I have a Canon MX420. The scanner WILL NOT connect to my PC. I am ready to toss Canon products!

I have been several months now, unable to scan anything. It always tells me either the usb cable is not connected, or the scanner is shut off. I followed ALL DIRECTIONS to connect this device -- I even bought a new cable, all to no avail. I have read many posts and suggestions, and again nothing seems to help. I have uninstalled and then reinstalled the program - again with no results. All other components of this device seem to work great. Also, when I first purchased the device, it worked great. Then, several months back, it failed to recognize the scanner. I really wondered about a new cable, etc., and finally bought a good one, but it didn't help. I hate to trash the device just because of the scanner, as somehow it seems a simple 'correction' would get things back in order; however, no one seems to have any suggestions that actually work.
I have made sure to follow the dirtections to a "T" regarding setup -- and must have succeeded initially, as it used to work. I use Internet Explorer 11.0.16 . I have totally updated drivers in all areas.
Any and all help would be appreciated. I am not a 'whiz' when it comes to computers, so if anyone is interested, I would appreciate a response at my email address of [email address removed in accordances with privacy guidelines], as I had a difficult time finding this website.
Thank you sincerely,
Wm. D. Davis

Hi, papineaubill!
Welcome to The Canon Forums, and thank you for your inquiry!
We appreciate your participation, though we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. If you live outside the United States, please click here and select your country or region for your support needs.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
Thanks for choosing Canon!

Similar Messages

HT4623 I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??

I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??

I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??

Have a MacBook Pro. the computer will not boot up, the screen has black and white stripes and multi color bands as well.

Have a MacBookPro. The computer will not boot up. the screen has black and white bands with multi color bands as well.

Yeah it's dead. Take it to an Apple Genius Bar and have it checked out. Then buy a new one.

I have a new iPad 2 which will not connect to my wi fi despite a new router being installed. When I tap my network name (which is with TalkTalk) the message comes up "unable to join the network TalkTalk etc...)

I have a new Apple iPad2 which will not connect to my wi fi despite a new router. When I tap the correct address it comes up with the message "Unable to join the network TalkTalketc... It does connect in other peoples' houses . Am I right in thinking that the trouble is with TalkTalk?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I5 still using ios6 as of last night the phone will not connect to my Internet, in settings it says connected with the check mark however there is no wifi icon at the top of phone, have done everything possible to resolve... My i4 and pads are fine,

I5 still using ios6 as of last night the phone will not connect to my Internet, in settings it says connected with the check mark however there is no wifi icon at the top of phone, have done everything possible to resolve... My i4 and pads are fine, I've had this phone for 8 months with no problems until last night , AT&T not any help,apple wants $ I thing it's a software problem.. Any one had this issue?

- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.

New Galaxy 5s. Trying to connect to a guest wireless that routes browser to a login screen. The wireless will not connect (gives authentication error), so will not pull up browser window. My previous Android did not have this problem (it would connect

New Galaxy 5s. Trying to connect to a guest wireless that routes browser to a login screen. The wireless will not connect (gives authentication error), so will not pull up browser window. My previous Android did not have this problem (it would connect and immediately reroute to the login screeen).

Would you please try manually set the DNS address on client NIC to the IP of your server, then try run the connector again?

TS1398 I have an Iphone 5 and it will not connect to any WIFI networks - I have tried following the steps above (including reseting network settings) but it just says 'incorrect password' every time. How can I resolve this?

I have an Iphone 5 and it will not connect to any WIFI networks - I have tried following the steps above (including reseting network settings) but it just says 'incorrect password' every time. How can I resolve this?

you have definitely tried the correct steps, all you would need to do now is a back up & restore to factory settings. If after that the issue remains then you would most likely need a replacement unit.

I have an ipod touch and it will not connect to my wifi. It has in the past but now it won't even let me get to the point where I put in my wifi info

I have an ipod touch and it will not connect to my wifi. It has in the past but now it will not even give me the option to connect?

Did you just update to BUGGY OS 4.x???
All the updates starting with OS 4.x have completely screwed up most iPod Touch', especially older models like Gen 2 and 3.
Inability to connect to any WiFi.
Fluctuating WiFi signal no matter how close you are to the AP.
Drastically shortened battery life, even when in sleep mode.
And Apple hasn't done a **** thing since irritated owners have complained about it since the middle of 2011!!
(I am one of many thousands affected!) Look at older threads by searches of "Fluctuating WiFi", Terrible Battery Life, for the Touch and iPhone.
This is why I bought an Android tablet instead of an iFad this Xmas. Non-existant Apple support!
iPod Touch Gen 2.
MSi Core2Duo 16" Notebook
HP 15.4" i7 Media Center Notebook
ASUS 10.1" Transformer Android Tablet.

