I have a brand new iphone 4 but after trying to activating it through wifi it says to connect to iTunes on a computer to complete the activation process.

What can I do?

Young justice wrote:
What can I do?
Do what it told you to do.

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I'am trying to download my apps on my iphone, but whenever I go to click on "updates" it says "cannot connect to iTunes store," I have full service and in Wi Fi, so i dont unserstand why this is happening, please help?!

Help please!

Hi again,
Make sure that you have a Wi-fi / 3G connection and these are turned on.
Try resetting your Wi-Fi router by turning it off and then on again.
Check and verify that Restrictions on your iPad is turned off (Settings > General > Restrictions).
Tap Settings > Store on your device and sign out, then sign in again.
Tap Settings > Store > Apple ID > view Apple ID and turn off Genius for Apps.
Turn off and on (restart) your iPad.
Hope this helps

I have a brand new IPhone 4G. For the life of me, I can't get the phone to ring. I have been in and out of my settings, have disengaged both silent and vibrate. But when dialing my number from another phone, the call goes direclty into my voice mail

I have a brand new IPhone 4G. I can't get it to ring. I have gone into settings and disengaged vibrate, and have engaged the ring button on side of phone. But everytime I dial my number from a different phone, it doesn't ring. Rather the call goes directly into my voice mailbox (ogm heard immediately); not even one ring! Please advise

Well, if it goes to VM immediately the call isn't reaching your phone, so no wonder it isn't ringing. Do you see a network displayed in the upper left of the screen? Have you activated the phone by connecting to a computer with the latest version of iTunes? Have you called your carrier to make sure they have provisioned it correctly?

I have a brand new iphone 5. I can imessage and receive texts but can't send a text or reply to one. Any ideas?

I have a brand new iphone 5.. I can imessage and receive texts but can't reply or send new ones. Any ideas?

You can check this support document regarding troubleshooting Messages http://support.apple.com/kb/TS2755
However, SMS is a carrier function. You say that iMessage is working, so I would contact the carrier since it is SMS is not working.

I have a brand new iphone 5 it just stopped working after i updated to the 7.6 help?

i have a brand new iphone 5 it just stopped working after i updated to the 7.6 help?

Connect it to iTunes on your computer and Restore it. See: http://support.apple.com/kb/HT1808

Thanks this was very useful.. I have a brand new iphone 4s unlocked version from singapore and I am having the same problem constant network fluctuations, no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/ba

I have a brand new iphone 4s unlocked version from singapore and I am experiencing constant network fluctuations on my iphone , no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/bars searching etc... Ifeel miserable after trying out all the options changed multiple sims, tried multiple carriers, restored the phone back and have set-up as new device but the problem does not get solved... its is so frustrating that after investing on a world's most expensive phone you cannot enjoy the calling features which the phone offers which is the main thing you own the phone for.. Rest of the things are working.. The funniest part I am not able to make calls or receive calls but can access the internet.. I have tried every possible thing and really very frustrated with this iphone of mine...I hope the problem gets solved.. would anyone have any solutions to this problem.. Does it mean one should never update software as I hear that after updating to IOS.5.1 the problem has started coming and same has been with there.... Apple says its a hardware failure which is very difficult to digest as sometimes I get 5 bars and able to make and receive calls but 95% of the time I am unable to. If anyone has any solution I will be very happy if he or share can share the same. Many thanks. its so disgusting to experience this on top of this apple does not support global warranty for the phone as you need to go to the country from where you bought the phone for replacement.. Truly sad state of affairs.. very very very dissappointing.

Have a look at this it might help
http://support.apple.com/kb/TS4148

HT1349 Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.

Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.
Would appreciate help...its driving me up the wall!!

Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

I HAVE A BRAND NEW IPHONE 5S. IT SUDDENLY DOESNT WANT TO CHARGE. IT SAYS THE CHARGER IS NOT COMPATIBLE WITH MY DEVISE. WHY DID THAT HAPPEN?

I have a brand new iphone. All of a sudden it will not charge. When i plug the charger to the phone it says that charger its not compadible with my phone and sometimes it will charge up to 4% and then it wont charge any more. Why is this?

If your phone is still under warranty, get it checked by Apple or visit an Authorized Apple Service Provider to find out what the problem might be.
Could be the USB adapter, USB cable or the docking port of the phone.
iPhone - Contact Support - Apple Support
Apple - Support - Service Answer Center

HT1386 I have a brand new iphone 4s the service provider loaded my contacts onto the phone I am connected to my computer and have itunes up it wants to set up as a new iphone will I lose my contacts if I say yes?

I have a brand new iphone 4s the service provider loaded my contacts onto the phone I am connected to my computer and have itunes up it wants to set up as a new iphone will I lose my contacts if I say yes?

Yes you will.

Yesterday I reset my settings on my iphone 4 to correct another problem. Today I am unable to connect to itunes to sync my phone. The device does not show up on the screen. What can I do?

Yesterday I reset my settings on my iphone 4 to correct a problem. Today I am unable to connect to itunes to sync my phone. The device does not show up on the screen. What can I do?

Best practices says plug the USB cable into the computer, then plug the 30 pin connector into the iPhone.
If everything is working correctly, you should be able to plug the iPhone in at any time. Before or after opening iTunes.
Depending on what settings are selected in iTunes, the program may or may not automatically open when you connect the device.

I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

Hello seth53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

Trying to update apps my ipod touch says cannot connect to itunes store I have internet connection

trying to update apps my ipod touch says cannot connect to itunes store

What is "it" in but it is not connecting with the ipod ?

Iphone Shutting Down Automatically ,i had restored the Iphone to default just like a Brand new Iphone but still getting the same issue

Hello All
I have Iphone5 from last week ,it started giving me a problem ....
My Iphone is shuting down randomly automatically .and some time it not come automatically ,
when i connected my Iphone to iTunes ,iTunes asked me to restored the Iphone to default just like a Brand new Iphone , i did but still my Iphone shutting down randomly ..
Could you please provide some tips/solution , why it is shutting down
Is it Software problem ?

If you restore it as New it is most likely a hardware problem. Take it to an Apple store and they will replace it, as all iPhone 5's are still in warranty.

HT1766 hi i just got a brand new iphone 5s i tryed to set it up but it doesnt work. when i plug it in with itunes it does all the back up and restore and when its finished i still cant use the phone as i still ask me to start the set up from the beginning

hi i just got a brand new iphone 5s i connected to itunes to restore all my data from the previous phone. when all the back up is finished i still cant use the phone as it ask me to restart again.... dont know what to do i tryed to restore 3/4 times but again when the restore is completed i still can't use the phone????

Replacements via Apple tech support are usually refurbished units, not new stock, though none of us here can say with certainty what you will receive. But you will not be able to tell the difference between new stock and a refurbished unit, and refurbished units generally go through more extensive testing than do new units, so getting a refurb may well be better than getting new stock.
Regards.

Iphone 4 set up query have a brand new iphone 4, I have plugged it in using the wall charger and it does not seem to be doing anything. Trying to turn it on it is not working either. Is there some vital part of set up I have missed or is this a dud??

I have just received a brand new iphone 4 in the mail. I have plugged it in using the apple wall charger for around 3 hours now and it does not seem to be doing anything. Tried to plug it into the computer, again no response. Trying to turn it on has not had any success either. Should I be concerned that the screen is blank and not showing a charging symbol?? Have I missed some vital step in set up??
Thanks for your help!!!!

Try resetting the phone:
Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.
Then, launch iTunes & connect your phone...what happens?

I have a brand new iphone 4 but after trying to activating it through wifi it says to connect to iTunes on a computer to complete the activation process.

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