I have a bug that is known as "testendonline". How can I remove this as it keeps hijacking webpages and redirecting them.

any websites I go to that reference removing it are part of the bug. This is all I know

Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site

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I am having trouble with itunes. I am getting this message: Service Apple Mobile Device failed to start, verify that you have sufficient privileges to start system services. How can I fix this?

I am getting this message: Service Apple Mobile Device failed to start, verify that you have sufficient privileges to start system services. How can I fix this?

Hello hurleygirl63,
Thank you for the details of the issue you are experiencing with iTunes. I recommend following the steps in the article below:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have a lenovo S410 Touch laptop -with windows 8.1 -Itunes 11.1.1 ,i am trying to connect my iphone 4s but does not connect , it shows that it wants to connect , how can you connect this?

I have a lenovo S410 Touch laptop -with windows 8.1 -Itunes 11.1.1 ,i am trying to connect my iphone 4s by USB cable but does not connect , it shows that it wants to connect , how can you connect this?

http://support.apple.com/kb/ts1538

I have photos on my iphone 4 that i'm trying to transfer to iphoto. The problem is when I plug the phone in, it only wants to transfer the new photos, not all. How can I take all the photos off my phone and put them into iphoto?

I have photos on my iphone 4 that i'm trying to transfer to iphoto. The problem is when I plug the phone in, it only wants to transfer the new photos, not all. How can I take all the photos off my phone and put them into iphoto? Even if there are duplicates, I'd like to make sure I get all the photos from my phone into iphoto. Thanks

To see all the photos on the phone, including photos that have already been imported into iPhoto, deselect the "Hide Photos Already Imported" checkbox. If the camera contains photos that have already been imported into iPhoto, those photos are hidden by default.

I'm new to Photoshop Elements and just getting started. While in the organizer I have one group of photos up to learn with and now it says Edit in Progress with a padlock icon. How can I remove this so that the photos will be restored to normal?

I'm new to Photoshop Elements and just getting started. While in the organizer I have one group of photos up to learn with and now it says Edit in Progress with a padlock icon. How can I remove this so that the photos will be restored to normal?

Go back to the editor and close the photo there.

I have a jailbroked iphone,and it seems that it has some viruses how can I remove them from my iphone?

I have a jailbroked iphone,and it seems that it has some viruses how can I remove them from my iphone?

You have viruses because you jailbroke your phone, and now you're probably spreading them to other phones. Nice.
Jailbroken phones are generally bricked for good. Throw it away, it's junk.

I have a recorder that outputs wma files. How can I get garageband to use my wma files?

I have a recorder that outputs wma files. How can I get garageband to use my wma files?

I don't think that GarageBand can use wmas, but there's always good old conversion, and GarageBand can definitely use mp3s. Personally, I recommend media.io for stuff like this, but of course it depends on the size of your files. Otherwise I don't know that there's anyway to get GarageBand to work with them...

HT1918 I need to change the country of my itunes id but I still have $0.22 in my account that I cant spend. How can I do this?

I need to change the country of my itunes id but I still have $0.22 in my account that I cant spend. How can I do this? Is there any way I can donate this money to allow me to change my country?
thanks

You can try contacting iTunes support via this page and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have iPhone 4s, and using latest iOS. When I try to open any link from Twitter or Facebook, it goes to open some wrong webpage. My iphone seems to be infected or suffering from some spyware or malware. How can I remove this wrong link opening

I have iPhone 4s, and using latest iOS. When I try to open any link from Twitter or Facebook, it goes to open some wrong webpage. My iphone seems to be infected or suffering from some spyware or malware. How can I remove this wrong link opening ? Please help me to resolve...

I think the McAfee suite will do the trick when I pay them a one-time fee of $69 or $179 for a year for unlimited support.
Your call of course but IMO a waste of money. Please read this first:
There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac has NOT been infected by a virus, it may have another security-related problem, but more likely a technical problem unrelated to any malware threat.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
https://discussions.apple.com/docs/DOC-2435
The User Tip (which you are welcome to print out and retain for future reference) seeks to offer guidance on the main security threats and how to avoid them.
More useful information can also be found here:
http://www.reedcorner.net/mmg/

I am trying to delete pages I have crated in numbers, but can only see them in print preview. Without print preview I do not see them. How can I delete these pages, but keep others before and after?

I am trying to delete pages I have crated in numbers, but can only see them in print preview. Without print preview I do not see them. How can I delete these pages, but keep others before and after?