I have an iPhone 4, the flash will not turn off. What can i do? Flash is already off on camera and i deleted the flashligth app.

I have an iPhone 4, the flash will not turn off. What can i do? Flash is already off on camera and i deleted the flashligth app.

Try Hard Reset -> Hold down these two buttons at the same time [Sleep/Wake & Home] the moment you see the Apple Logo 'release those buttons' allow device to reset
If still no resolution -
Restore
[back up information either via iTunes or iCloud if no recent one has been done]
Erase All Content an Settings - FIRST Set up As New - Test Camera Flash
Works? Great! - restore back up
[NOTE - if the flash does not respond again after restoring back up then sorry will have to Erase All Content and Settings Again and then the best part 'Set up As New and manually enter data/information']
If the first time done and after setting up as new and still not resolved - then Id suggest call AppleCare Support or set an appointment up with an Apple Retail Store
Best of luck

I have a 3rd Generation iPod that will not connect to Home Wi-Fi- keeps dismissing- saying unable to connect.

I have a 3rd Generation iPod that will NOT connect to our internet connection at home. Message on screen keeps saying it is 'unable' to connect. Yes I have already reset to default factory settings, No we do not have our service encrypted or password protected, anyone else have any other viable suggestions as to how to fix this problem?

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I have an RK713A wireless keyboard which will not connect

I have an RK713A wireless keyboard which will not connect. The mouse is working fine but the keyboard won't. I have tried pressing the blue connect button on the back of the keyboard.

Hi,
There are a couple of quick things to check-
Make sure that the batteries are good (I'd suggest trying a fresh set) and make sure that they are inserted correctly.
Has the keyboard ever worked?
Thanks,
Scott
I am an HP employee

My ipod touch has a usb cable picture with an arrow pointingto the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the powerbutton is pressed. what can i do to fix this?

my ipod touch has a usb cable picture with an arrow pointing to the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the power button is pressed. what can i do to fix this?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I am getting a message saying that I cannot get email because the server will not connect - although it does. It also claims that it was last backed up on Friday last. What h

I changed my server at the end of May & all worked well until the past week end since when I am getting a message saying that I cannot get email because the server will not connect - although it does. It also claims that it was last backed up on Friday last despite having had several emails since Friday. What has happened & can I get email back to normal?

Hello Stern snapper
If you are having issues with receiving email on your iPad, then check out the article below to troubleshoot the issue. You may just need to remove the email account and add it back in.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
-Norm G.

I have a RCA media streamer that will not connect to my network with a new airport extreme.

I have a RCA media streamer (Model # DSB872WR) that will not connect to my network with a new airport extreme.I had to create a new network and my computers are connected but media streamer will not. Can anyone help? Thank you

Hi, papineaubill!
Welcome to The Canon Forums, and thank you for your inquiry!
We appreciate your participation, though we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. If you live outside the United States, please click here and select your country or region for your support needs.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
Thanks for choosing Canon!

After updating my wife's iPad to iOS6 the ipad will not connect to wifi on certain wireless routers. What can we do? Also, same for iPad mini with same router. But iPhone that has iOS5 has no problem connecting.

Need help. Before updating to latest software iOS6 the iPad had no issues connecting on our home router. After updating the iPad will not work. We have a mini iPad with same issue. But I have a iPhone 4S that I chose not to update to iOS6, still has iOS5. It connects no problem to router. Our computers have no issues connecting to router either. There is a software issue with iOS6.0.1 that will not allow certain routers to communicate. What can I do? Also, the mini iPad stated a newer version of software is out, version 6.0.2 which is supposed to correct the wifi problems. It has helped but still haven't connectivity issues. However, the iPad states software is up-to-date so we cannot update to 6.0.2 even through connecting to computer on iTunes. How can that be?

Try going to settings, reset , reset network settings.

I have a Canon MX420. The scanner WILL NOT connect to my PC. I am ready to toss Canon products!

Similar Messages

Maybe you are looking for