I have a Canon Pixma i4700 printer and since buying my iMac I'm finding it difficult to print photographs without a severe warm (red) tone.
I have a Canon Pixma i4700 printer and since buying my iMac I'm finding it difficult to print photographs without a severe warm (red) tone.
What am I doing wrong?
I can't give you detailed instructions, but there should be a way to print a built-in test page. If the color is off on that, the printer has an internal problem such as a clogged head.
Similar Messages
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Hi
I have a problem with color prints from photoshop elements 12. The pictures are too light and with strange colors. I have a Canon pixma mg615I0 printer and use mac os X yosemite. The pictures are taken with a coanon eos 550d in the color space sRGB. I have followed adobes recommendations and have tried both letting the printer respektive photoshop manage the colors. But nothing works. I see that there are different opinions about which is best to do so I tried both. I have the latest printer driver installed. Can anyone help me with this?Do the following:
Print a test page from the printer. Perhaps the print head needs cleaning via its maintenance facility.
Let the printer manage colors, not PSE
Calibrate the monitor -
I have a Canon Pixma MX 880 and when I try to change or delete photos on my SD card,
I have a Canon Pixma MX 880 and when I try to change or delete photos on my SD card, I get the following error:
"You need permission to perform this action" and below that:
"You require permission from the computer's administrator to make changes to this file".
Printer is set up wireless.
I am signed on as administrator, can't get access with any user account.
The old problem ridden HP Photosmart I replaced, I could change, delete, etc. without issues.
Solved!
Go to Solution.hi ehnco,
It sounds like the Read/Write attribute on the printer needs to be changed. Use the following steps to change the read/write attribute:
Make sure that the machine is turned on
Press the <Setup> button.
Use the button to select [ Device settings], then press the <OK> button.
The Device settings screen is displayed.
Use the button to select [Device user settings], then press the <OK> button.
Use the button to select [Read / write attribute], then press the <OK> button.
Use the button to select [Writable from LAN PC], then press the <OK> button.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
Hi,
I have a Mac OS X version 10.5.8
I now have a Canon Pixma Printer MG 5250 and it doesn't seem to recognize iPhoto, where all my folders of photos are in the computer.
All other aspects of the printer such as scanning and printing documents are working. When I open the printer's
'photo print' box on my Mac, it cannot access iPhoto.
I would really appreciate any feedback and suggestions as to what to do.
thanks.If you want to print a photo that's in your library you should do so from iPhoto. Select the photo, crop to the size you want to print and type Command+P to start the print process. In the Print window select the paper size and print size, printer and then click on the Print button.
OT -
Can't add Canon Pixma MX310 printer with OS X 10.10.2 Yosemite
I just got a new laptop that is running OS X Yosemite. I have my Canon Pixma MX310 printer plugged in via USB but I can't add it. When I go to the Add screen in preferences, in the default window, Canon MX310 series comes up. When I select it, I have to "Choose a Driver" in order for the add button to not be greyed out. Auto select is greyed out so I can only choose Select software which doesn't have anything for Canon or Other which is to select a downloaded driver. Problem is, when I go to the Canon website to download the driver it says "There is no driver for the OS Version you selected. The driver may be included in your OS or you may not need a driver." Any ideas?
There is no driver for the OS Version you selected. The driver may be included in your OS or you may not need a driver." Any ideas?
http://support.apple.com/kb/HT3669 Printer and scanner software available for download
http://support.apple.com/kb/PH18614 OS X Yosemite: Reset the printing system
What to do when you can't print
None of the above works, contact Canon Support. -
Canon Pixma MP970 Printer - Need Help Installing on 10.9.3!
I have a Canon Pixma MP970 printer that I cannot get to work on my MacBook Pro running OS 10.9.3! I had no issue running it on the initial release of OS 10.9, but now it is making me pull my hair out!
I recently wiped my ssd and reinstalled OS X from the recovery partition and this is when I began encountering the issue. I went to the Canon website and there are no drivers provided because it says they are already contained in OS 10.9 (and the Canon website already detects my OS). I have plugged the printer into my MacBook Pro using a USB cable and running software update (to make sure any drivers are downloaded) and there is no download. I have tried entering the printer IP address manually and still nothing.
I am out of options unless a kind soul on these forums can light the path for me. Is it possible this printer is no longer supported after an incremental OS update?
Printer: Canon Pixma MP970
Connection: Home network, wired LAN to router (printer itself already configured for network, and was working before ssd wipe)1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/d;/(etc|Preferences)\//s/^\.\/[^/]+//p;' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.[bw]/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / /{$0="'"${p[28]}"'"};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'Beac|caug|dead[^bl]|FAIL|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,[lps]*.conf,pam.d,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D23 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I have a Canon Pixma MP560 that I would like to link up with my I Mac (snow leopard 10.6.8) wirelessly. The printer was owned by another person previously and I do not have the set up CD-ROM. Will this printer be compatible and can I download the required software from the internet?
Thank you.Apple's Knowledge Base for Snow Leopard & Lion Printer solutions and suggestions.
Either call Canon or visit their customer support website. -
Unable to print with my Canon PIXMA IP 4700 and JetDirect network appliance
After many tries I decided to post my question.
I have a Canon PIXMA IP 4700 connected to the network with a Jetdirect 175X box. So I tried to add a new printer with a "HP Jetdirect Socket" port. I have previously installed the driver from the official website. The test page is staying on the spooler.
I also tried with LPD port (supported by the Jetdirect box) and IPP but nothing is working.
When the printer is directly connected with USB, it's working fine. Printing from my others Windows computers is working fine too since many months.
Thank your for your help.Hello and welcome to Apple Discussions.
