I have a cannon MG 2920, I just purchased and installed a new modem/router how do I get the printer
I have a MG 2920 after installing a new modem/router I am unable tro print, error offline. The blue wifi light is on at the printer.
Did you reconnect printer to router?
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I have just purchased and installed a new Airport extreme base station but now the Airport Utility cannot see my old Airport Express. Are their compatibility issues and do I need to purchase a new Express?
When you can, take a look at the old AirPort Express and locate the model number in the faint print on the side of the device.
If you see A1084 or A1088, this is an older Express version that is no longer supported by the current version of AirPort Utility that you are using with the new AirPort Extreme.
If that is the case, your Express is at least 6 years old...probably older...so it is about time to treat yourself to a new version with much faster speeds and more features. -
I just got a new computer. Itunes tells me that it wants to erase my ipod and install a new library. How do I get the old library on my new itunes?
Launch iTunes on the new computer. From the iTunes menu bar click Store / Authorize This Computer.
Connect the iPod to your computer then select it under Devices left side of the iTunes window.
Then from the iTunes menu bar click File / Transfer Purchases From.. -
Is it possible to get a paid app re installed from an upgrade? I had a trial version upgraded but the upgarde failed but I was still charged for it.
If you are using the same Apple ID, there will be no cost.
Cheers, Tom -
I have just purchased and installed Lego Harry Potter Years 5-7 app from itunes for my son. It has installed but when we go in to the game, it just shows a black screen with music in the background. Why is this and what do i need to do to be able to play it?
Any help would be appreciated as really dont understand much about the Apple Ipod touch (4th generation).
thanksTry the steps here:
iOS: Troubleshooting applications purchased from the App Store -
I have an older 13" macbook with snow leopard, I want to upgrade to the newest mountain lion, can i just purchase and instal?
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
Why does the charger not charge my battery? I just bought and installed a new battery from Apple (direct) today
yes, the charger was working before.
so far i have:
1. updated my software
2. updated to battery 1.2
3. took off the "duck" plug and used the macbook pro cord that was provided
4. checked and cleaned the pins on the magsafe
5. checked and cleaned the magsafe port
any ideas? i appreciate your response! -
I want to back up my 4S but I don't get the correct screen when I plug it into my Mac - Just iPhotos and iTunes (songs) pop up. How do I get to the screen where I can back up and restore?
Hi Spookola,
I don't know how that could have happened. Go through the folders for the rolls and separate the 2005 rolls from the 2006 rolls, then import the 2006 rolls. -
Hi, I've just purchased and installed an upgrade from Lightroom 4 to 5. It doesn't seem to handle raw files authored with a new Nikon D750 camera. I spoke to the sales rep about this and he gave me a link to the 8.6 DNG converter page with instructions to download. 8.6 only works with Mac OS 10.7-10.9, according to the page. I'm running Yosemite, Mac 10.10. Please can you tell me my options? Lightroom 4 worked beautifully with my older cameras' raw files so I would like to continue using the application. What should I do? How soon will Lightroom 5 be able to deal with raw files from a D750. Many thanks, Adam.
Until the next version of Lightroom is released, you need to use the DNG Converter version 8.7RC to convert your RAW photos to DNG and then import the DNGs into Lightroom.
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I am running on OS X 10.5.8, how to I get the latest version of iCal??? I have my computer since 2009, I am running on OS X 10.5.8, how to I get the latest version of iCal??? I have my computer since 2009
You need to install a newer Mac OS X version to get a newer version of iCal. If you're using a PowerPC Mac, you can't upgrade the OS or iCal further.
(60198) -
In my MacBook Pro mail my Trash and Junk icon have disappeared with it's contents. Also the contents of my Sent and Inbox are now empty. How do I get the icons back and the their contents. Thank you x@#%&* !!!
I would try shutting down Mail and relaunch.
For hidden mailboxes did you try flipping the triangle: -
Just purchased and installed lightroom 5 and the update. Upon attempting to import photos received "AgCreativeCloudUtils" message. Does
anyone know how to move past this.
thanksWithout proper system info and other technical details nobody can tell you much. This could be something to do with the sync features, so as a start turn that stuff off.
Mylenium -
Just bought the ipad mini and on my mail icon the red dot is appearing and I have no new messages, only sent one message and no saved messages. How do I get the red dot to go away. Thank you for any help you can give me.
Tap Settings
Tap Notifications
Tap Mail
Tap the name of your email account (if you have more than one)
Look for Badge App Icon (see image below) -
Hi I lost my iphone and have since replaced it. How do I get the apps back that I had on my old phone? I did not get to sync my phone to itunes before i lost it. Thanks
Read here:
http://support.apple.com/kb/HT2109 -
I have a ipod mini from 2005, it will only work on my charger. I did get a new i pod touch 4, how do i get the music from the old mini to the new touch. I have never put any music on it myself, my ex-husband did it all and has the password. I never new it. I'm sure not about to call him and I don't think he'd give it to me anyway. Please help!!!
I don't think the password will matter, because you can't use anything on the iPod or in iTunes to transfer song files from iPod to computer (except for songs purchased from the iTunes Store). However, there are third-party methods and utilities that can transfer from iPod to computer. If you do a Google search on something like "ipod transfer," you should get some links.
The simple software "lock" used on iPods should not prevent you from off-loading the song files. Once the song files are on your computer, you can add them to your iTunes library. Then, you can do a Restore on the iPod to give it a fresh start and sync it (and the iPod touch) as desired.
NOTE: For songs purchased by you from the iTunes Store, you can also re-download them to your computer at no cost, from the iTunes Store Purchased screen. The link to Purchased is on the iTunes Store Home screen, under QUICK LINKS.
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