I have a BRAND NEW I Mac and cannot login

I have a BRAND NEW I Mac and cannot login as the user....

Sounds like you forgot your username/password of somebody changed it.
You can follow the steps in http://support.apple.com/kb/HT1274 to fix it.

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I have a brand new mini mac and a new apple TV. Both have been updated and can see my movies in itunes. I can use Netflix and stream music. I have tried to use my old laptop and it streams video fine. But my new computer only see a spinning circle.

I have a brand new mini mac and a new apple TV. Both have been updated and can see my movies in itunes. I can use Netflix and stream music. I have tried to use my old laptop and it streams video fine. But my new computer only see a spinning circle.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

I have an existing mini mac and 4 tb external drive. My iTunes library exists on the external drive under /itunes... I have purchased a new mini mac and I want to leave the library where it is but move to new mini mac.. what do i need to do ?

I have an existing mini mac and 4 tb external drive.
My iTunes library exists on the external drive under /itunes...
I have purchased a new mini mac and I want to leave the library where it is on the external drive but move to new mini mac and have it show as it did on the old mini mac..
what do i need to do ?
I have found multitude of articles about moving itunes to external drive or other similar things but I don't want to move itunes from the external drive, just change mini mac machines and have everything in itunes the same..
Thanks

I had already tried that one and got this...
below is screen shot of what is on the new mac mini
and what is on the external drive now connected to the new mac mini..
There are no media files on the mac mini just the library files and on external just media files..
Do I need to copy anything over from the old mac mini ? xml files ? .. the itunes folder on old mini is about 840mb in size which looks to have artwork ect ? .. I am fairly computer literate, but this one has me stumped.. ?
thanks for help

I have a brand new Ipod touch and it will not sync.

I have a brand new ipod touch and I cannot get it to synch with my itunes. I have two other Ipod Nano's that will synch up just fine. The computer has windows XP with the latest service pack on it. It does not recognize it as a device in windows, but sees my other two ipods. I have the latest itunes software on it. I even uninstalled it and reinstalled per the apple web site. I connected the ipod touch to another cpmputer and the usb port sees it as a device just fine. What do I need to do to this thing to get this computer to see it?

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
The iOS devices use differnt drivers than a Nano and other simple iPods

I'm being shown an error pop-up message periodically saying "There was a problem connecting to the server. URLs with the type 'file:' are not supported." I have a brand new MacBook Pro, and at no time am I actually having trouble connecting to the server.

I'm being shown an error pop-up message periodically saying "There was a problem connecting to the server. URLs with the type 'file:' are not supported." I have a brand new MacBook Pro, and at no time am I actually having trouble connecting to the server, but this message continues to pop-up several times a day at random intervals. Is there something I'm doing wrong? Or is my computer just having a glitch? Other than that, and a mildly sticking caps lock button, it's working perfectly.
Thank you!

Alright it didn't solve it. Any other suggestions?
I haven't suggested a solution yet. I want to know whether you still get the messages while Time Machine is disabled. Do you? If so, try any or all of the solutions proposed in this thread:
There was a Problem connecting to the...: Apple Support Communities

I have a brand-new elitebook 2740p and the battery won't charge. I have tried all info found so far

I have a brand-new elitebook 2740p and the battery won't charge. I have tried all info found so far, including info provided on this forum. I also followed the instructions in the Other Problems forum of the Notebook. How can I get my battery to charge?

See also this thread [/questions/951097] for instructions.
For forum cross referencing purposes
* Crash Report for CrashID bp-277ee840-e3b2-4977-a7cd-683db2130225
** Crash Signature: TlsGetValue
** [@TlsGetValue]
**Related Bug 830531 REOPENED --- [Win8] crash in XPC_WN_Helper_NewResolve mainly with AMD Radeon HD 6290/6310/6320/7290/7310/7340 (Wrestler Asic)

TS4268 have got a new iphone 5c and cannot activate imessage or facetime

Have got a new Iphone 5c and cannot activate imessage or facetme, I have tried lots of different things now and it is driving me mad!!!!

iOS- Troubleshooting FaceTime and iMessage activation

I have just bought new iPad Air and cannot get it to start.

I have just bought new iPad Air and cannot get it to start. Am I doing something wrong or could there be a fault in the new iPad?

OK - Item turned out to be faulty and was returned to seller for replacement. No futher follow-up required.

Brand new to Mac and IPad. I have comcast email on my Mac and it works great. My girlfriend has yahoo mail but considering doing iCloud mail when we set up the iPad. Need convincing to use iCloud mail. Any thoughts would be helpful. Thanks

I'm new to Mac and IPad. I have Comcast mail on Mac and it works great my girlfriend has Yahoo email but is considering ICloud email when she sets up the iPad. Without technical jargon... In iCloud email a wise change? Thank you.

Welcome to the Apple Community.
That's really a question for you to answer yourself, changing an email address may not be the best of ideas if it's well known to others. On the other hand iCloud mail is an IMAP account (it syncs between devices) which may be an advantage if your current address is just a POP account.
I use my iCloud address for secondary mail in conjunction with my main address.

I have a brand new ipod touch and it wont connect to itunes or my computer!!??