Your problem is being caused by the Canon driver. It cannot be used when the printer is connected to the USB port of a 3rd party print server, or if shared by Windows.
The solution is to use a driver like Gutenprint or PrintFab. Gutenprint is preferred because it is free (it ships with OS X) however the iP4700 is not listed as a supported model. The iP4600 is listed so you could try selecting this model in the Print Using menu (shown as Canon PIXMA iP4600 - Gutenprint v5.2.3). If the iP4600 Gutenprint driver does not work that well then you could look at using [PrintFab|http://www.printfab.net] which does support the iP4700. It costs €49 but there is a 30 day trial so at least you can try it before committing to buying.
Another option would be to use a Airport device, like the Express, instead of the Jetdirect print server. With the printer connected to its USB port you can then use the Canon iP4700 driver on the Mac. -
Is there a way to print from ipad 4 to a non AirPrint printer?
I have a Canon Pixma MP 620 wifi which works fine with my PC but I don't want to buy a new printer.
Is there an app for this or adaptors which could work?
Thank, RicPrintopia is another option but be aware that since these solutions effectively act as a print server and AirPrint receiver, they require a computer to be running on the same WiFi network.
Canon also has a couple of apps in the App Store that might facilitate this on non-AirPrint printers. Check out...
Canon Easy-PhotoPrint
Canon Mobile Printing
PIXMA Printing Solutions -
I just purchased and installed a Canon Pixma MG5220 printer/copier/scanner to my PC desktop with Windows XP. It works fine. It has been successfully installed on my network and I am able to use it with my laptop running VISTA. However, I am trying to connect it to my MacBook Pro OS 10.6.8 and I am not having much luck. I can see it as one of the printer choices when attempting to print; however, I get the following message:
NT_STATUS_ACCESS_DENIED
I have been searching for answers, but nothing seems to work yet. Does anyone have any suggestions?
Thanks.Let me understand:
- you have purchased named canon, which is conencted to your PC running windows xp
- downloaded driver for win xp, and canon works fine
- canon is connected to that PC via USB
- that Canon is also activated as network printer, by allowing print sharing in windows; how did you set that option?
- now, you are in Mac OS x 10.6.8, downloaded Canon driver for Mac OS X, installed it, detected printer on the network, printer was installed; was it detected as attached to that PC running win XP? or not?
or you set canon by being connected to your mac directly via USB?
Now, there are some questions you should answer as some details are missing, and your initial text is not clear. Can you print if Canon is connected directly to your mac? did you try that? if not, do it before answering. -
I have a Canon Pixma MP500 scanner printer, is there a driver that can be loaded that is compatible with OSX v10.9.4?
Thanks, PAHU, for providing the Australian site for the Canon driver. I have an MP500 and it still seemed to print fine after I downloaded Yosemite. However, as others have reported, the MP Navigator no longer performed normally in scanning. The "Save As" keys didn't align and therefore didn't work but one could still scan using an alternative method ("Scan with scanner driver" button).
In any case, my hard drive subsequently failed on this 2010 27" iMac and when it was replaced the tech installed Yosemite 10.10.1. Just tried printing this evening and it wouldn't. Advised I needed undefined "software." Got various error messages. Went to Google and read this and downloaded that to no avail. Tried the Gutenprint driver but it too didn't work. Latest error was "stopping job because the scheduler could not execute a filter." Had no clue what that meant! System info listing for the printer (under About this Mac, System Info) lacked any reference to permissions or a printer utility version (but I didn't notice or know significance of omissions). Finally I downloaded from the Australian site, just the print driver 10.51.2. The printer then printed!!! (The MP Navigator scanner remains flawed but works by clicking "Scan with scanner driver" rather than the normal way.) I'm holding my breath that things will continue to work.
Thanks again, PAHU, for your help, and Greg and Pam and Andy too! -
I have a canon pixma ip4300 ij printer with software to print cd/dvd labels ,i origonaly had it connected to a mac with the old MAC OSX processor,since i have changed to a mac with MOUNTAIN LION the new intel processor i cannot print the cd labels, i have downloaded software update for the printer but it still reverts back to the old software , can anyone help thank you Allan R
So do you have any problems using the iP4300 to print from other applications on 10.8? Just trying to get an idea of your current setup.
I ask because Easy PhotoPrint (EPP) will use your existing printer - there is no need to create a new printer. So when you open the software and select to make a Disc Label, when you get to Step 4 - Print Settings, the software looks at your existing printer setup to check that you have a printer that will support CD/DVD printing (not all models of Canon inkjet support this).
So with regards to the problem connecting to the iP4300, is the software failing to locate a supporting printer? Can you give me a bit more info as to what is happening when you attempt to print a CD/DVD from EPP? -
Why won't Canon Pixma MG5350 print in black and white?
Why won't Canon Pixma MG5350 print in black and white?
Why won't Canon Pixma MG5350 print in black and white?
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I have a canon mg2100 series printer. I print shipping labels with black ink. I ran out and changed
I have a canon mg2100 series printer. I print shipping labels and use black ink. I ran out and changed the cartridge, now the text is faded looking and I can't read major parts of the label. I did the cleaning print head under control panel and it did fine, but when I try to print again it's still faded. Help!
Hi ttsheppard,
It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.
Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
My new canon Pixma MX432 printer is not printing. It was printing fine until about ten days ago. I use a Netgear Wireless N router, which is also new. What do I need to do. I get a message when trying to print that says "printer not connected." In addition, my old Gateway laptop will still print fine apparently because it has a cable connection to the printer. Puzzled!
Have you tried rebooting the router? I would unplug it, wait a few seconds, then plug it back in. Be sure you know the password etc. if that doesn't work, try unplugging and rebooting the printer. Good luck!
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