I have a brand new iopd nano and it will conect to my laptop but when itunes opens it disconects ipod :-(

I have a brand new ipod nano that will conect to pc but when i open itunes it disconect and itunes error msg....ipod has been detected but cannot be indentified properly. I have uninstalled and reinstalled itunes and spent hours trying to access itunes with my ipod . I am not very cluey with PC as my daughter gave me both laptop and ipod as gifts :-) Please help :-(

Hello Lea64,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/ts3218
Verify that your computer meets the minimum system requirements
Verify that iTunes is installed and updated
Restart the computer
Verify that Apple Mobile Device Support is installed
Verify the device's USB connection
Verify that the Apple Mobile Device Service and iPod service are both running
Verify that the Apple Mobile Device Driver is installed
Remove and reinstall iTunes
Best of luck,
Mario

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