig -o /boot/grub/grub.cfg
Grub reported no errors, other than something "invading" block 32. But nevertheless reported "success".
I reboot, and sure enough Grub is there, but when I try to load Arch, the first time I got a message that it was re-checking the /dev/sdc3 (which is where Arch is installed, /dev/sdc2 is where Windows is) because it's mount time is "in the future". That check ran for about 10 seconds, then proceeded with "normal" boot. The problem is... I see the message "/dev/sdc3 is clean" after which the SDDM (former KDM, the display manager) should load.
But all I see is black screen (not screen turned off, just black). I tried going to tty's (Alt+F1 to F5), but couldn't. I erased the Xorg.0.log (through another chroot) and rebooted with the same problem, then accessed the log later only to find them empty. I tried disabling SDDM and enabling GDM which I had installed, same problem.
What could it be? I don't even know where to look, as I don't really see any error messages anywhere.
Thanks!
Last edited by Deusdies (2014-11-08 04:54:46)

Once again duck programming, err, problem solving to the rescue.
I chrooted again and removed the nvidia drivers and disabled sddm. Installed xf86-video-noevau drivers and rebooted. This time I was greeted with tty1. Success!
Did some more fiddling, but I think it was the SDDM that was the culprit. I uninstalled it, and installed LightDM (with kde-greeter). Enabled the lightdm using systemctl, also removed the noevau with nvidia (back to proprietary), rebooted, and voila, it works! I am greeted with the login screen.

Black Screen after Boot Camp

Hello,
i want start saying that i don't speak english so i want apologize for my text error, anyway, as the title say after the creation of boot camp partition, i start to install Windows 7 Ultimate and it gone fine, but after this the installation requires system restart, i press "Alt" and choose to boot in Windows partition and then come the black screen with a flashing dash in the top left, i wait for 4 hours and nothing. After this i tried more times to install Windows and i try to reset PRAM and SMC too, but nothing.
Please Help me.

repost in the Boot Camp forum: https://discussions.apple.com/community/windows_software/boot_camp

Black Screen after ASUS logo but before WINDOWS logo and logon screen

Ok. So I have a custom built PC with an i5 Intel core and windows7.
PC was working fine, but the next day after booting it up, I would get the usual ASUS logo with "press f2 or del to enter bios"... and this is usually followed by a 2 second WINDOWS loading bar going into the logon screen. But after the ASUS logo,
the loading bar doesnt show.. and the screen just dims like it went into sleep mode and nothing can wake it up or anything. The PC, fans and everything are still running and working fine.
From what Ive read up and researched on this so far.. it may most likely be some sort of admin/privilege issue. But I have no way of entering safe mode. Pressing/holding F8 brings up a boot up menu, not the advanced boot options to select safe mode T_T.
What do I do?

Hi,
Like Rick said, it sounds like your computer is with problem instead of Operating System.
Thus I suggest you send your computer to ASUS support center to take a hardware detection.
Karen Hu
TechNet Community Support

HT5858 I have had difficulty launching sites from within my email messages. So, in trying to revert to the default settings on my iPad I went into "Settings" and reset everything. Now, I have a black screen with a white apple and a white line! What do

For the last severl weeks I have had difficulty launching sites from within my email messages. Thinking that I may have gone into "Settings" and set something wrong, I decided to reset to the default settings. So, in "Settings" I chose reset everything. Now, when I turn my iPad on all I get is a black screen with the picture of a white apple and a white line below it. Nothing else works. What can I do? Do I need to send this back to Apple to be restored?

You will hopefully be able to restore it yourself. It sounds like you erased all constant and settings rather than resetting all settings. But I'm basing my theory on the fact that you are seeing the Apple logo with the white progress bar (the white line) on the screen. That's what you would see if the software was being reinstalled and then it stopped on you. If that is what happened, you need to restore again and most likely need to use recovery mode.
You can read about recovery mode here.
Recovery mode - Apple
However ...... If you are seeing the white line when you turn the iPad, let it go for twenty minutes or so, before you try restoring again. There is possibility that the software is still be installed and it can take a while before you see that white line move at all indicating that progress is being made.
Frankly, I don't think that the software is still being installed, but since you didn't say specifically how long the iPad has been like this, it could just be that the software hasn't finished installing yet. If you know better - meaning that it's been like this for hours or longer, then you do need to restore the device.

Power Mac G4 MDD 1.25GHz DP often completely locks up in the first few minutes after booting, sometimes with the spinning beach ball, normally with a very high pitched whining noise.

Over the last few months my Mac has developed a worrying habit.
Within the first few minutes of starting it up (perhaps on average about 50% of the time) it will completely lock up. This may happen at the Log In screen (if I start up the Mac & then leave it for a while) or during normal use.
Often the first symptom is a very high pitched (but quiet) whining noise that seems to come from the loud speaker on the front of the Mac. The pointer may freeze at this point, or it may still be moveable for 5 or 10 seconds before it freezes. It sometimes turns into the spinning beach ball during this. Once locked up the only way I can restart the Mac is to hold down the power button on the front for a few seconds to completely reboot the machine.
Once the Mac has restarted, it usually behaves normally, almost always for the rest of the day. The initial lock up & resulting restart only normally seem to happen the first time I use the Mac that day.
The only peripherals attached to the Mac (apart from the display, keyboard & mouse) are an ADSL modem, a USB printer and a pair of Apple Pro speakers, and this setup hasn't changed since long before the problems started, so I'm confident that I can discount the peripherals causing problems. I doubt that unplugging the speakers, for example, would have any effect.
I've run Disc Utility, OnyX and DiscWarrior without anything major cropping up. My instincts (I've been troubleshooting Mac problems for 16 years) tell me that I have a fundamental hardware problem, possibly with one of the 4 RAM DIMMs installed.
The RAM configuration is shown in the attached screen grab.
I'm considering removing one DIMM, running with 1.5GB of RAM rather than 2GB for a while, and repeating with a different DIMM removed each time until I can hopefully isolate the dodgy DIMM.
Do people feel this is a sensible approach, or should I try something else first?
Many thanks.

Sometimes visual inpection will show bulging tops/sides., my guess is if it is it's most likely in the PSU.
Possible cheap fix, You can convert an ATX PSU for use on a G4...
http://atxg4.com/mdd.html
http://atxg4.com/

Black screen after boot but before login screen

Hi,
I have a windows server 2012 machine running ADDS, recently I installed new hardware in to the machine but when I turned the server on windows would not fully load, in Safe Mode nor normally. So I removed the hardware I had installed but it
was still like it. The only mode I can boot and interact with the login screen is in Active Directory Restore Mode
Current config
HP DL360 G5
4GB RAM
Windows server 2012 r2
Jordan Harvey

I don't see 2012 R2 listed but you'll surely want the proliant support pack installed.
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=1121420
I wasn't able to find it here either.
http://www.windowsservercatalog.com/results.aspx?&text=dl360+g5&chtext=&cstext=&csttext=&chbtext=&bCatID=1282&cpID=0&avc=10&ava=80&avq=0&OR=5&PGS=25&ready=0
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

I have a black screen after boot up but the mouse is behaving normally. What's wrong?

Similar Messages

Maybe you are looking for