I have a canon 50D and use CS4 extended. I cannot open raw files.

I have downloaded the Camera_Raw_5_7, but have been unsuccessful at getting it to work...? Says could not complete request because of a program error???

CS4 will only use ACR 5.1, but your camera is supported there.
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
Mylenium

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Using PS CS5. Cannot open Raw files with new Canon EOS 5D Mark III. Works fine with Mark II. Any answers?

Current camera raw is 6.6.

Support for the 5D Mark III was added in ACR 6.7:
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
Benjamin

I'm running 10.6.8 on my MAC and it cannot be updated. I'm using LR 4 and PS 4 or CS 5.1. I recently purchased a Canon 6D and now I can't access my RAW files. Please advise.

I'm running 10.6.8 on my MAC and it cannot be updated. I'm using LR 4 and PS 4 or CS 5.1. I recently purchased a Canon 6D and now I can't access my RAW files. Please advise.

You want the 8.3 dng converter for mac os x 10.6.8
(newer versions won't work on snow leopard)
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.3
how to use
Camera Raw: How to use Adobe DNG Converter - YouTube

I am using CS4. Can I open CS6 files? I am receiving "plug-ins not available on your system" messages and I'd like to open anyway but clicking on OK doesn't work.

I am using CS4. Can I open CS6 files? I am receiving "plug-ins not available on your system" messages and I'd like to open anyway but clicking on OK doesn't work.

InDesign CS4 can open .indd, .indt and .inx files from earlier versions, but not from later. It should, however, be able to open .idml files saved or exported from newer versions, with the understanding that unsupported features will be lost, text will probably reflow due to differences in texts engines between versions, and that the greater the gap between versions the more likely there are to be noticeable differences from the original. You will need to be sure CS4 is at version 7.0.6 to read the .idml.

I have Adobe Pro X and use a PC. My menu toolbar (file, edit, view, etc) is missing. I tried to reset the toolbars and nothing happened.

I have Adobe Pro X and use a PC. My menu toolbar (file, edit, view, etc) is missing. I tried to reset the toolbars and nothing happened.

Press the F9 key to toggle the menu bar on and off. A PDF can contain a setting that will hide the menu bar automatically, which I find very annoying, but you can turn this off with the following preference: Edit > Preferences > Documents > Allow documents to hide the menu bar...

HT4007 I have just transferred all my raw, jpeg & tiff files into LR4 and using to opportunity to delete old raw files to free up disc space. How can i completely remove a raw file from my msc disc??

I have just transferred all my raw, jpeg & tiff files into LR4 and using the opportunity to delete old raw files to free up disc space. How can i completely remove a raw file from my mac disc??

I'd be careful here: LR references files. It can copy them, like from an SD card to your hard drive, but it doesn't necessarily make duplicates. So when you say you "transferred" those files "into" LR it just means you referenced existing files. And if you delete those they're gone, unless you've made copies. LR does not import files by copying them into a managed library like Aperture does.

Photoshop Elements 9 and cannot open Raw files from my Canon EOS 1000D camera.

I am using Photoshop Elements 9 on a Windows 7 based PC and would like to know why I cannot open Raw files produced by my Canon EOS 1000D camera.
I have checked the version of the plug in as 6.5 for raw files which is supposed to open .cr2 files and should be compatible according to Adobe site info.
any ideas for next move.
Mick

Hi,
According to all of Adobe's charts, the Canon 1000D should be supported by the basic PSE 9 even without updates. When you said you checked the camera raw version in PSE, did you do that by going to the Help menu and selecting About plugins -> Camera raw?
The Canon 1200D requires ACR 8.4 which is only compatible with PSE 12 - so for PSE 10 your brother would need the DNG converter.
I can't find a sample raw file to try (I do have PSE 9). If you want to upload a sample file to dropbox and give me access, I could try it on my system.
Have you tried opening one of your files on your brothers system?
Nrian

Hello. My safari (and i keep it updated) cannot open PDF files. Should i install Adobe Reader and which version????? I have Mac Book Pro running OS 10.9

My safari (and i keep it updated) cannot open PDF files.Should i install Adobe Reader and which version????/ I have Mac Book Pro running OS 10.9
Please help me!!!!

Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

I have Elements 8. I have bought A Nikon D750 and take Raw files. I have downloaded Raw 8.8 file converter, but cannot open Raw files

I have Elements 8. Raw converter for my previous Nikon D300s worked ok. Now I have D750 cannot open Raw files. I have downloaded lastest Raw converter from Adobe 8.8
Still cannot open Raw file. Get message "cannot open as it is wrong type of file" How do I get the latest Raw converter to work with Elements 8? Any info gratefully received.

Are you saying you converted from NEF to DNG? If so, after you convert your raw files to the Adobe universal Raw format, the files will open in all versions of PSE (keep your originals as backups and for use in the camera manufactures software)
Windows download (.exe file) click here DNG Converter 8.8
Mac download (.dmg file) click here DNG Converter 8.8
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

I cannot open RAW files in photoshop elements 10. there are no updates and have tried installing raw 6.6 updates and it fails

I cannot open RAW files in photoshop elements 10. there are no updates and have tried installing raw 6.6 updates and it fails

Here is the ACR 6.7 Windows installer for Elements 10:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5383

Cannot open raw files on CS4 extended even with plug in

Cannot open raw files from canon eos 400d in photoshop Cs4 extended. I have updated camera raw plug in and DNG converter but still no luck! I cannot get the images off the camera onto a file. Help, images of my 5 month old daughter are on the camera from when she was born!

>I cannot get the images off the camera onto a file.
I presume you're on PC (since you don't bother to give that rather critical bit of info). On Windows you'll have to set your camera to be a mass storage device in order to even see the raw files. Best bet is use a card reader as you really shouldn't be trying to transfer image files directly from the camera. It's really slow and as you've found out, it's not "easy" like a card reader.

Canon 7d mark 2, raw file updater 8.7.1 cannot open raw files!

Can anyone help!! I have the Canon 7D mark 2 and have downloaded the raw file updater 8.7.1 and still cannot open raw files on my macbook.

Unfortunately your software pre-dates the camera. ACR 8.7.1 is only compatible with PSE13. But it is possible to download and install the free DNG converter to convert your raw files to the Adobe universal Raw format and the files will open in all versions of PSE (keep your originals as backups and for use in the camera manufactures software)
Windows download (.exe file) click here DNG Converter 8.7.1
Mac download (.dmg file) click here DNG Converter 8.7.1
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

I recently reinstalled cs2 and now i cannot open raw files. how can i get them to open?

i cannot open raw files anymore

You shouldn't need the dng converter for the nikon d80 as camera raw 3.7 should open them.
In photoshop cs2 if you go to Help>About Plug-In>Camera Raw, what is the version?
Also, you need to unzip the camera raw 3.7 update and then copy the Camera Raw.8bi to:
C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\CS2\File Formats on a 64 bit windows 8 system
or
C:\Program Files\Common Files\Adobe\Plug-Ins\CS2\File Formats on a 32 bit windows 8 system

Hi, I need some help. Since I have changed to windows 7 I cannot open raw files with my canon mk 5D. The files will not open in cs4. Can somebody advise me what to do. I have done updates on CS4 and still cannot open the raw files

Can anybody advise me what to do as I am having problems opening raw files on CS4 since I have changed to windows 7. I am using a canon mk 5D.

dave nutter wrote:
I am using a canon mk 5D.
Actually, you're not. That's not an accurate description of any of the Canon 5D models.
There are EOS 5D, EOS 5D Mark II, and EOS 5D Mark III models. Which do you have, specifically? Details will matter for this.
If you have a 5D Mark III (three) it's too new and you will not be able to directly open files with Photoshop CS4. You'll either need a newer version of Photoshop or to use the free DNG converter.
-Noel

My Canon 5D Mark 3 camera..I cannot download Raw files using iPhoto help please

Canon 5D Mark 3 I cannot download Raw file in iPhoto help please?

You will need OS X 10.7.4 and iPhoto 11 or Aperture 3 for this.
What do you have?

I have a canon 50D and use CS4 extended. I cannot open raw files.

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