Hi Crushed,
Numbers doesn't have pages. It has a canvas that holds objects such as tables and charts.
Drag the objects from the bottom of the canvas onto the white space above. That will reduce the number of "pages" (sheets of paper) that will print.
Regards,
Ian.

Since installing the latest version... when I open a new window it opens everything I have minimized too... very annoying. How can I fix this, I mimimize to go back to a window not have multiple windows open.

since installing the latest version... when I open a new window it opens everything I have minimized too... very annoying. How can I fix this, I minimize to go back to a window not have multiple windows open.
== This happened ==
Every time Firefox opened
== after installed last version...

Well, then isn't there some way to induce Firefox to give Windows parameters that make it open the fershlugginer window in the *same* position, instead of an offset position?
Dafydd

I bought a new laptop (Macbook) but the current installation files I have of Photoshop Elements 12 is for Windows, how can I change this? Or do I have to purchase an all new photoshopset?

Can anyone help me with this question?
I bought a new laptop (Macbook) but the current installation files I have of Photoshop Elements 12 is for Windows, how can I change this? Or do I have to purchase an all new photoshopset? I hope not because that would be really expensive.

Really? That's extremely unusual. Have you looked at all the discs? In any case you can download the mac version here:
Download Photoshop Elements products | 12, 11, 10

When i look at how much hard drive space i have available, my mac says i have 250 gigs used up in backup. I can not find this backup file to delete it and free up the space

When i look at how much hard drive space i have available, my mac says i have 250 gigs used up in backup. I can not find this backup file to delete it and free up the space

OmniDiskSweeper is a free utility that checks HD space.
FreeSpace cost $1 or is a free utility that checks HD space.
SpaceControl is a free utility that checks HD space.

Ps cs6 on mac. since installing yosemite, when working on an image if i want to change tool, via shortcut of wacom pen click, i now have to click on the image title bar, how can i fix this please?

ps cs6 on mac. since installing yosemite, when working on an image if i want to change tool, via shortcut or wacom pen click, i now have to click on the image title bar, how can i fix this ?

@Naiks, having suffered through unsuccessful synching attempts for Calendar and Contacts myself, l would suggest you try the following:
UNINSTALL iCloud control panel from your PC. Seems silly, but do it.
Go into Outlook, and look at the very top menu. Click FILE, then ACCOUNT SETTINGS, then click the popup box.
You will see a list of all your email accounts. Make sure that ONE of them has a checkmark against it. If not, select the account your want as your default, and click "set as default.
Exit out of Outlook and reboot your machine.
Now reinstall iCloud, check CALENDAR and CONTACTS, and do as instructed when prompted.
Reboot for good luck and now launch OUTLOOK. All that remains is to locate your iCloud Contacts and Calendar files, and make them your default.
IMPORTANT: Don't panic if you can't find your contacts -- they're there. Click CONTACTS and you'll see you have several available contact files. Locate the one label "iCloud" in grey type. Right-click on it, select PROPERTIES, then click the Outlook Address Book tab. Check the box that says something like "Make this my default Outlook Address Book." Keep clicking "apply" and "okay" until you've exited out of the dialog box maze.
You may have to do something similar with your Calendar files. I dd not, but if you need to, do it.
Everything should now sync pretty seamlessly.
I didn't have the exact same problem as you, but my dilemma was close enough. Good luck!
Arthur P. Johnson

My Internet company sent a notification saying I had a "BOT" virus on my computer and that they would shut my internet access down permanently! They given 48 hours to fix it. How can I remove this virus!?

My Internet company sent me a notification saying I had a "BOT" virus on my computer and that they would shut down my internet access. They given 28 hours to remove this virus. How Can I remove this thing!?

Flashback is only one possibility. See About the Flashback malware for information about it and how to get rid of it.
Unfortunately, these kinds of problems can happen for a variety of other reasons. There's very little malware that actually can cause a Mac to become part of a botnet. You could have an infected Windows PC on your network. (Perhaps because of a visitor or because you're using an open, unencrypted wireless network and have a "squatter.") Or it could be false positives.
If you do all the checks mentioned on my Flashback page and still can't find any infection, you need to lock down your wireless network (change the security to WPA2 with a strong password) and check out any Windows machines that are on your network.
(Note that my pages contain links to other pages that promote my services, and this should not be taken as an endorsement of my services by Apple.)

I have a bug that is known as "testendonline". How can I remove this as it keeps hijacking webpages and redirecting them.

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