I have a C5180 and 3 computers on a wired network. The problem is scanning.

One system is running Win 2003 x64 and is a domain controller, active directory, DNS and DHCP server. One system is a muti-boot system with XP Pro x86 and Win 7 x64. The third system is a HP Pavilion dv6119us running XP Pro x86. I have a registered domain name and web site. The internal domain is a sub domain of the registered domain. The printer used to work correctly before i had the internet domain and only had the internal domain. I reinstalled Win 7 and XP on the multi-boot system and Win 2003 on the server because of MB upgrades. Now comes the problem. I reinstalled the printer software on both systems. The XP systems have a problem installing the scan drivers. It keeps going to the internet even though the printer has a fixed and reserved IP address. It will print but when I try to scan, it can't find the scanner. I have reinstalled the software 4 times on each XP system and same issue every time. I tried installing it with the router disconnected from the modem. It worked and scanned 3 times! When I connected the router to the modem, I got the "another system or program is using the scanner" error. The only other system running was the server and it can't use the printer. I get the same problem with the notebook. Also get the same error when trying to scan from the scan button on the printer. The Win 7 printer install worked perfectly and scans with no problem. Oh, and the printer is manually configured with the fixed IP address, subnet mask and gateway. I am very upset because I can't always use Win 7 to scan. Any ideas, suggestions or ...

A new Mac is in warranty for 1 year from the date of purchase.
AppleCare: 1-800-275-2273
You have to take the computer to the Apple store to have it checked out.
Best.

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