I have a brand new ipod touch however when I connect it to my computer, itunes does not recognise it and neither does my computer. The drivers have downloaded and are showing working. I have tried uninstalling and re-installing itunes as discussed in support centre however nothing seems to work. The ipod itself just has the connect to the computer on the screen, is fully charged and when plugged in a little lock sign comes up for a second or two above the itunes icon!!! Let me know if you have any further suggestions please.

Thanx for you suggestions, I used my old xp laptop...update software and my ipod connected however the memory is not large enough to hold my itunes library so I could see it was not the cable or the ipod at fault.
I have tried to connect to my vista laptop again and have tried all of the suggestions in troubleshooting again...I have even upgraded to windows 7 to see if that cleared the problem....and....my computer has located my ipod but is only recognising it as a digital camera so back to the drawing board...
Please have you any other suggestions???

I have a brand new ipod touch and when setting it will not connect to my home wifi, even though it is working with all other devices

I have a brand new, just out of the box, ipod touch that will not connec to my home wifi. The connection works with all other devices.

What happens when you try to connect?
Error messages?
Does the iPod see the network?
Have you tried other networks?
See:
iOS: Troubleshooting Wi-Fi networks and connections

I have a brand new iopd nano and it will conect to my laptop but when itunes opens it disconects ipod :-(

I have a brand new ipod nano that will conect to pc but when i open itunes it disconect and itunes error msg....ipod has been detected but cannot be indentified properly. I have uninstalled and reinstalled itunes and spent hours trying to access itunes with my ipod . I am not very cluey with PC as my daughter gave me both laptop and ipod as gifts :-) Please help :-(

Hello Lea64,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/ts3218
Verify that your computer meets the minimum system requirements
Verify that iTunes is installed and updated
Restart the computer
Verify that Apple Mobile Device Support is installed
Verify the device's USB connection
Verify that the Apple Mobile Device Service and iPod service are both running
Verify that the Apple Mobile Device Driver is installed
Remove and reinstall iTunes
Best of luck,
Mario

Brand new to Mac and having some issues with my MBP mid 2012

I am hoping someone can offer some advice to me, I am about ready to tear my hair out. I bought a mid 2012 MBP from best buy open box for $2000, it is the model with the 750gig hard drive and 8 gigs of ram. I has Mountain Lion on it and I have done all the software upgrades. I do not have a lot of software installed on it but it does not seem to be running right. I have had it about three weeks or a month and it appeared to be running okay most of the time.
I tried putting parallels 8 on it so I could run some of my windows apps and I installed windows 8 and nothing else and it brought the laptop to a stand still it was crawling so slow I unistalled the software. The past few days I have noticed that when I open the lid and it wakes from sleep the keyboard and mouse are unresponsive for upto a minute.
However today has been the worse by far. I am trying to copy some files about 300 gigs worth from a external drive to my hard drive so I can reformat the drive and while it is copying I am not able to do anything, surf the web, use word or anything because anything I try to do locks the computer up for several minutes or I have to force quit. The voice dictation feature no longer works when I press fn twice, nothing happens at all.
Is this normal, I mean I am very disappointed that a $2000 computer cant copy some files and surf the internet or type a word doc at the same time. Do I have a bad mac or am I expecting to much????? I am a therapist and use this laptop to take and store all my client notes I bought a mac because I need something dependable and reliable.
If this is not normal what do you suggest?

That would be your best bet. There is a reason someone returned it. Most people that buy a Mac, except me, never return them. Even if they don't run right. So for someone to return that unit they either didn't care for Mac OS X (that is why I return the first 2 I had) or there was something very wrong with it.
scampbell70 wrote:
That is what I am thinking as well Shootist007. I am a best buy silver reward member and I have 60 days instead of 30 on all returns and I am thinking I may return it, pay the extra $200 and get a brand new one.

HT201269 hello, i have a brand new iphone 5 and when i tried to restore from a back up (my latest 4s back up) i had to update the ios on the iphone 5 first. I was prompted to restore it as a new iphone and then do the restoring. How do I resotore from t

how do i restore my backup from an iphone 4s to a brand new 5? my 5 had to be updated to the newest ios and therefore was prompted to restore as a new iphone first

Did you follow the article you linked above? An iPhone running a new version of iOS can be restored by using the backup of an iPhone running a lower version. You can also follow this article:
iOS: Back up and restore your iOS device with iCloud or iTunes

I have a brand new iPad 2 and it is not being "seen" by iTunes for Windows (64 bit Win 7)

I originally had my iTunes library (music, apps, etc) on a MacBook. Used "home sharing" to drag over most of my collection to my new Windows 7 laptop. All apps, music, etc show up fine in iTunes on Windows but when I unpacked my new iPad 2 and plugged the apple cable into the USB port on my Windows laptop and the other end in my iPad 2, no synching occured nor did the iPad 2 show up on the left-hand list on iTunes.
Any idea what might be wrong? I did already try different USB ports. Each time I plug and unplug I get the audible notification from my laptop that the cable is disconnected and/or connected. so it's not a hardware issue.

A Couple of questions..
Is the location shown under preferences/Advanced/General still showing the correct location?
Is the check boxes under this checked or unchecked?

I have a BRAND NEW I Mac and cannot login

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