I have a black screen and have been trying to get this fixed since 12:30 today!!
I have power of attorney and brought this to your "Corporate" store today, however, I was told it will take you 48 hours for someone to review my legal document for possible approval. I provided your store with all of our passwords and signed into our acct while at the store. Not good enough. My husband left yesterday for a deployment however, he did call earlier today to add me to our account.
I can hear text messages, phone calls and social media notifications but can't see them. I did have a rep call tech support who felt it was a backlight issue and needed repair since pushing all three buttons at the same time did nothing to fix the issue.
It would have been better if he made you an account manager than actually having a PoA. With all legal document like that it'll take a few days to process and ensure they are legal documents. Once he has you set up as a account manager you can do everything except cancel lines I believe. You might not be able to add lines.
Similar Messages
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Someone is using iturnes with my credit card without my permission and I want my credit card number removed. I've been trying to get this matter resolved for months. I've lost all patients with this matter. I want my credit card number removed from your business.
Virginia Mezger
<Personal Information Edited by Host>Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are we your fellow users.
Since you don't say what resources and methods you've been attempting to get this matter resolved, it's difficult to offer suggestions. But if your credit card has been used without your permission, your primary recourse should be to your credit card company to report the unauthorized charges and have them issue you a new credit card. If your card has been compromised such as to make unauthorized charges on the iTunes Store, it's highly probably that it can be used elsewhere.
As to removing the card number from your iTunes Store account, see:
http://support.apple.com/kb/HT1918
You should be able to change or remove the card information there. If not, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store, if you have not done so already. If you have, please post back with a summary of what they told you and perhaps someone can offer additional suggestions as to how to proceed.
Regards.
Regards. -
having problems watching a tv series on iTunes on my macbook pro. bought from iTunes on this device but when i go to play it all it does is have a black screen and nothing happens or plays at all. any suggestions?
Hello toddy7,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
Mac: Choose iTunes > Check for Updates.
Have a nice day,
Mario -
HT1752 I have a black screen and I hear 6 hissing sounds durring start-up on my mac
I have a black screen and I hear 6 hissing sounds durring start-up on my mac, I have an old 1999 (possibly G5 PPC)Imac computer
Blank (lighted, but black) screen with cursor at bootup
[SOLVED] - Macbook Air Sleep/Wake problem
Dark screen on start-up can only see curser -
iphone 4s is working for example can play,music recieve texts ,calls ect but has black screen and have tried the force shutdown method but still can see what im doing on the screen
Did anything happen to prior to your phone acting this way? It sounds like your screen is dead, but it is hard to say without knowing what what the cause.
1) was this a gradual problem? Did the phone screen start dimming a couple months ago and now has degraded or after some event (known or unknown to you), the phone started behaving this way.
2) Can you give more specifics on the problem? You said you have a black screen, but also you can see what you're doing on screen. Is the screen just really dim? Is the screen completely black? Does anything else besides attempting to reset the device cause it to flash white? -
How do I back up and restore my ipod touch if when i connect it to itunes It does not appear in the devices column? I have a white screen and have tried holding down the wake/sleep and home buttons and that is not working. Please help
Take it in for repair/replace to your local Apple retailer.
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hello ive been trying to get this matter token care of for the past 24 hrs and still no help im getting very upset now I paid 100 plus $$ to have this program that isn't even working I would like to speak to someone about on the phone I got a 1800 number for tech but everytime I call it hangs up and says to chat........ ive been doing that all day yesterday its kinda getting old telling the same thing over n over again so I would like some real live help a number I can call or someone can call me 402 802 1211 everytime I try to do something on this it ask for my serial num I put it in and it says invalid number and when I do my pics it has trail across them
Hi,
I'm sorry to hear that you are having problems but this is a user to user forum and only occasionally visited by Adobe staff. Depending on your version of Photoshop elements, you may be able to get help through the chat sessions starting here
https://helpx.adobe.com/uk/contact.html?promoid=KLXNA
If you give us details like your operating system, Photoshop elements version and the problem you ae having, someone may well be able to help you.
Brian -
HT1414 I have a white screen and have done a restore twice any suggestions
I have a white screen and have done a restore twice any suggestions?
If restoring as new (without using a backup) didn't help, the phone has a major hardware failure. Take it to Apple or whoever provides iPhone service in your country.
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My iPad was upgraded to iOS 8.3 software while plugged in. This morning, the battery is almost dead, and I have a black screen. Not sure the iPad is even charging! Any thoughts on what to do? Thanks.
The update is iOS 8.1.3 not iOS 8.3.
Have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost. -
I have a black screen and is not charging what should i do?
i have a black screen on my iphone what should i do?
Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's a reboot.
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iawhile back i tried the breast cancer awareness persona. when i got rid of it, i ended up with a black screen except for the toolbars. i have tried everything to get rid of it but everything i try doesnt seem to work. any ideas?
Oh right, see [[safe mode]]
# try to tick '''reset toolbars and controls''' in the safe mode dialog,
# press '''save changes and restart'''.
If that doesn't help then please attach a screenshot with your next post. -
Why does my iPad have a black screen and won't turn on even when I try charging it
I just got a survivor case today and put it on my iPad and it stopped working and just has a black screen even when I try charging it
Not charging
1. Reset iPad
2. Try another wall socket
3. Try another cable (make sure it's an original Apple cable)
4. Try another charger (make sure it's an original Apple charger)
5. Clean Lightning port with compress air or new paint brush -
I have been faced with a Black screen this morning when I have gone to sign in/open my Macbook air this morning. I can see that the keyboard seems to be on as the caps key when pressed is lighting up as is my charger cable link, however have noticed that the apple logo is not lit up. Any thoughts?
Try resetting SMC and NVRAP and then reboot.
http://support.apple.com/kb/HT3964
http://support.apple.com/kb/PH4405
Try booting the Recovery Partition. Power off, boot and then hold down the Command and R keys. Is the screen still black? If so it is not a software problem so take it in for diagnosis and repairs. Make a Genius Bar reservation http://www.apple.com/retail/geniusbar/ or find an Apple Authorized Service Provider https://locate.apple.com/country .
If you are running Mavericks try upgrading to 10.9.2. It has a fix for black screen problems. -
YouTube shows a black screen and i don't know how to fix...
YouTube shows a black screen... what do i do/
Run through this list and get back to me if it was a assist or not
Step by Step to fix your Mac -
Hello. I would really appreciate anyone's help. I just updated my I Phone. I am not a tech savvy person, although I am a writer. So, please understand. I just got an I Cloud account. I am about to get a new I Phone tomorrow and therefore, I need help. I need to know how to back up notes on my computer. It is not a MAC. Can someone help me? It will not allow me to.
iPhone 3G is Old technology. When it was launched it had iOS 2.0. Currently, the highest it can go is iOS 4.2.1 and therefore can not handle many newer applications. As you have recorded, it is giving good service for which it has been designed.
Needless to say, if you want to use applications as stated, you must have at least 3GS, whose current is iOS 6.1.2. On the lighter side; Rather than updating iOS they are asking you to update iPhone (Technology). Cheers
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